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Byers Ford

Delaware, OH

Overview
Employees
Reviews
Vehicles
4.7
723 Reviews
Byers Ford is a family-owned and -operated Ford dealership near you that's been serving central Ohio drivers since 1897! Since the first vehicles were introduced, we've been proud to have been supplying drivers for generations. While much has changed since the 19th century, our commitment to drivers in Delaware and the surrounding areas has never wavered, and we continue to strive to be a go-to dealership for the generations to come!
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1101 Columbus Pike

Delaware, OH

43015

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Showing 723 reviews

August 07, 2025

Parts department got part i needed quickly after not having it in stock. Will say i am not very impressed with service dept. More

by danbowe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Marks
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 08, 2025 -

Byers Ford responded

Thank you for sharing your experience. We're glad our parts department was able to help you quickly, but we’re sorry to hear about your concerns with our service department. Your feedback is important, and we’ll use it to improve moving forward. If you'd like to share more, please feel free to reach out directly. We value your business and hope to assist you again.

August 04, 2025

I bought a new F-150 from Byers Ford and have very happy with my purchase. I got a good deal and they have a great service department. They’re always on time with maintenance appointments and they took go More

by charlesmamula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Thorpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sly Wallen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carson Trafzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2025 -

Byers Ford responded

Thank you so much for sharing your experience! We're thrilled you’re happy with your new F-150 and the service you've received. It’s great to hear our team has taken good care of you and your vehicles—we’ll keep striving to provide top-notch service every time. Enjoy the ride, and we look forward to seeing you again!

August 04, 2025

They fixed the problem right away, and they were friendly and professional. I appreciate that. Thank you! More

by cindystudebaker66
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle and Travis
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Aug 04, 2025 -

Byers Ford responded

Thank you so much for your kind words! We're glad we could assist you promptly and that you found our team friendly and professional. Your appreciation truly means a lot to us, and we look forward to serving you again in the future.

August 02, 2025

From finding my new Jeep online and reaching out, the Byers team were cordial, professional and inviting. Mark Morgan made the buying experience well worth the 2 hour trip down from Toledo. More

by JoshW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Thorpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 04, 2025 -

Byers Ford responded

Thank you for the fantastic review! We're so glad to hear that Mark and the Byers team made your Jeep-buying experience smooth and worth the trip. We truly appreciate you choosing us and hope you enjoy every mile in your new Jeep!

August 01, 2025

If I rated them 5 stars what else can I say to make them sound bettet More

by MLANCE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carson Trafzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 04, 2025 -

Byers Ford responded

Thank you so much for your amazing review! Your support means the world to us, and we're thrilled to know you had such a great experience. We look forward to continuing to serve you in the future!

July 29, 2025

Tiffany and Carson are both knowledgeable and personable, they take pride in their jobs. The cashier is always friendly More

by Beaches
Recommend Dealer
Yes
Employees Worked With
Carson Trafzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carson Trafzer
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Jul 30, 2025 -

Byers Ford responded

Thank you so much for sharing your positive experience! We're thrilled to hear that Tiffany and Carson stood out with their knowledge and personable service, and that our cashier made your visit even better. We truly appreciate your support and look forward to welcoming you again!

July 28, 2025

Customer service focused, respectful, and care about results and ongoing relationship of customers. I would recommend to friends and family More

by dbergman5150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Padgitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carson Trafzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2025 -

Byers Ford responded

Thank you so much for your kind words! We're delighted to know that our focus on customer care and building lasting relationships resonated with you. Your recommendation means the world to us, and we're so grateful for your trust. We look forward to assisting you again in the future!

July 25, 2025

Tiffany did an excellent job of communicating and keeping me informed! She helped me by working around my schedule and did a tremendous job! More

by stevewatters1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jul 28, 2025 -

Byers Ford responded

Thank you for your wonderful feedback! We’re thrilled to hear that Tiffany provided excellent communication and ensured everything worked around your schedule. Your satisfaction means the world to us, and we’re so glad we could meet your expectations. We look forward to assisting you again in the future!

July 25, 2025

Carson Trafzer and Byers Ford’s Service Department are Top Notch. I recommend them to all my friends. More

by gmays0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carson Trafzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jul 28, 2025 -

Byers Ford responded

Thank you, Carson, for your wonderful review! We’re thrilled to hear you had a top-notch experience with our Service Department and that you’re recommending us to your friends—that means the world to us. We look forward to serving you again in the future!

July 24, 2025

Good friendly place quick service and they were very busy. There cashier at the window was very awesome! More

by C1CRAMER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Marks
4.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jul 28, 2025 -

Byers Ford responded

Thank you so much for your kind words! We’re thrilled to hear you enjoyed our quick service and friendly atmosphere, even during a busy time. We’ll make sure to pass along your praise to our awesome cashier. We can’t wait to serve you again soon!

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