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Byers Ford

Delaware, OH

Overview
Employees
Reviews
Vehicles
4.7
732 Reviews
Byers Ford is a family-owned and -operated Ford dealership near you that's been serving central Ohio drivers since 1897! Since the first vehicles were introduced, we've been proud to have been supplying drivers for generations. While much has changed since the 19th century, our commitment to drivers in Delaware and the surrounding areas has never wavered, and we continue to strive to be a go-to dealership for the generations to come!
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1101 Columbus Pike

Delaware, OH

43015

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Showing 732 reviews

September 02, 2025

Carson was very helpful in making sure my car was looked at right away and to make sure it was safe to drive since I was on a trip. More

by linda.harvan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carson Trafzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2025 -

Byers Ford responded

Thank you so much for taking the time to share your experience! We're thrilled to hear that Carson was able to help get your car inspected quickly and ensure it was safe for your trip. Our team takes great pride in providing prompt, reliable service, especially when our customers are traveling. We truly appreciate your trust in us and hope you had a wonderful and safe journey!

August 27, 2025

Non-pressure. Easy to work with. Kept their word and gave me a fair deal. More

by bgoldbach012
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Thorpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ashbrook
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2025 -

Byers Ford responded

Thank you so much for taking the time to share your experience! We're thrilled to hear that you found our team easy to work with and that we delivered on our promises with a fair deal. Your feedback means the world to us and reinforces our commitment to providing honest, no-pressure service. We truly appreciate your trust in us and look forward to serving you again in the future.

August 26, 2025

Tiffany was extremely responsive and helpful throughout the entire process. Also very much appreciated the research to find my blue ribbon device was valid. More

by dawnmsimons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sly Wallen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carson Trafzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 27, 2025 -

Byers Ford responded

Thank you so much for taking the time to share your experience! We're thrilled to hear that Tiffany provided such excellent service throughout your process. She truly goes above and beyond for our customers, and we're especially glad she could help verify your blue ribbon device for you. Your feedback means the world to us and helps us continue delivering the quality service you deserve. We look forward to working with you again in the future!

August 24, 2025

Good experience in purchasing a car, straightforward, came through as promised in finding the vehicle we wanted, received fair deal. This dealership stands far above the rest in terms of professionalism More

by Tony
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Cousins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ashbrook
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 25, 2025 -

Byers Ford responded

Thank you so much for taking the time to share your wonderful experience with us. We are thrilled to hear that we could find the perfect vehicle for you and provide a straightforward, fair deal. Your kind words about our professionalism and customer focus mean the world to our team. We appreciate your business and hope you enjoy every moment in your new car.

August 23, 2025

Very prompt thorough service. Was early for my appointment and took me right in! Excellent customer service. More

by maof3bz
Recommend Dealer
Yes
Employees Worked With
Carson Trafzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carson Trafzer
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Aug 25, 2025 -

Byers Ford responded

Thank you so much for taking the time to share your experience! We're thrilled to hear that our team was able to accommodate you early and provide the excellent service you deserve. Your kind words about our prompt and thorough approach really mean the world to us. We look forward to seeing you again soon!

August 20, 2025

They did a good job and had it done before the time that they had told me More

by CLCOOPINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sly Wallen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 21, 2025 -

Byers Ford responded

Thank you so much for taking the time to share your experience! We're thrilled to hear that we completed your project ahead of schedule and met your expectations. Our team takes great pride in delivering quality work efficiently, and your feedback truly means a lot to us. We'd love to work with you again in the future!

August 14, 2025

They do a good job,they seem to give you options on what needs looked over More

by thomas5773
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Thorpe
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Drollinger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sly Wallen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Marks
3.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 18, 2025 -

Byers Ford responded

Thank you so much for your kind words! We're thrilled to know you appreciate the options we provide and our attention to detail. Your feedback means a lot to us, and we look forward to serving you again.

August 13, 2025

Honest, prompt, knowledgeable and experts of their field. Great work and always good at explaining what’s needs done and why. More

by apychew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sly Wallen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carson Trafzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 18, 2025 -

Byers Ford responded

Thank you so much for your kind words! We’re thrilled to hear that you found our team honest, knowledgeable, and prompt. It’s always our goal to ensure everything is clear and well explained. We truly value your trust and support.

August 13, 2025

They had the vehicle I wanted. Not convenient as I live in Marion and always difficult to reach service. More

by sebaldy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Marks
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Do not know by name.
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Aug 18, 2025 -

Byers Ford responded

Thank you for sharing your feedback. We're glad we had the vehicle you were looking for, though we’re sorry to hear that convenience was an issue for you. Your comments about reaching our service team are important, and we'll work on making improvements. If there’s anything we can assist you with, please don’t hesitate to let us know.

August 07, 2025

Parts department got part i needed quickly after not having it in stock. Will say i am not very impressed with service dept. More

by danbowe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Marks
4.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 08, 2025 -

Byers Ford responded

Thank you for sharing your experience. We're glad our parts department was able to help you quickly, but we’re sorry to hear about your concerns with our service department. Your feedback is important, and we’ll use it to improve moving forward. If you'd like to share more, please feel free to reach out directly. We value your business and hope to assist you again.

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