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Byers Ford

Delaware, OH

Overview
Employees
Reviews
Vehicles
4.7
592 Reviews
Byers Ford is a family-owned and -operated Ford dealership near you that's been serving central Ohio drivers since 1897! Since the first vehicles were introduced, we've been proud to have been supplying drivers for generations. While much has changed since the 19th century, our commitment to drivers in Delaware and the surrounding areas has never wavered, and we continue to strive to be a go-to dealership for the generations to come!
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1101 Columbus Pike

Delaware, OH

43015

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Showing 592 reviews

March 03, 2026

Sly and the entire service team always cordial and professional. Keep the customer updated and do quality work. More

by RALPH_A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sly Wallen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2026 -

Byers Ford responded

Thank you for your 5-star review! Your support means the world to us, and we’re thrilled to hear you had such a wonderful experience. We're always here if you need anything and look forward to assisting you again in the future

March 03, 2026

Very good, got me back out in the dame day. I will be back again next time I have an issue. More

by gordy850
Recommend Dealer
Yes
Employees Worked With
Carson Trafzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carson Trafzer
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Mar 04, 2026 -

Byers Ford responded

Thank you for your 5-star review! Your support means the world to us, and we’re thrilled to hear you had such a wonderful experience. We're always here if you need anything and look forward to assisting you again in the future

March 03, 2026

All the details of my repair were explained to me with no pressure to have things repaired More

by Gsg1997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carson Trafzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carson Trafzer
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Mar 04, 2026 -

Byers Ford responded

Thank you so much for your wonderful feedback. We are thrilled to hear that our team explained the details of your repair clearly and made sure you felt no pressure. It is very important to us that you always feel comfortable and fully informed about your choices. If you need any more help in the future, please reach out as we are always here for you.

March 03, 2026

Excellent service. My second time here and the service continues to amaze me. Carson should get a raise for the amazing service and hospitality. More

by Bogdan Pop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carson Trafzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 04, 2026 -

Byers Ford responded

Thank you for your 5-star review! Your support means the world to us, and we’re thrilled to hear you had such a wonderful experience. We're always here if you need anything and look forward to assisting you again in the future

March 03, 2026

Always been very helpful and responsive i appreciate the application used to summarize work and the level importance More

by mattgaberell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sly Wallen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carson Trafzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2026 -

Byers Ford responded

Thank you for your 5-star review! Your support means the world to us, and we’re thrilled to hear you had such a wonderful experience. We're always here if you need anything and look forward to assisting you again in the future

February 27, 2026

Thanks ? ? ???? to “ Please say a little more. Just 13 more words… ” More

by mholdren54
Recommend Dealer
Yes
Employees Worked With
Tiffany Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Marks
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Feb 27, 2026 -

Byers Ford responded

Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to know you had a great experience with us. Your support means the world to our team, and we can't wait to serve you again soon!

February 24, 2026

Great communication throughout the process . Good work and flexibility on scheduling. They were fairly priced as well More

by walkerr38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sly Wallen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Marks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carson Trafzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 25, 2026 -

Byers Ford responded

Thank you so much for your kind words! We're thrilled to hear that our communication and flexibility made the process smooth for you. Fair pricing and quality work are what we strive for, and it's wonderful to know we hit the mark. We truly appreciate your business and look forward to working with you again.

February 24, 2026

I always have a great experience at the Byers Ford dealership, the entire staff is very knowledgeable and extremely nice. More

by Christian
Recommend Dealer
Yes
Employees Worked With
Carson Trafzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carson Trafzer
Report | Print
Feb 25, 2026 -

Byers Ford responded

Thank you so much for the kind words! We're thrilled to hear you had such a positive experience with our team. It means a lot to know our staff made your visit great. We look forward to seeing you again soon!

February 24, 2026

Need better communication called in to see how much oil change would be on my truck I was told $67 plus tax I drove down got oil changed next thing I owe just under $100 for the oil change Was told the More

by JAMIEMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember name
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Feb 25, 2026 -

Byers Ford responded

Thank you for taking the time to share your feedback with us. We sincerely apologize for the confusion regarding the pricing for your oil change. You're absolutely right—we should have asked for your vehicle details over the phone to provide you with an accurate quote for your 5.0 truck rather than the standard 5-quart service. We understand how frustrating it is to arrive expecting one price and then be charged more. Clear communication is something we take seriously, and we'll be addressing this with our team to make sure it doesn't happen again. We'd love the opportunity to make this right and restore your confidence in our service. Please feel free to reach out to us directly so we can discuss this further. Thank you again for bringing this to our attention.

February 20, 2026

Kind and knowledgeable staff, didn't feel pressured, Jeff was great and very accommodating. Great experience More

by anewk556
Recommend Dealer
Yes
Employees Worked With
Jeff Ashbrook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Ashbrook
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Feb 23, 2026 -

Byers Ford responded

Thank you so much for the kind words! We're thrilled to hear that Jeff and our team made your experience a great one. We always aim to provide knowledgeable service without any pressure, and it's wonderful to know that came through for you.

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