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Byers Mazda

Columbus, OH

4.8
853 Reviews
Byers Mazda is your All Things Mazda Dealer in Columbus, Ohio. The Byers family has been in business in Central Ohio since 1897 providing Columbus and it's transportation needs before the automobile existed.. We pride ourselves in being a No Pressure Dealership that's here to assist you during your Buying or Servicing Processes. We appreciate feed back from our Guests as we strive to meet the expectations that our customer have of us. We look forward to working with each and every customer in ways that make you want to be part of the "Hometown Team for Life".
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2435 Billingsley Rd.

Columbus, OH

43235

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Showing 853 reviews

December 14, 2023

Over it was a good experience. ..First time purchasing a car. Enjoying my car a lot. More

by natudavis86
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Bechtel
Dec 14, 2023 -

Byers Mazda responded

Thank you for taking the time to review Byers Mazda, Shawn. We're thrilled you enjoyed your experience and that you've been enjoying your new car! It's great to hear that we were able to make your first car purchase a memorable and positive one. Our aim is always to exceed customer expectations and provide excellent service. We appreciate you for being a part of the Byers family and we look forward to seeing you again in the future!

December 13, 2023

John was extremely helpful in helping us through the whole process. Would recommend Byers Mazda and John anytime More

by Nigarzaidi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Bechtel
Dec 14, 2023 -

Byers Mazda responded

Thank you so much for the kind review! We're glad to hear that John was a helpful and supportive guide through your purchase process. Our commitment to customer service is a primary focus here at Byers Mazda and we're so appreciative of your excellent feedback. We hope you feel fully satisfied with your experience, but should you have any other questions or concerns, please don't hesitate to contact us! Thank you again for choosing Byers Mazda, we hope to see you again soon!

December 10, 2023

Have already done this on google and another site. Service was great. Price reasonable. Will go back without hesitation. More

by DRGIBBES0208
Recommend Dealer
Yes
Employees Worked With
A young lady. Didn't get her name.
Dec 12, 2023 -

Byers Mazda responded

Thank you for giving us five stars, we're so pleased to hear that you had a great experience with our service department. We pride ourselves on providing outstanding camaraderie and customer service, as well as competitive prices. We look forward to having you return in the future if any additional service or maintenance is necessary. Thank you for your support!

December 10, 2023

Been working with Ken King since 2014. He is honest and very knowledgeable Very pleasant as well as professional More

by PHREACHMACK
Recommend Dealer
Yes
Employees Worked With
Ken king
Dec 11, 2023 -

Byers Mazda responded

We are absolutely delighted to hear that you have had a wonderful experience working with Ken at Byers Mazda. Our number one goal is to provide exceptional service so that our customers can have an enjoyable experience with us. We recognize the important role Ken has played in creating a seamless and positive customer experience, and we want to thank you for giving us the chance to serve you! We look forward to continuing to meet your needs with the same level of excellence for years to come.

December 08, 2023

The facility and staff is very inviting, calm, and professional. The process of buying a new car at Mazda was stress free. Everyone worked together as a team to get us what we wanted. More

by go.christ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tristan, Jeff, and Tim, Jacob Carver
Dec 11, 2023 -

Byers Mazda responded

Thank you for the wonderful review of Byers Mazda, we are so pleased that your experience was stress-free and professional. Our team works hard to provide an exceptional experience to each and every customer - we are delighted that we achieved this with you! We are thankful for your kind words and patronage, and hope to welcome you again in the future.

December 07, 2023

John was very helpful and patient with us and helped our family choose the perfect SUV for us. More

by Furkhan07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Bechtel
Dec 08, 2023 -

Byers Mazda responded

We are thrilled to hear that your family found the perfect SUV at Byers Mazda with the help of John! We pride ourselves on providing customer service that is top notch and so we are delighted you found it in John's assistance. Thank you for taking the time to leave us a 5-star review, your feedback is essential for us as it helps to ensure our customers always have a great experience when they visit our dealership. We hope to see you again soon!

December 05, 2023

The sales representative, Michael O'Brien, was extremely helpful and easy to work with. I'm very happy with my new car.! More

by lanstar9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Byers Mazda responded

Thank you for your kind words and for choosing Byers Mazda for your car purchase. Michael is a true asset to our team, and we are so glad that he could assist in making your experience here an enjoyable one. We pride ourselves on providing quality customer service and always aim to ensure our guests are satisfied with their purchase! Again, thank you for the glowing review and we look forward to seeing you again.

December 04, 2023

The staff at Byers Mazda was knowledgable and efficient throughout the whole process. I would buy another car at Byers. More

by Lucy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Bechtel
Dec 04, 2023 -

Byers Mazda responded

Thank you for taking the time to review your experience at Byers Mazda, Lucy! We are so glad to hear that our staff was knowledgeable and efficient throughout the entire process—it is our goal to ensure that all of our customers have a stress-free and enjoyable experience when purchasing or leasing a car. We are thrilled to read that you would come back again, should the need arise! If there is anything else we can do for you in the future, please don't hesitate to reach out. Thank you for your patronage!

December 04, 2023

Always amazing Always informative and lets me know what I need without pressure. Appreciated! Done More

by Susan.Hinch
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken King
Dec 04, 2023 -

Byers Mazda responded

Thank you, Susan, for your glowing review of Byers Mazda! We’re delighted to hear that our team was helpful and informative in finding the perfect car for you. As a place of business, we do pride ourselves on creating an atmosphere of trust and genuine relationships with each customer—without any pressure. We look forward to seeing you again soon!

December 03, 2023

Love the video review of my vehicle to go over all the maintenance points. It allows me to assess a repair remotely, saving everyone time. More

by JustMe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Byers Mazda responded

Thank you for the positive review! We are so glad to hear that you appreciate our video vehicle reviews and the time they save. At Byers Mazda, we strive to make convenience a top priority and always work hard to provide efficient service. It's wonderful that we could make your experience even easier with our remote maintenance assessment. We value your feedback and are grateful for your patronage!

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