Byers Mazda

The purpose of service - Airbag Recall The purpose of my service request was to have the air bag issue for my 2009 Subaru Forester repaired. Be it over the phone, or in person Ann, in the S The purpose of my service request was to have the air bag issue for my 2009 Subaru Forester repaired. Be it over the phone, or in person Ann, in the Service Department, gave excellent customer service. Though my Forester has over 212,000 miles she keeps on going. She has hung in through raising four kids, my AmeriCorps year of service, farm life and so many other chores I put her through. Ann, says I may want to consider trading in my 'road dog' :(. Sometimes it's hard to let go of a good thing. More

Good service experience Professional staff got me in earlier than appointment and out quickly. They worked in an extra minor repair too. Will continue to drive out of my way Professional staff got me in earlier than appointment and out quickly. They worked in an extra minor repair too. Will continue to drive out of my way to get service here. More

Great experience at 25K mile check-up Got the appointment day and time I wanted. Price of 25,000 mile check-up was less than I expected. Last minute, told them I needed a new battery for Got the appointment day and time I wanted. Price of 25,000 mile check-up was less than I expected. Last minute, told them I needed a new battery for my key fob. Told me it would take 1 hour. Got my car done in 50 minutes. More

Love the Express Service This is the 2nd time I’ve used the express service to have my oil changed and tires rotated. I am always impressed with the fast and quality service This is the 2nd time I’ve used the express service to have my oil changed and tires rotated. I am always impressed with the fast and quality service I receive. I also really appreciate not being treated like I know nothing about my vehicle simply because I am a woman!! More

Great people great service Fast and accurate very happy with the service I received.Highly recommend the service department best in town for Subaru .Alway have my parts in stock Fast and accurate very happy with the service I received.Highly recommend the service department best in town for Subaru .Alway have my parts in stock More

Bought accessories and had installed Ann, customer service rep. Was very friendly, knowledgeable and accommodating. She fully explained the installation process of the accessories to m Ann, customer service rep. Was very friendly, knowledgeable and accommodating. She fully explained the installation process of the accessories to me. She was very helpful. More

Air bag recall. Found out I also had a head gasket and belt issue(s). Service guy took the time to explain the issues and talk me through my options. I always appre Found out I also had a head gasket and belt issue(s). Service guy took the time to explain the issues and talk me through my options. I always appreciate the "if it were me and my car" input. Unfortunately, the snotty young lady working the cashier desk ruined the customer service and friendliness ruined the experience. More

Buy your next pre-owned Mazda from Jeff! We went to just look at cars - no plan to actually buy one. But Jeff Rettinger made the process SO smooth and easy that in no time I had the car I had We went to just look at cars - no plan to actually buy one. But Jeff Rettinger made the process SO smooth and easy that in no time I had the car I had researched and knew I wanted. We were fortunate that THE EXACT car I wanted was on the lot. Jeff and his team definitely made us an offer we couldn't refuse so after a test drive and some super easy paperwork for the loan, we were on our way home in my beautiful 2016 white CX-5. I'll be back for my next car - but not for several years! Mazdas are great and I plan to drive this one for a long time. More

Great search and purchase experience at Byers Auto! The team at Byers Auto are the greatest! They helped me find the SUV with all the features I was looking for. No high pressure sales here. Went from t The team at Byers Auto are the greatest! They helped me find the SUV with all the features I was looking for. No high pressure sales here. Went from test driving several vehicles to selecting the one I wanted - even in my preferred color - without any typical car dealership hassle. They did not push me to 'settle' for something they had in stock just to make a sale. Once I selected my vehicle the purchase transaction was complete in under an hour! Got a decent price on my 16 year old trade in, too. Russ, Jeff, Allen, Zach and the service team were all knowledgeable and pleasant to work with. Love my certified SUV and will be taking advantage of their complimentary monthly car wash to keep it sparkling. Highly recommend Byers Auto if you are shopping for a quality used vehicle. More