Byers Mazda

Great first time car buying experience This was my first time buying a car on my own, and I got a good deal on a used car with Buyer's. Jeff and Jay helped me get the car that I wanted and This was my first time buying a car on my own, and I got a good deal on a used car with Buyer's. Jeff and Jay helped me get the car that I wanted and it was so easy. 10/10 would recommend. More

Great buying experience Atef was very responsive and knowledgeable and came in on his day off to deliver the vehicle. Fast, friendly, good price, I would definitely recommend Atef was very responsive and knowledgeable and came in on his day off to deliver the vehicle. Fast, friendly, good price, I would definitely recommend! More

Knowledgeable workers and friendly I am in the process of trying to unhook from a current lease and find a different car brand. I researched my cars and landed with a Mazda CX-5. Michae I am in the process of trying to unhook from a current lease and find a different car brand. I researched my cars and landed with a Mazda CX-5. Michael O’Brian (who is not listed below) the sales rep was great, engaging and funny. If he was unsure of a feature or policy he would actively seek out the answer. John from finance was helpful and gave great pointers for turning over our existing leased vehicle. Thank you for a great experience!! More

Smooth experience with friendly professional staff My experience at Byers Mazda of Dublin was fantastic. The main sales associate that I worked with was Michael O'Brien. He was knowledgeable and atte My experience at Byers Mazda of Dublin was fantastic. The main sales associate that I worked with was Michael O'Brien. He was knowledgeable and attentive during the process. I came back to the dealership 3 times before finalizing my purchase and in between visits he was great at communicating details about cars and pricing via email. I would recommend Michael to anybody who is looking to buy a Mazda from Byers. I also worked with John Penza to finalize the finances of the purchase. He was friendly and professional and made the money portion of the car purchase as simple as possible. Also shout out to Sage Worl for working with us on our trade-in. Everyone was very approachable and helpful at this dealership. More

Pretty painless as far as buying experiences go. We were in to test drive the CX3 and found the car to be the exact thing we wanted. The salesman (Joshua) was knowledgeable, friendly, polite and help We were in to test drive the CX3 and found the car to be the exact thing we wanted. The salesman (Joshua) was knowledgeable, friendly, polite and helpful. Joshua helped us through the process without ever letting us feel pushed to buy. From entrance to exit, we were done in under 3 hours. More

So easy!! After finding a car I was interested in, Don contacted me over email. After a brief conversation, he sent me 3 quotes (2 purchase with different amoun After finding a car I was interested in, Don contacted me over email. After a brief conversation, he sent me 3 quotes (2 purchase with different amounts down and 1 lease). I confirmed I was interested in one of the quotes, test drove the car and purchased. Byers gave me the best deal and everyone was so nice and professional. John Penza in finance was so informative. I felt as if Mazda had an affordable Allstate plan too for tires, Scotchguard seats, etc. More

I don't even know if they wanted my business Was not happy with my experience at all. I went in looking to purchase a new CX-3 (and was considering a CX-5 before going here) with all the bells an Was not happy with my experience at all. I went in looking to purchase a new CX-3 (and was considering a CX-5 before going here) with all the bells and whistles. My salesman, Chuck Eberhart, treated me like I was a teenager who was just there to waste his time. I do look younger but I am 27 and a dentist with plenty of money to spend and was ready to buy a car on the spot... That certainly didn't happen, nor will it at this dealership. When I walked in, Chuck looked at me and just motioned me over with his head. He asked what he could do for me, I said I was interested in a CX-3. Instead of giving me information about it, he then just asked what questions I had about it. I wanted to say, "I don't know yet, you're the car salesman! Tell me about it!!" Instead, I asked a few questions that garnered virtually no information (AWD vs FWD, apple carplay availability, features on the different versions of the car etc). After a moment of silence where he just sat there I asked if I could see a CX-3. He then said that you only had three on the lot. I just said ok, can I see the best one you have. He then brought a grand touring for me to see. He brought me outside, the car was turned off, plastic still covering literally everything inside and tape on the dashboard….. I asked him if I could test drive it. He said it needed gas so he went to put gas in the car. He brought it back and there was still plastic over everything except the driver and passenger seats in the front. He didn’t offer to come with me on the test drive so the questions I had during the test drive went completely unanswered. After I brought the car back, I walk in, he’s on his cell phone. I’m pissed because I know he’s treating me like a child so I thank him for his time, grab a business card and then leave. He literally doesn’t even attempt to talk to me about anything. I honestly did like the CX-3, I just felt like I got virtually no information about it that I couldn’t buy it. I gave the price 3 stars because, again, he didn't even talk to me about that so I don't know how much anything costs. I didn’t even pursue a CX-5 or any other models because I wasn’t going to waste my time on someone who clearly didn’t want my business. Just overall, terrible, terrible customer service. More

2010 Honda Civic Jeff Rettinger at Mazda was truly helpful and honest. Fast and smooth car buying experience ever all under two hours. We are very happy with our purch Jeff Rettinger at Mazda was truly helpful and honest. Fast and smooth car buying experience ever all under two hours. We are very happy with our purchases. More

Best Dealer I have ever experienced I purchased Mazda 3 and atef was very helpful. He answered all my questions. He came all over is home on his off day just to help me out picking up th I purchased Mazda 3 and atef was very helpful. He answered all my questions. He came all over is home on his off day just to help me out picking up the car. Atef's friendly personality made my purchase easy. More

Great car buying experience I had just found out my car was being deemed a total loss by my insurance company. I started looking for cars online that were comparable to what I ha I had just found out my car was being deemed a total loss by my insurance company. I started looking for cars online that were comparable to what I had lost. I went to test drive one vehicle after work at Byers. The car I had test drove, while a very nice car with low mileage, was not what I expected. Andrew was very helpful, he listened to my dislikes and what I liked. He showed me three other cars they had on the lot. I test drove a second auto and really liked it. Since I had my previous car financed it was now a waiting game with the insurance company, the body shop, and the lien holder. Andrew kept me updated everyday as to whether or not the car was still there. He offered me good advice, and once everything was settled with insurance, actually came in on his day off to help me. I have to say in all my experiences purchasing a car this has been the most pleasant. I did not feel pressured or rushed. I felt everyone was very knowledgeable and willing to help. It’s a very rare thing to find anymore and it is truly appreciated. More