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Byers Mazda - Service Center

Columbus, OH

4.7
169 Reviews

169 Reviews of Byers Mazda - Service Center

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April 03, 2018

Recall for my CX9 Mazda 2007 They were nice got and my recall done fast. Passenger airbag. Happy with check out also. I dropped off my car the night before. Thanks More

by BSTONE9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : David Beaver
Apr 05, 2018 -

Byers Mazda responded

Thank you for taking time to share your experience with us and our service department. We are glad we were able to get you in and taken care of so quickly. Should you need any additional assistance now or in the future, please don't hesitate to reach out to us. Thank you again for choosing us for your service needs.

April 03, 2018

Always very professional and always customer-centered I always appreciate the concern, the fact that they will answer my questions and clarify concerns. I appreciated the shuttle that was offered the phon More

by jaredreitz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Stanwyck
Apr 05, 2018 -

Byers Mazda responded

Thank you for sharing your experience with us and our service department. It's great to hear that they took such great care of you during your time with us. Should you need any additional assistance now or in the future, please don't hesitate to reach out to us. Thank you again for choosing us for your service needs.

April 01, 2018

Typical dealer service center I came in with an oil leak on a fairly new car so was assuming it probably wasn't anything serious and either way it would have been under warranty. More

by Mommyriggs
Recommend Dealer
No
Employees Worked With
Joe stamwick
Apr 02, 2018 -

Byers Mazda responded

Thank you for sharing your experience, we appreciate your feedback. If you have questions that we can answer about your service, please reach out to Mark Haag mhaag@byersauto.com to discuss your concerns. Thank you again for sharing your experience and we apologize that you weren't pleased with your service.

April 01, 2018

Good service and on time delivery Great service and on time delivery Everyone was polite and friendly during my visit. I also had a chance to view the showroom. I would recommend More

by Joseph 8952
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Haskins, John Gregory, Jeff Hutchinson, Greg Scott
Apr 02, 2018 -

Byers Mazda responded

Thank you for taking time to share your experience with us, it's great to hear that you were taken care of during your time with us. Should you need any additional assistance now or in the future, please don't hesitate to reach out to us. Thank you again for sharing your experience with us.

March 31, 2018

Car repair Good experience with the service center here. Work done right. Took a little longer than expected but wasn't charged for the extra time. Would recomme More

by THILL693
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Beaver
Apr 02, 2018 -

Byers Mazda responded

Thank you for taking time to share your experience with us and our service department. We apologize that things took longer than expected. Should you need any additional assistance now or in the future, please don't hesitate to reach out to us. Thank you again for sharin your experience with us.

March 30, 2018

Great service The service people are so friendly and helpful and the service is always great.I bring my dog with me and they always makes her feel welcome. More

by CWHITE75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Gaunt
Mar 30, 2018 -

Byers Mazda responded

Thank you for sharing your experience with us and choosing us for your Service needs. It's great to hear that you were treated so well during your service and we always enjoy our furry friends when they come in. . Should you need any additional assistance now or in the future please don't hesitate to reach out to us. Thank you again for sharing your experience and choosing us for your service needs.

March 30, 2018

Performed warranty repair Thanks to Byer's and Mazda for taking care of the wheels. The clear coat was starting to flake off and they replaced all four wheels under warranty. More

by rthomps9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Beaver
Mar 30, 2018 -

Byers Mazda responded

Thank you for sharing your experience with us and choosing us for your Service needs. We are glad we were able to get your wheels taken care of for you and that you were treated so well during your service. Should you need any additional assistance now or in the future please don't hesitate to reach out to us. Thank you again for sharing your experience and choosing us for your service needs.

March 30, 2018

Good service experience Professional staff got me in earlier than appointment and out quickly. They worked in an extra minor repair too. Will continue to drive out of my way More

by Dave N
Recommend Dealer
Yes
Employees Worked With
Mar 30, 2018 -

Byers Mazda responded

Thank you for sharing your experience with us and choosing us for your Service needs. It's great to hear that you were treated so well during your service. Should you need any additional assistance now or in the future please don't hesitate to reach out to us. Thank you again for sharing your experience and choosing us for your service needs.

March 30, 2018

The purpose of service - Airbag Recall The purpose of my service request was to have the air bag issue for my 2009 Subaru Forester repaired. Be it over the phone, or in person Ann, in the S More

by BERNICE S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ann in Service Department
Apr 02, 2018 -

Byers Mazda responded

Thank you for sharing your experience with our service deparment. It's great to hear that we were able to take such good care of you and your "Well Loved" Subaru. Should you need any additional assistance now or in the future, please don't hesitate to reach out to us. Thank you again for sharin your experience with us.

March 29, 2018

Oil change Good service, fast. Not sure I identified the service tech correctly tho! Like the express feature. Worth the trip from Grove City. Have a nice day. More

by HUGHESL0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Beaver
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