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Byers Toyota

Delaware, OH

4.6
2,632 Reviews
Byers Toyota is proud to serve all of your new and pre-owned vehicle needs! Byers Toyota is a proud member of the Byers Auto Group which has been serving central Ohio since 1897! We invite you to visit us in person, or online at byerstoyota.com! At Byers Toyota, it's our mission to provide high-quality and affordable cars, truck and SUVs to drivers throughout Delaware, Columbus and all of Central Ohio. We always go the Xtra Mile to ensure the complete satisfaction of our customers. You'll certainly enjoy the confidence that comes with a buying a car from a name you can trust! After all, that's how we've stayed in business as a family-owned and operated dealership for over 100 years! We also realize that shopping for your next car can be a stressful and time-consuming process, but we provide a pressure-free shopping experience that's unrivaled by dealerships throughout the Columbus, OH area!
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1599 Columbus Pike

Delaware, OH

43015

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Showing 2,632 reviews

September 20, 2025

Gynnae kept me informed the entire time the car was in for service and promptly let me know that the car was ready for pickup! More

by wburda0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2025

I asked about my carpet that was coming up on driver floor and they supposedly fixed it for free but it came out the very next day. Nobody mentioned the caution message on brakes and air filters. More

by clangkamp
Recommend Dealer
No
September 19, 2025

Customer focused No thanks Good bye Sorry- I need to go now so it is time to say goodbye More

by allenvrupiper
Recommend Dealer
Yes
Employees Worked With
Troy Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Snyder
September 19, 2025

Great experience always with Gynnae in service . Can’t beat her prompt and friendly customer service! Recently purchased a vehicle with Quincy and he was extremely friendly and helpful! Most of al More

by jessicapatterson2011
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Quincy
September 19, 2025

Kyle was awesome as always! He was incredibly knowledgeable and unbelievably helpful. Kyle is my go to Toyota guy! More

by robertlee3rd
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kyle Cain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Decaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2025

Great customer service. Employees are friendly and really treat you like family or a friend. They do not make you feel like you are bothering them with questions. Very happy More

by ohauntiej
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2025

Dealer employee was preoccupied and not Transferent. They were not sharing much information about car price. More

by Dp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Morris
September 17, 2025

Finance and Sales team was excellent. Colton Gray did not come in and took me about an hour to get settled with the car which was inconvenient. Morris Williams served me and made me feel More

by bennettgodinhonelson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colton Gray
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Millard Morgan
September 16, 2025

I had a very positive experience getting my third Rav 4. Jeff Mull was a great salesman, he went above and beyond. I will recommend him to anyone. More

by daimbody
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff "Mullzie" Mull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2025 -

Byers Toyota responded

Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that Jeff Mull provided you with exceptional service during your third RAV4 purchase. It's fantastic to know he went above and beyond for you - that's exactly the kind of service we strive to deliver to every customer. We truly appreciate your recommendation and are so glad you chose us again for your automotive needs. Welcome to the RAV4 family once more!

September 15, 2025

Jeff Mull was great to work with. Made the process simple and was very knowledgeable. More

by peterjferguson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff "Mullzie" Mull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2025 -

Byers Toyota responded

Thank you so much for taking the time to share your experience! We're thrilled to hear that Jeff made the process simple and provided the knowledgeable service you deserved. Your feedback means the world to us and we'll be sure to pass along your kind words to Jeff. We truly appreciate your business and look forward to working with you again in the future.

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