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Byers Toyota

Delaware, OH

4.6
2,477 Reviews
Byers Toyota is proud to serve all of your new and pre-owned vehicle needs! Byers Toyota is a proud member of the Byers Auto Group which has been serving central Ohio since 1897! We invite you to visit us in person, or online at byerstoyota.com! At Byers Toyota, it's our mission to provide high-quality and affordable cars, truck and SUVs to drivers throughout Delaware, Columbus and all of Central Ohio. We always go the Xtra Mile to ensure the complete satisfaction of our customers. You'll certainly enjoy the confidence that comes with a buying a car from a name you can trust! After all, that's how we've stayed in business as a family-owned and operated dealership for over 100 years! We also realize that shopping for your next car can be a stressful and time-consuming process, but we provide a pressure-free shopping experience that's unrivaled by dealerships throughout the Columbus, OH area!
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1599 Columbus Pike

Delaware, OH

43015

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Showing 2,477 reviews

December 28, 2024

Very prompt service, the waiting area was comfortable,? and the staff communicated well throughout the process. More

by kdillman0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Bishop, Tara Farmer
Dec 30, 2024 -

Byers Toyota responded

Thank you so much for your kind words! We're thrilled to hear that you were happy with our prompt service and found the waiting area comfortable. Communication is incredibly important to us, and it’s wonderful to know that our team kept you well-informed throughout the process. We truly appreciate your feedback and hope to see you again soon!

December 26, 2024

Thank you so much for servicing my car in such a quick timeframe on Christmas Eve!! More

by Mckinzienorton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
Dec 27, 2024 -

Byers Toyota responded

Thank you for your kind words! We're so glad we could assist you with your car service quickly, especially on Christmas Eve. Providing timely and reliable service is incredibly important to us, and it’s wonderful to hear your appreciation. If you need anything in the future, don't hesitate to reach out. Safe travels!

December 25, 2024

Easy scheduling and extra work was arranged with rental car provided All work done on time More

by pbelch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
Dec 27, 2024 -

Byers Toyota responded

Thank you for your kind review! We’re so glad to hear that the scheduling process was easy and that the extra arrangements, including the rental car, met your needs. It's wonderful to know the work was completed on time to your satisfaction. We truly appreciate your feedback and look forward to assisting you again in the future!

December 22, 2024

Gynnae was very professional and explained all of the needs for my car. The service department was very clean and everyone was friendly. Thank you ! More

by mrrsmith2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

Byers Toyota responded

Thank you for your kind words and feedback! We're thrilled to hear that Gynnae provided professional service and that you had a great experience with our team. It's also wonderful to know you found our service department clean and welcoming. We truly value your support and look forward to assisting you again in the future!

December 20, 2024

I have always appreciated the professional way they do their business. All the service people are excellent & are very knowledgeable. They explain everything simply so you can make an informed decision. M More

by SDH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara Farmer
December 19, 2024

Quick and good work at maintaining or Toyota Rav 4. Will continue coming to you for service. More

by jscmsw2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Bishop, Tara Farmer
December 19, 2024

When I called, I was told the 12v battery for my hybrid was $199, so I scheduled an appointment. When they looked at it, Tara said the battery cost $750. My car wouldn’t start without a new battery. I had More

by jc_in_ohio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tara Farmer
December 17, 2024

I appreciate Byers Service Department because they make it easy to schedule appointments, they provide quality service, and they provide multiple comfortable areas to wait. More

by DHEDGES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Byers Toyota responded

Thank you so much for your thoughtful feedback! We're thrilled to hear that you found scheduling easy and enjoyed the quality of service. Providing a comfortable and welcoming experience is always our top priority, and it means a lot to know we succeeded. Your kind words truly make our day!

December 15, 2024

Friendly. Helpful. Appreciate manager and finance manager being customer oriented. Would purchase from this dealer again. More

by Marcy52586
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dominic Decaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Byers Toyota responded

Thank you so much for your kind words! We truly appreciate your feedback and are thrilled to hear about your positive experience. Ensuring our customers feel valued and supported is always our top priority. We’re so glad to know you'd consider purchasing from us again—it means the world to us. Looking forward to assisting you in the future!

December 15, 2024

Perfection! !! Top notch! ❤️. Dominic found the perfect car for me! Buyers doesn't disappoint! Thank you for the great service! More

by annamariacua
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Anthony
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Decaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Byers Toyota responded

Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience and found the perfect car. Providing great service and ensuring our customers leave happy is always our top priority. We truly appreciate your support and look forward to assisting you again in the future! ❤️

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