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Byers Toyota
Delaware, OH
2,550 Reviews
Byers Toyota is proud to serve all of your new and pre-owned vehicle needs! Byers Toyota is a proud member of the Byers Auto Group which has been serving central Ohio since 1897! We invite you to visit us in person, or online at byerstoyota.com!
At Byers Toyota, it's our mission to provide high-quality and affordable cars, truck and SUVs to drivers throughout Delaware, Columbus and all of Central Ohio. We always go the Xtra Mile to ensure the complete satisfaction of our customers. You'll certainly enjoy the confidence that comes with a buying a car from a name you can trust! After all, that's how we've stayed in business as a family-owned and operated dealership for over 100 years! We also realize that shopping for your next car can be a stressful and time-consuming process, but we provide a pressure-free shopping experience that's unrivaled by dealerships throughout the Columbus, OH area!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,550 reviews
July 14, 2018
relatively quick and easy. I arrived just before my appointed time and was immediately checked in and went to the lounge. About an hour went by and my car was done and washed. I arrived just before my appointed time and was immediately checked in and went to the lounge. About an hour went by and my car was done and washed. Quite reasonable for a regular service. More
by BobT
Verified CustomerEmployees Worked With
Dan Kelley
July 14, 2018
General check before traveling. I wanted my 2015 Prius checked out before traveling several times in August. Everyone at the service center was friendly, helpful, and professional. I wanted my 2015 Prius checked out before traveling several times in August. Everyone at the service center was friendly, helpful, and professional. Besides the regular service, they checked everything so that I feel the car is in good condition and safe. More
by JUDIEMS
Employees Worked With
Tara Farmer
July 13, 2018
Tire problems Had a blow out in front tire. Tara in service was very helpful in ordering a replacement and arrangements getting the tire mounted that represented l Had a blow out in front tire. Tara in service was very helpful in ordering a replacement and arrangements getting the tire mounted that represented less inconvenience for me. More
by CPRUETT1
Employees Worked With
Tara Farmer
July 12, 2018
Friendly and helpful service Easy to schedule a convenient time, and then, when I was running late, they were very accommodating. Great comfy place to sit and read while I waited Easy to schedule a convenient time, and then, when I was running late, they were very accommodating. Great comfy place to sit and read while I waited. More
by HARMONY58
Employees Worked With
Tara Farmer
July 12, 2018
Not communicated Was called for scheduled time, when we arrived the service dept had no record of our appt . They did the service and everything turned out okay. Was called for scheduled time, when we arrived the service dept had no record of our appt . They did the service and everything turned out okay. More
by KRINGOLD
Employees Worked With
Christian Norman
July 12, 2018
Frustrating A simple repaint the bumpers on a new car that came with scratches turned into a multi week headache. Even the final follow call after I got my car b A simple repaint the bumpers on a new car that came with scratches turned into a multi week headache. Even the final follow call after I got my car back, which wasn’t perfect, was finished with the promise of a higher level boss would contact me to make things right - never did... More
by MB1645
Employees Worked With
I worked with many people and couldn’t keep them all straight
July 12, 2018
Great place Everyone there is very friendly. Taylor was my sales person and he did a fantastic job. I will be coming here again in the future event of needing a n Everyone there is very friendly. Taylor was my sales person and he did a fantastic job. I will be coming here again in the future event of needing a new car! More
by ORTLIEB.12
Employees Worked With
July 12, 2018
New 4Runner Taylor was extremely helpful. He tried for days to source the color and interior I wanted. Although unsuccessful we landed on the right one for me a Taylor was extremely helpful. He tried for days to source the color and interior I wanted. Although unsuccessful we landed on the right one for me anyway. More
by SBALOGH
July 11, 2018
Worth the drive north Found Byers Toyota and Colleen via TrueCar.com. Couldn’t be more pleased with the process from start to finish with our new 2018 Highlander. Will be Found Byers Toyota and Colleen via TrueCar.com. Couldn’t be more pleased with the process from start to finish with our new 2018 Highlander. Will be back when it’s time to replace my Honda Pilot. More
by Olddog8995
Employees Worked With
Colleen Kofron
July 11, 2018
Disappointed this time around I’ve been a loyal customer of Byers Toyota since I purchased my car in 2015. I’ve brought it in for every service visit since, despite the fact that I I’ve been a loyal customer of Byers Toyota since I purchased my car in 2015. I’ve brought it in for every service visit since, despite the fact that I live 5 minutes from Tansky’s. I was very disappointed in the service from Josh this time. He didn’t explain to me what was going to be done when I checked in, nor did he review anything when I left. He just handed me the paperwork and keys and sent me out the door. The multipoint inspection report indicated that the engine and cabin filters need to be changed, but that was not done (probably because my Toyota Care Service contract is due to expire and I will have to pay for it myself next time). I’ve usually worked with Jinae and she’s been great. I did not feel that Josh delivered the level of customer service I’ve come to expect there. More
by ELLEN
Employees Worked With
