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Byers Toyota - Service Center

Delaware, OH

4.5
1,339 Reviews

1,339 Reviews of Byers Toyota - Service Center

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August 09, 2025

Always friendly and do great service. Always easy to get an apppintment when I need one. More

by howitzma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2025 -

Byers Toyota responded

Thank you so much for your kind words! We're delighted to hear that you consistently have a great experience with our service and find it easy to book appointments. We truly appreciate you and look forward to seeing you again soon.

August 09, 2025

Genea is the reason we keep coming back. She provides exceptional customer service and explains everything thoroughly.. More

by oj_foster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2025 -

Byers Toyota responded

Thank you so much for your kind words. We're thrilled to hear that Genea provided you with such exceptional service. We'll be sure to pass your compliments along to her. We look forward to seeing you again soon!

August 09, 2025

I like the location and employees are very friendly and helpful. I will use them again. More

by sussery
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2025 -

Byers Toyota responded

Thank you so much for taking the time to share your positive experience! We're thrilled to hear that you found our location convenient and that our team made such a great impression with their friendly and helpful service. Your kind words mean the world to us and we'll be sure to share your feedback with the team. We look forward to serving you again soon!

August 07, 2025

Very friendly and helpful with our vehicle needs. We appreciate not being harassed about extra services that we did not call for. We hope that it continues in the coming visits. More

by jnkmil96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2025 -

Byers Toyota responded

Thank you so much for your kind words. We’re thrilled to hear you had a positive experience and felt comfortable during your visit. Providing friendly and hassle-free service is always our goal, and we look forward to continuing to meet your expectations in the future. See you again soon!

August 05, 2025

I bought a new truck and didn't deal with the service dept. Troy Snyder was the salesperson and working with him was good with no complaints. More

by dpruett1
Recommend Dealer
Yes
Employees Worked With
Troy Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2025 -

Byers Toyota responded

Thank you for sharing your experience. We’re thrilled to hear that Troy made your truck purchase smooth and enjoyable. Your satisfaction means a lot to us, and we look forward to assisting you again in the future.

July 31, 2025

Great customer service, accurate diagnosis and repair, respectful associates. Easy to schedule and helpful updates via text. More

by Cegpharm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Byers Toyota responded

Thank you for your wonderful feedback! We’re thrilled to hear you had a positive experience with our team and found our service helpful and efficient. Your satisfaction means everything to us, and we’re grateful for your kind words. We look forward to assisting you again in the future!

July 25, 2025

Did not talk to service department in person ,always talked on phone.Told them that the car was being towed in do to not starting.Only had car 2 months. More

by joerisch1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not talk to above three people.
Jul 28, 2025 -

Byers Toyota responded

Thank you for sharing your feedback. I’m sorry to hear about the trouble with your car and the challenges you experienced while coordinating remotely with our service department. Please know we truly value your concerns and would like to help. If there’s anything further we can do to assist or clarify, don’t hesitate to reach out to us directly. Your satisfaction is important to us.

July 25, 2025

Friendly service rider, knowledgeable, gave me choices as to repairs and/or replacement. Fixed tire dash light at no charge. More

by Janet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Byers Toyota responded

Thank you for sharing your experience! We're delighted to hear our service rider provided friendly, knowledgeable assistance and presented you with clear choices for repairs or replacement. It’s great to know they could also fix your tire dash light with care. Your trust means a lot to us, and we look forward to helping you again.

July 22, 2025

My advisor is the best! Pofessional and efficient. I always go to her and she is always the same. More

by Terpboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2025 -

Byers Toyota responded

Thank you for your kind words! We’re thrilled to hear that your advisor continues to provide you with professional and efficient service. Your trust and satisfaction mean so much to us. We look forward to assisting you again soon!

July 16, 2025

The service used to be worth the 20 drive from dublin Not any more …. Last 3 services required a second trip VERY BAD Had our Land Cruiser for a week to replace the AC ..,, got it bac More

by Bobby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gynnae Britton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2025 -

Byers Toyota responded

Thank you for sharing your feedback. We’re sorry to hear that your recent experience didn’t meet your expectations. We truly value your time and patronage, and we aim to provide the best service every visit. If there’s anything specific you’d like to share, we’d love to hear from you directly so we can address any concerns.