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Byers Toyota - Service Center

Delaware, OH

4.5
1,324 Reviews

1,324 Reviews of Byers Toyota - Service Center

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July 05, 2025

Close and convenient to my home . Great customer service. My service advisor was the best. More

by m_beals
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2025 -

Byers Toyota responded

Thank you so much for your kind words! We're delighted to hear that our location was convenient for you and that you received great service from your advisor. Your feedback truly means a lot to us, and we look forward to serving you again in the future.

July 02, 2025

Timely service, easy drop off process. Consistent communication. I will keep brining my vehicle back to Byers because of the stellar service. More

by Botokarski
Recommend Dealer
Yes
Employees Worked With
Tony
Jul 02, 2025 -

Byers Toyota responded

Thank you so much for your kind words! We're delighted to hear that you had such a positive experience with our timely service, easy drop-off process, and consistent communication. Ensuring a smooth and stellar service for our customers is always our top priority, so it means a lot to know you'll keep bringing your vehicle back to Byers. We truly appreciate your trust and look forward to seeing you again in the future!

July 01, 2025

Kept me up to speed on my vehicle while I was waiting for it to be ready More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

Byers Toyota responded

Thank you so much for taking the time to share your experience! We’re thrilled to hear that you felt well-informed while waiting for your vehicle. Keeping you in the loop is something we take pride in, and it’s wonderful to know it made a difference for you. If there’s anything else we can assist you with, please don’t hesitate to reach out.

June 30, 2025

The staff were nice and helpful. The dealership was clean and easy to navigate through when I picked up my car from a service. More

by kaitlyne.reyes
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Byers Toyota responded

Thank you so much for your kind words! We're thrilled to hear that our staff was helpful and that you found our dealership clean and easy to navigate. Ensuring a seamless and pleasant experience for our customers is always our top priority. If there's anything else we can assist you with, don't hesitate to reach out. We look forward to seeing you again!

June 28, 2025

I've always had good service and good customer service 😀. I would recommend Byers to my friends More

by carolsmith3033
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Moloney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Chadwick
Jun 30, 2025 -

Byers Toyota responded

Thank you so much for your kind words and for recommending us to your friends! We’re thrilled to know you’ve had great experiences with our service and customer support. Your satisfaction means the world to us, and your review just made our day! 😊

June 27, 2025

Nice attention, good service, that part replacement was fast, during the work I received notification about it More

by pesanchez05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Byers Toyota responded

Thank you so much for sharing your experience with us! We’re thrilled to hear that you appreciated our attention to detail, fast part replacement, and service updates during the process. Your satisfaction means the world to us, and we’re glad we could make everything smooth and efficient for you. If you need anything else, don’t hesitate to reach out—we’re always here to help!

June 25, 2025

Always pleased with the professional service that we receive here and we know our car is properly serviced. More

by Dawn Giehl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawna Mays
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Routt
Jun 25, 2025 -

Byers Toyota responded

Thank you so much for your kind words and trust in our service. We're thrilled to hear that you're pleased with the professional care and attention we provide. Knowing that you feel confident your car is properly serviced means the world to us. We're here whenever you need us and always happy to help!

June 17, 2025

Clean open waiting room with no news channel on, Huge plus for that. Vehicle work completed in a prompt and timely manner. More

by ksurks1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Byers Toyota responded

Thank you for your kind words! We’re so glad you enjoyed our clean and open waiting room—we believe every detail matters when it comes to creating a comfortable experience. We’re also thrilled to hear you were happy with the timely completion of your vehicle's service. If there’s anything else we can do for you in the future, please don’t hesitate to reach out. Safe travels!

June 13, 2025

Overall a great experience, the service was outstanding as my questions were answered, and everything was explained to me. More

by cradalt7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Vaughan
Jun 16, 2025 -

Byers Toyota responded

Thank you so much for your kind words! We’re thrilled to hear you had a great experience and that our team was able to assist you by answering your questions and providing clear explanations. Your satisfaction means the world to us, and we’re here anytime you need further support or have more questions. We look forward to seeing you again!

June 12, 2025

I really appreciate Gynnae. She takes such good care of me by clarifying which services are critical and which can wait. It helps me budget out the work! Plus she’s super-sweet! More

by DHEDGES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristopher Toland
Jun 12, 2025 -

Byers Toyota responded

Thank you so much for your kind words! We're thrilled to hear that Gynnae has been able to provide you with clear guidance and support. Helping our clients prioritize their needs and stay on budget is something we truly value. We'll make sure to pass along your lovely feedback to her, and we're so glad you enjoy working with her. If there's anything more we can do for you, please don’t hesitate to reach out!