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Byers Toyota - Service Center

Delaware, OH

4.5
1,339 Reviews
Call Service Center (740) 273-3998

1,339 Reviews of Byers Toyota - Service Center

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June 27, 2025

Nice attention, good service, that part replacement was fast, during the work I received notification about it More

by pesanchez05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 30, 2025 -

Byers Toyota responded

Thank you so much for sharing your experience with us! We’re thrilled to hear that you appreciated our attention to detail, fast part replacement, and service updates during the process. Your satisfaction means the world to us, and we’re glad we could make everything smooth and efficient for you. If you need anything else, don’t hesitate to reach out—we’re always here to help!

June 25, 2025

Always pleased with the professional service that we receive here and we know our car is properly serviced. More

by Dawn Giehl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawna Mays
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Routt
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Jun 25, 2025 -

Byers Toyota responded

Thank you so much for your kind words and trust in our service. We're thrilled to hear that you're pleased with the professional care and attention we provide. Knowing that you feel confident your car is properly serviced means the world to us. We're here whenever you need us and always happy to help!

June 17, 2025

Clean open waiting room with no news channel on, Huge plus for that. Vehicle work completed in a prompt and timely manner. More

by ksurks1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 18, 2025 -

Byers Toyota responded

Thank you for your kind words! We’re so glad you enjoyed our clean and open waiting room—we believe every detail matters when it comes to creating a comfortable experience. We’re also thrilled to hear you were happy with the timely completion of your vehicle's service. If there’s anything else we can do for you in the future, please don’t hesitate to reach out. Safe travels!

June 13, 2025

Overall a great experience, the service was outstanding as my questions were answered, and everything was explained to me. More

by cradalt7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Vaughan
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Jun 16, 2025 -

Byers Toyota responded

Thank you so much for your kind words! We’re thrilled to hear you had a great experience and that our team was able to assist you by answering your questions and providing clear explanations. Your satisfaction means the world to us, and we’re here anytime you need further support or have more questions. We look forward to seeing you again!

June 12, 2025

I really appreciate Gynnae. She takes such good care of me by clarifying which services are critical and which can wait. It helps me budget out the work! Plus she’s super-sweet! More

by DHEDGES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristopher Toland
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Jun 12, 2025 -

Byers Toyota responded

Thank you so much for your kind words! We're thrilled to hear that Gynnae has been able to provide you with clear guidance and support. Helping our clients prioritize their needs and stay on budget is something we truly value. We'll make sure to pass along your lovely feedback to her, and we're so glad you enjoy working with her. If there's anything more we can do for you, please don’t hesitate to reach out!

June 10, 2025

It was fine, not outstanding and nothing bad. As expected. Fairly fast service for oil change and tire rotation. More

by fdrummey
Recommend Dealer
Yes
Employees Worked With
None of these people seem familiar. One young guy assisted us.
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Jun 11, 2025 -

Byers Toyota responded

Thank you for sharing your feedback with us. We’re glad to hear that you were satisfied with the overall service and the speed of your oil change and tire rotation. If there’s anything we can do to turn your next visit from fine to fantastic, please don’t hesitate to share your thoughts. We’re always looking for ways to improve and deliver an outstanding experience for our customers. Hope to see you again soon!

June 04, 2025

Great service Very professional Great service was provided by all the staff. They took the time to explain what was done and what needed to be done. More

by James1950
Recommend Dealer
Yes
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Jun 09, 2025 -

Byers Toyota responded

Thank you for your kind words and for taking the time to share your experience. We’re thrilled to hear that our team provided professional and thorough service, ensuring everything was clearly explained. Your feedback means a lot to us, and we’re here whenever you need assistance in the future.

June 02, 2025

Excellent service, great, great service man. I really enjoy dealing with you folks. Best dealership I ever experienced and I’m 68 years old. More

by don100456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2025 -

Byers Toyota responded

Thank you so much for your kind words and for sharing your experience with us. We're truly honored to be considered the best dealership you've worked with, especially given your many years of experience. Our team takes great pride in delivering exceptional service, and it means the world to us that you enjoy working with us. We look forward to continuing to provide you with top-notch service in the future. Thank you for choosing us!

June 01, 2025

Great speed, even better service. They have helped me with little issues and big ones. Easy to book and comfortable while waiting. You'll have no issues with this business. More

by Danny Mayo Jr.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2025 -

Byers Toyota responded

Thank you so much for your kind words. We're thrilled to hear that you had such a positive experience with our team. Helping with both the little and big issues is what we're here for, and we're glad to know you found it easy to book and comfortable while waiting. Your support means a lot to us, and we look forward to continuing to provide you with excellent service. Thanks again for choosing us!

May 29, 2025

Good personality, they did forget to check lights and I had a low beam out. So they had to run my truck back in. I was told no charge for headlamp replacement only 30.00 for the bulb. Bulb charge was 42.00 More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry, don’t remember names.
Report | Print
Jun 09, 2025 -

Byers Toyota responded

Thank you for taking the time to share your experience with us. We truly appreciate your understanding and your feedback about the service. We’re sorry for the oversight with the light check and for the confusion regarding the bulb charge. Your comments help us identify areas where we can improve, and we’ll make sure to address this with our team to prevent similar issues in the future. If there’s anything else we can do to make this right or improve your experience, please don’t hesitate to reach out. Your satisfaction is important to us, and we hope to have the opportunity to serve you better next time. Thank you for letting us know!

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