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Byers Toyota - Service Center

Delaware, OH

4.5
1,296 Reviews

1,296 Reviews of Byers Toyota - Service Center

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March 22, 2021

Service was great and staff was was super friendly! We got in quickly. A little disappointed that it wasn't ran through the car wash. More

by val6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pam Bishop, Tara Farmer
Mar 25, 2021 -

Byers Toyota responded

Thanks for trusting us with your vehicle service needs. Make sure you remind us the next time to get it washed for you. We are happy to do so.

March 22, 2021

Submitted an internet offer and received a prompt response from Tyler Barlow. That was very impressive since I had experienced the total opposite from a local competitor. Tyler was very professional More

by busler11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Chadwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler "Ty" Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2021 -

Byers Toyota responded

Nice to hear the that Tyler Barlow and Jeff Caldwell took great care of you. Enjoy that new Tacoma and thanks for choosing Byers Toyota!

March 21, 2021

Always receive professional and trustworthy service. If they don’t know an answer to my question they find someone who does. They are the best! More

by WOOD6DUB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Bishop, Tara Farmer, Dan Kelley
Mar 25, 2021 -

Byers Toyota responded

Thank you for putting your trust in Byers Toyota! Your loyalty mean a lot to the team.

March 19, 2021

I got right in, and due to a couple of no shows at my appointment time, my van was done in 15 minutes. Everyone professional, pleasant and courteous.. More

by lflem55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
They had masks on so I dont know who I worked with.
Mar 23, 2021 -

Byers Toyota responded

Thank you for taking the time to rate your service. We appreciate the positive feedback and the 5 Star Rating.

March 19, 2021

My back seat area was very dirty and my seat was very dusty.and also my back of my driver seat had dirt all over it.my back door was also very dirty. I think my car should be detailed thank you. More

by Buckeyes1727
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jameson church
Apr 06, 2021 -

Byers Toyota responded

So glad to hear that Michelle was able to reach you and we are getting the interior detail taken care of for you. So sorry for the inconvenience.

March 19, 2021

I wanted to say thanks to the entire Byers Toyota team. I wanted to say thanks to the entire Byers Toyota team. It was so nice to work with Chelsie and the team. She did an outstanding job communicating More

by joeworboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsie
Mar 23, 2021 -

Byers Toyota responded

We appreciate the positive feedback. Thanks so much for choosing Byers Toyota - nice to hear that Chelsie did a great job taking care of your service and warranty needs. Glad to hear the Tacoma is doing great!

March 16, 2021

It was easy to schedule, drop off and pick up. They kept me updated and advised as to the brake status and air filter. I was able to pick up after the service department closed. That’s Awesome service ! More

by Craig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pam Bishop, Tara Farmer
Mar 17, 2021 -

Byers Toyota responded

Thank you! We work hard to make sure you are taken care of on your schedule. We appreciate the business and the great rating.

March 16, 2021

Michelle Walker makes sure everything is good. She communicated with us along the way and followed up even when we weren't expecting it. WAY above and beyond More

by wdolan52
Customer Service
Recommend Dealer
Yes
Employees Worked With
Michelle Walker
Mar 17, 2021 -

Byers Toyota responded

Nice to hear we are doing a great job for you! We think Michelle does an excellent job too thanks for allowing us to take care of your vehicle needs.

March 12, 2021

Quick service, explained what needed done and what they based their recommendations on. I bought my car here 3 years ago and continue to come back for service appointments. More

by anonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

Byers Toyota responded

Good to hear we continue to take great care of you and your car. Thank you for choosing Byers Toyota.

March 12, 2021

Great sales staff and service. Everyone was friendly and very helpful from sales to finance. Ended up purchasing two cars. Couldn't be happier with my experience. More

by danieltjmccoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carson Gibson, Travis Rausch, Trevor McKinney
Mar 17, 2021 -

Byers Toyota responded

Wow - 2 Cars that's when we know we did a good job. Thanks so much for choosing Byers Toyota and the 5 Star rating.

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