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Byers Toyota - Service Center

Delaware, OH

4.5
1,296 Reviews

1,296 Reviews of Byers Toyota - Service Center

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February 18, 2021

Recall work was done perfectly and within timeframe described. Greeted upon arrival and they got to work immediately to resolve the issue. Very professional team! Thanks to everyone involved More

by Mike Wehinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Bishop, Tara Farmer, Dan Kelley
Feb 19, 2021 -

Byers Toyota responded

Thank you! We appreciate the business and the positive feedback.

February 16, 2021

The customer service are friendly and I satisfied their job in my RAV4, I feel comfortable, and they offer a free refreshments if you want and their waiting area is comfy for their customer More

by eperucho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
Feb 18, 2021 -

Byers Toyota responded

Great to hear from you! Thanks for allowing us to take care of you and your RAV4.

February 12, 2021

I left another Toyota dealership because I couldn’t trust them. I trust Byers Toyota in Delaware, Ohio. Tara Farmer answered all my questions. I plan to return to Byers for future service. More

by Jake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
Feb 15, 2021 -

Byers Toyota responded

Great to hear from you! Tara Farmer does an excellent job for us and our customers, so glad to hear see was able to answer all your questions. We appreciate you choosing Byers Toyota for your vehicle service needs.

February 11, 2021

Byers Toyota service department in Delaware, Ohio. Took the Toyota RAV 4 in because the XM radio wouldn’t receive a XM station I listen to in my other vehicles. The service technician looked it over and to More

by garybell118
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
Feb 12, 2021 -

Byers Toyota responded

Thanks for taking the time to rate us. Glad to hear that Tara took great care of you and your RAV4. We look forward to seeing you down the road.

February 11, 2021

Always good service from Byers in Delaware. Staff is friendly and helpful at every step. Appointment was easy to make and car was ready on time. More

by Porders1952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2021 -

Byers Toyota responded

Thanks for allowing us to take care of your vehicle service needs. We appreciate the business and the positive feedback.

February 10, 2021

The car was brand new and had a tiny steering problem. Is taken care of quickly and perfectly. Very pleased with the service I received. More

by Michael Spitale
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
Feb 12, 2021 -

Byers Toyota responded

Thanks for taking the time to rate us. We appreciate the positive feed back and the 5 Stars

February 09, 2021

Fast and easy especially with the service center having over night drop off. I felt especially comfortable with it as the dealership is secure and across the street from the Ohio State Highway Patrol cente More

by LUCASPERFORS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
Feb 12, 2021 -

Byers Toyota responded

Good to hear from you! We appreciate you choosing Byers Toyota for your vehicle services.

February 03, 2021

The entrance to building is kept very clean as well as the waiting room. There is a nice coffee center which you can fix your coffee to suit your self. And easily available clean restrooms. The staff at t More

by CAROLCOYK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pam Bishop, Tara Farmer
Feb 05, 2021 -

Byers Toyota responded

We appreciate the positive input. Thanks for taking the time to rate us!

January 29, 2021

This is the second oil change we have had that should have been covered through our sales agreement but was not. Disappointing communication between departments. More

by lance.stambaugh47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill Smith
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chelsea
Jan 29, 2021 -

Byers Toyota responded

Thanks for reaching out. Our Used Car Manager was on vacation when the car was in, however I believe your wife texted Bill Smith and he did respond on Wednesday the 27th. Bill assured her he will take care of this for you when he get back from vacation on Monday. We appreciate the business and want to make sure that we take good care of you and your car. Thanks for your patience and thanks for choosing Byers Toyota.

January 28, 2021

They are quick and friendly. They have a comfortable waiting area and give you a thorough explanation of what's right and what needs attention. Typical dealer pricing. More

by MFALK0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Rickard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara Farmer
Jan 30, 2021 -

Byers Toyota responded

Thanks for choosing Byers Toyota for your vehicle needs. We appreciate the business and the positive feedback.

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