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Byers Toyota - Service Center

Delaware, OH

4.5
1,323 Reviews

1,323 Reviews of Byers Toyota - Service Center

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March 26, 2021

Have brought my car for service several times - always have had a good experience. Bought 4 tires there at a good price, too. Free rotations! More

by PRJOHNSON100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Other Service, Staff Are, Good To, Work With
Apr 06, 2021 -

Byers Toyota responded

Thanks for choosing Byers Toyota for your service needs. We appreciate the positive feed back and yes one on the perks of buying tires with us is Free Rotations here at the dealership! Thank you!

March 26, 2021

My Camry had a safety recall for a pump problem. Byers contacted me to set up the service call. The repair was done in the stated time that was given to me when I dropped the car off. Pam B recognized m More

by damianmhackett
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Bishop
Apr 06, 2021 -

Byers Toyota responded

Thanks for the 5 Star review. We appreciate you, your loyalty and your trust in us as a dealership. Thank you so much.

March 25, 2021

They are very friendly. You pull right in and they are there to greet you. They have a very nice waiting room and just nice associates. More

by CAUDILL_11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsie Yost
Mar 25, 2021 -

Byers Toyota responded

We appreciate the 5 Stars. We try hard to make are customers comfortable.

March 24, 2021

Service requires sticker was for 5000 miles and told oil change is every 10000 miles. Basic careash was not sone even though car was dirty. More

by sunil_juturu
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Pam Bishop
Mar 25, 2021 -

Byers Toyota responded

Thanks for taking the time to review our services. You are correct the Oil Changes are required every 10,000 miles, however Toyota recommends that you bring your vehicle in every 5,000 for a tire rotation and inspection. For the first 25,000 miles or 2 years of these services are complimentary. Sorry we missed your carwash, please feel free to stop by during our service hours and we’ll make sure we get it into the carwash. Thanks again for choosing Byers Toyota for your vehicle service needs.

March 24, 2021

The staff had very good communication. Prices were fair. Staff was very friendly. I would recommend this dealer to anyone. 5/5 Great service. Thanks Byers Toyota! More

by johnsaa71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Bishop, Tara Farmer, Dan Kelley
Mar 25, 2021 -

Byers Toyota responded

We like 5/5 - thanks so much for choosing Byers Toyota and the 5 Stars.

March 24, 2021

We always have a great experience at Toyota, buying a car or getting service done on a car. We appreciate all you do to help us! Thank you!😊 More

by wpowers1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Kelley
Mar 25, 2021 -

Byers Toyota responded

Thanks so much for choosing Byers Toyota for you all your vehicle needs. We appreciate the business and the 5 Star Rating.

March 24, 2021

Byers has a great staff of professional people that knowledgably treat customers in an outstanding thoughtful manner. Tara in particular, treats customers as though they are family! We highly recomm More

by COMJACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Bishop, Tara Farmer, Dan Kelley
Mar 25, 2021 -

Byers Toyota responded

Thank you for the great positive feedback and recommendation. We also think Tara Farmer does a great job for us! Thanks for choosing Byers Toyota for your vehicle needs.

March 22, 2021

Submitted an internet offer and received a prompt response from Tyler Barlow. That was very impressive since I had experienced the total opposite from a local competitor. Tyler was very professional More

by busler11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler "Ty" Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Chadwick
Mar 25, 2021 -

Byers Toyota responded

Nice to hear the that Tyler Barlow and Jeff Caldwell took great care of you. Enjoy that new Tacoma and thanks for choosing Byers Toyota!

March 22, 2021

Service was great and staff was was super friendly! We got in quickly. A little disappointed that it wasn't ran through the car wash. More

by val6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pam Bishop, Tara Farmer
Mar 25, 2021 -

Byers Toyota responded

Thanks for trusting us with your vehicle service needs. Make sure you remind us the next time to get it washed for you. We are happy to do so.

March 21, 2021

Always receive professional and trustworthy service. If they don’t know an answer to my question they find someone who does. They are the best! More

by WOOD6DUB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Bishop, Tara Farmer, Dan Kelley
Mar 25, 2021 -

Byers Toyota responded

Thank you for putting your trust in Byers Toyota! Your loyalty mean a lot to the team.

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