Byers Toyota - Service Center

The service department at Byers Toyota in Delaware is top notch. They always put the customer’s needs first, are honest, and aren’t pushy with trying to sell you things you don’t need or that can be put off notch. They always put the customer’s needs first, are honest, and aren’t pushy with trying to sell you things you don’t need or that can be put off for a little while longer. More

Everything fine except for the maskless people in the service waiting room and no one enforcing the mask requirement. I told Chelsie via text but the offenders were gone by the time she responded. Very u service waiting room and no one enforcing the mask requirement. I told Chelsie via text but the offenders were gone by the time she responded. Very uncomfortable. More

Tara was helpful and friendly, as always. She led me to the parts dept, assisted me in collecting the proper replacement key, and guided me. the parts dept, assisted me in collecting the proper replacement key, and guided me. More

Very quick service and friendly as always. Explained to me clearly what my options were and made sure that I understood. I enjoy going to Byers me clearly what my options were and made sure that I understood. I enjoy going to Byers More

This is my second car I have taken here for service. Always courteous and informative. Never pushy. These are things that keep me coming back. Always courteous and informative. Never pushy. These are things that keep me coming back. More

They had the wrong phone number (my husband’s) and left him a message when the car was done. I wasted an hour and a half waiting for it before we realized what happened. I would advise asking customers wha him a message when the car was done. I wasted an hour and a half waiting for it before we realized what happened. I would advise asking customers what number to call when they drop off the car. More

A little discrepancy on if a rental was available when initially scheduling the appointment over the phone (not with Gynnae). Otherwise service was timely and professional! initially scheduling the appointment over the phone (not with Gynnae). Otherwise service was timely and professional! More

Routine service on my Scion xB. Staff is very helpful and attentive as usual, reception area and service drive clean and inviting. Love the automatic alignment and tire checking systems! My car was che and attentive as usual, reception area and service drive clean and inviting. Love the automatic alignment and tire checking systems! My car was checked by just pulling in, and results seen before I was done getting checked in! Keeps me informed of the unknown quickly and easily! More

Good car buying experience but DO NOT use Byers for service. Car broke down almost immediately after leaving the service department. Told by another reputable car service department that the car neede service. Car broke down almost immediately after leaving the service department. Told by another reputable car service department that the car needed a great deal of maintenance work that I had never been advised of by Byers Service Department. More

Oh gosh what can I say about Byers Service. Super nice. Fast. Well priced. I used to work here and I still bring my car back for service. Fast. Well priced. I used to work here and I still bring my car back for service. More