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Byers Toyota - Service Center

Delaware, OH

4.5
1,296 Reviews

1,296 Reviews of Byers Toyota - Service Center

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July 18, 2020

Routine service done quickly. I like the service where I can wait for my car. Service is done quickly. Waiting room practices social distancing and has wifi. Always a good exper More

by jpeters71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pam Bishop
Aug 26, 2020 -

Byers Toyota responded

Thank you for choosing Byers Toyota for your vehicle service! We greatly appreciate your positive review and your support!

July 17, 2020

After "Reopening" somewhat concerned My concern was waiting for my car while being serviced. The waiting room was very clean, everyone wore face cover. I felt comfortable and safe. More

by EVAGHY
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2020 -

Byers Toyota responded

Thank you for choosing Byers Toyota for your vehicle service! We greatly appreciate your positive review and your support!

July 17, 2020

Great employees in the service department. Just moved here from Toledo . Glad I found the dealership , also purchased a used car from your Toyota facility across the street More

by ronsaelzler72
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
Aug 26, 2020 -

Byers Toyota responded

Thank you for choosing Byers Toyota for your vehicle service! We greatly appreciate your positive review and your support!

July 16, 2020

Buyers contacted me about a recall and got me scheduled to get it taken care of. The service was completed in a timely manner and the service staff is always friendly. More

by RJILLIAN01
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
Aug 26, 2020 -

Byers Toyota responded

Thank you for choosing Byers Toyota for your vehicle service! We greatly appreciate your positive review and your support!

July 10, 2020

Great Service as Usual The best experience of any car dealership I've worked with, I have purchased and serviced 4 vehicles from Byers and they really go above and beyond fo More

by bubinski9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pam Bishop
Aug 26, 2020 -

Byers Toyota responded

Thank you for choosing Byers Toyota! We greatly appreciate your positive review and your support!

July 10, 2020

My LandCruiser was pretty much ruined after the repairs there. An separate assessment revealed that the tyres were never rotated resulting in cupping. The brakes needed $2800 more in repairs after the 15 More

by MANITHYA
Recommend Dealer
No
Employees Worked With
Don’t remember names
Aug 21, 2020 -

Byers Toyota responded

We are very sorry to hear we were not able to provide you with the exceptional service we depend on our employees to provide to our customers. This is not the way we choose to do business. We have begun an internal review so that we can better train our staff. Again we apologize for the inconvenience this has caused you.

July 09, 2020

The Service Dept. is very good. Always have a great experience with Daniel (service writer) in the bay. The Technicians/Mechanics do their job with excellence. Thanks for taking care of all my Service More

by pilgrimjcl
Recommend Dealer
Yes
Employees Worked With
Todd Garverick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Bishop, Dan Kelley
Aug 26, 2020 -

Byers Toyota responded

Thank you for choosing Byers Toyota for your vehicle service! We greatly appreciate your positive review and your support!

July 07, 2020

Came in for my final free oil change, the 25,000 mile one. I advise me of a couple things that could use a tension on the truck. There is absolutely no pressure whatsoever. Friendly and efficient. More

by Ldy
Recommend Dealer
Yes
Employees Worked With
Dan Kelley
Aug 26, 2020 -

Byers Toyota responded

Thank you for choosing Byers Toyota to service your vehicle! We greatly appreciate your positive review and your support!

July 05, 2020

Takes forever for just an oil change and then tries to sell us a bunch of stuff they say we “need”. McDaniel Toyota from now on... More

by ROVAI1
Recommend Dealer
No
Employees Worked With
Josh Lewis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Bishop, Tara Farmer, Dan Kelley
Jul 20, 2020 -

Byers Toyota responded

We are sorry to hear we were not able to provide you with the exceptional service we depend on our employees to provide to our customers. Due to Covid-19, we are short staffed so oil changes are taking a little longer than normal. We apologize for the inconvenience and appreciate your business.

Jul 20, 2020 -

ROVAI1 responded

This is not a COVID thin, been that way since 2016 when I purchased the vehicle. Waiting for the next excuse!?!

July 03, 2020

5k maintenance & oil change. Scheduled online. In & out, comfy waiting room, not crowded & it was complimentary. Clean & wearing masks too. Great experience and will be back. More

by wells.trevor
Recommend Dealer
Yes
Employees Worked With
Dan Kelley
Aug 26, 2020 -

Byers Toyota responded

Thank you for choosing Byers Toyota to service your vehicle! We greatly appreciate your positive review and your support!

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