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Byers Toyota - Service Center

Delaware, OH

4.5
1,321 Reviews

1,321 Reviews of Byers Toyota - Service Center

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June 09, 2020

I think this place has very poor service. I will definitely don’t want to visit here again. I wish they had clearly explained how much I am being charged before charging. I was charged for inspecti More

by Bjorn
Recommend Dealer
No
Employees Worked With
Gynnae Britton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2020 -

Byers Toyota responded

I'm sorry to hear we were not able to provide you with the exceptional service we depend on our employees to provide to our customers. This is not the way we choose to do business. There is always a diagnostic fee when inspecting a vehicle and we apologize if this was not explained to you up front. We appreciate your business and will make certain everything gets explained to you beforehand if and when you choose to do business with us again. Again, we are sorry for any inconvenience this may have caused you.

June 09, 2020

It went really smoothly. They we're able to answer all my questions. The service was efficient and went quickly. I always have no issues when I come there. They we're also able to get my fiancee at the same More

by lizzywags27
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2020 -

Byers Toyota responded

Thank you for choosing Byers Toyota for your vehicle service! We greatly appreciate your review and your support!

June 09, 2020

The rav 4 that was serviced yesterday is my car Donna Dillon any future e.mails etc for this car should come to pnkgama@gmail.com More

by Donna
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Bishop, Tara Farmer, Dan Kelley
Jun 10, 2020 -

Byers Toyota responded

Thanks Donna! We will make sure this gets updated and thank you for choosing Byers Toyota!

June 08, 2020

The dealership was a very pleasant experience. Our sales person Shayne Becker was a very sweet person with a great personality. He was very knowledgeable about the vehicles on the lot. More

by darleneburch68
Recommend Dealer
Yes
Employees Worked With
Shayne Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Rausch
Jun 10, 2020 -

Byers Toyota responded

Thank you for choosing Byers Toyota for your vehicle purchase, Darlene! We greatly appreciate your review and your support!

June 06, 2020

I went in for an oil change and tire rotation. They informed me I need an air filter for my car because the one was dirty. I was in an hour and 30 minutes excellent job. More

by JAMMNACRES
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2020 -

Byers Toyota responded

Thank you for choosing Byers Toyota for your vehicle service! We greatly appreciate your review and your support!

June 05, 2020

The fellows at Byers are so kind and courteous. Work was completed in one day. They even pulled my car inside because stormy upon pickup. More

by VJBRITE
Recommend Dealer
Yes
Employees Worked With
Pam Bishop, Dan Kelley
June 05, 2020

Very informative kept me updated on the service of my car very helpful and I was in and out in a minimum amount of time More

by rlbennett0
Recommend Dealer
Yes
Employees Worked With
Pam Bishop
June 05, 2020

Service Danial Kelly the service manager was most cooperative, professional, and helpful. I received very outstanding service and high value for my visit and More

by JERKIM1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Kelley
June 05, 2020

Would have been better if they washed my car.like they said when it came in for service.other than that well pleased with everything. More

by jwdrifter
Recommend Dealer
Yes
Employees Worked With
Carson Gibson
Jun 10, 2020 -

Byers Toyota responded

Thanks for choosing Byers Toyota and taking the time to rate us, we appreciate the business. So sorry to hear that we missed your car wash. We will make sure to get that taken care of the next time you are in.

June 05, 2020

Wonderful very customer oreinted This is where we always go for service. It is the best!! Very friendly service people. The work is excellent, never have to go back to have somethi More

by PLAUVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure.
Jun 10, 2020 -

Byers Toyota responded

Thank you for choosing Byers Toyota for your vehicle service! We greatly appreciate your review and your support!

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