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Byers Toyota - Service Center

Delaware, OH

4.5
1,303 Reviews

1,303 Reviews of Byers Toyota - Service Center

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May 14, 2020

Price for drivers side rear replacement wheel bearing over $1017 with tax is totally ridiculous. I got it fixed for about $400 - may be time to file a BBB report - I will never come back to your dealersh More

by mvalent9
Recommend Dealer
No
Employees Worked With
Gynnae Britton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2020 -

Byers Toyota responded

Thanks for your feedback. To clarify, the difference in price for parts is based on purchasing Genuine Toyota parts vs. aftermarket parts which are much less expensive. You would receive the same pricing you received from us at any other Toyota dealer in town. I hope this clears things up for you. Thanks!

May 14, 2020

Wonderful experience, timely and everyone was pleasant. Would recommend for all work on a Toyota ! We’ve had nothing but positive experiences every time we’ve visited More

by KHEADING25
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Bishop, Tara Farmer, Dan Kelley
May 14, 2020

LOF AND BRAKES WE HAVE TWO TOYOTA VEHICLES. BOUGHT HERE AND SERVICED HERE. WE ARE VERY SATISFIED WITH THE SERVICE AND QUALITY OF THE WORK. WE HIGHLY RECOMMEND THIS More

by NEWTONCOEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Foos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Bishop, Tara Farmer, Dan Kelley
May 13, 2020

Customer service was great. Good communication and everything was completed as expected. They continue to work on a warranty issue and have kept me well informed. More

by WESLEY_180
Recommend Dealer
Yes
Employees Worked With
Dan Kelley
May 12, 2020

Sent my car to be fixed. They located and fixed the source of the problem, but my car was returned with a non working radio which was working prior to my car going into the shop.it has yet to.be fixed More

by Jen
Recommend Dealer
No
Employees Worked With
I did not gather names
Jun 10, 2020 -

Byers Toyota responded

Jen, I'm sorry to hear we were not able to provide you with the exceptional service we depend on our employees to provide to our customers. Please contact our service department and we will make sure the radio gets fixed.

May 11, 2020

Super easy, safe, clean. Very quick appointment I like Super easy, safe, clean. Very quick appointment I like being able to schedule on line. The lobby was set up to allow for social distancing. More

by MEGAN.STEPHENS.TRUAX
Recommend Dealer
Yes
Employees Worked With
Pam Bishop
May 09, 2020

I have been to Byers Toyota for service on my 2018 4Runner on two occasions so far and Tara Farmer and the service department have provided excellent customer service. More

by GSP88
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
May 08, 2020

On time. Great service. Dropped car off for 5k check. Done in 1 hour and they called for me to pickup. Car was waiting right outside. More

by Jdamrat1
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
May 08, 2020

Always nice, and friendly, appreciate Gynnae's help each time I come in and her recommendations I have all my work done at Byers Toyota More

by BUNTE83
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2020

very good Tara provided me wonderful service as she has done in the past as well. I appreciated her wearing a mask and giving me an early appt. More

by KKRASKA0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
Jun 10, 2020 -

Byers Toyota responded

Thank you for choosing Byers Toyota for your vehicle service! We greatly appreciate your review and your support!

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