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Byers Toyota - Service Center

Delaware, OH

4.5
1,321 Reviews

1,321 Reviews of Byers Toyota - Service Center

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June 05, 2020

Great customer service. Very friendly staff. Byers Toyota is my go to for all things Toyota. I had a warranty issue, Byers got the replacement part and did the install and had me in and out in 1 hour. More

by Nic
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara Farmer, Dan Kelley
June 04, 2020

Service Department is top notch. Best customer service in the area. Josh consistently goes over and beyond what’s expected. We don’t own Toyota, but will continue having our vehicles serviced here. More

by Hockeylover
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2020 -

Byers Toyota responded

Thank you for choosing Byers Toyota for your vehicle service! We greatly appreciate your review and your support!

June 04, 2020

What can I say --outstanding. Keep up the great work!! Tara continues to be wonderful.She conbines both a high level of professional knowledge and a great humanisk quality which is something wonderful to h More

by MACLEANGROUP
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
June 04, 2020

Buyers Delaware has taken care of my vehicle needs for several years now. The service team is excellent and the sales department is patient and meets your vehicle needs. More

by JB
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2020

Satisfied with the service as in the past but whoever serviced my vehicle felt it necessary to remove everything from the console and leave it on the front seat. Very disturbing that someone would go thr More

by DNJBRINSON
Recommend Dealer
Yes
Employees Worked With
Dan Kelley
June 04, 2020

Always have great service .Appreciate knowing car is Always have great service . Appreciate knowing car is taken care of .Daniel .Tara are always very helpful.Nice to know you are going to see same peop More

by Toyota
Recommend Dealer
Yes
Employees Worked With
Dan Kelley
June 04, 2020

Very friendly and knowledgeable. Got my truck in in good time. Good communication. Speedy service. Wish they would have washed the vehicle or asked if I wanted it washed More

by md602
Recommend Dealer
Yes
Employees Worked With
Jameson and Sierra
June 04, 2020

Derogatory comments Brought car in because had problems starting it. After bit person came over to tell me battery was fine. Asked him what could have caused it... Maybe More

by andytroyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Only one I dealt with was the guy who sits there in the garage when you pull in to have you car worked on and he takes your keys. No idea his name.
Jun 10, 2020 -

Byers Toyota responded

I'm sorry to hear we were not able to provide you with the exceptional service we depend on our employees to provide to our customers. This is not the way we choose to do business. We have begun an internal review so that we can better train our staff in their interactions with our customers. Again we apologize for the inconvenience this has caused you.

June 01, 2020

The service staff at Byers Toyota have been great to work with. They are friendly, knowledgeable, and timely. I would gladly recommend them to friends and family. More

by Joe57
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
May 29, 2020

Very professional, well organized and awesome staff!! Vicki was on top of things got everything taken care of and was very professional. She took the time to make things right. More

by spittinspurs
Recommend Dealer
Yes
Employees Worked With
Jeff Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vicki, Josh Chadwick, Kyle Collins
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