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Byers Toyota - Service Center

Delaware, OH

4.5
1,303 Reviews

1,303 Reviews of Byers Toyota - Service Center

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November 14, 2019

Good service wasnt there long Had appt at 3:00 was out by 3:35 very happy with amount of time there and they made my appt convenient for me right afterwor and was in right away More

by STORER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Butch Chipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Bishop, Tara Farmer, Dan Kelley, Christian Norman
November 11, 2019

It was a very good first time experience Im a 16 year old and it was a very easy step process on getting my oil changed for the first time ever by myself ! i’d never done it before but everyo More

by melanieemunozzz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
Nov 13, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we are pleased to hear we could provide an excellent experience for you!

November 08, 2019

Good care Even a simple oil change is followed by a good overall report on the car. I feel more confident about the car being ready for winter when I discuss it More

by NANCYALIDIB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we are pleased to hear we could provide an excellent experience for you!

November 05, 2019

New tires I bought a used car with really low miles after driving it for a few weeks realized something was wrong w the tires . Todd the GM was very fair wit More

by lfillhart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Shayne Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Garverick
Nov 13, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we are pleased to hear we could provide an excellent experience for you!

November 05, 2019

Tire issues Brought my car in to be checked because orange tire light was staying on they checked the air in my tires there were no leaks. I came back that Thursd More

by BJL1025
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we greatly appreciate your review and support! Please give us a call if there is ever anything we can do to help!

November 05, 2019

First disappointing experience I went into the service shop for my 35k mile service on my 2017 Tundra plus I wanted my alignment checked and adjusted. They were not able to do the a More

by CSH_23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara Farmer
Nov 13, 2019 -

Byers Toyota responded

We are very sorry to hear we were unable to provide an excellent experience for you, and we can assure you that we hold ourselves to a much higher standard. With that said, if you're in the neighborhood, we ask that you please stop by for a courtesy car wash, and allow us to make sure that your vehicle is up to our, and your, standards.

November 04, 2019

Oil change Everyone is very friendly. They explain everything they've done and what and when I need to do and get me out as soon as possible.. More

by SHARONSATTERWHITE64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember
Nov 05, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we greatly appreciate your review and support! Please give us a call if there is ever anything we can do to help!

November 03, 2019

Pleasant and accomplished Gynnae is very knowledgeable, she was excellent explaining the recommended maintenance for my 2007 Corolla, she pointed out which would be the most im More

by EVAGHY
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we greatly appreciate your review and support! Please give us a call if there is ever anything we can do to help!

November 02, 2019

Totally suck Will never purchase anything from here again! They were so rude very disrespectful... I've never had good service from you. I always purchased from Ch More

by JONIHUNT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I have no idea I was too upset
Nov 05, 2019 -

Byers Toyota responded

Joni, We are sorry to hear about your experience, but the last time your showing in our system for purchasing a vehicle was back in 2016, now we'd love to help improve the process and we ask that you please contact us directly at jwarvel@Byersauto.com, we are here to help and want to clarify any confusion. We look forward to hearing from you soon.

November 01, 2019

Pleasant and Friendly Love the printouts given about my car and the items that need to be taken care of in the near future. That is always informative. More

by WILDER01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we greatly appreciate your review and support!

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