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Byers Toyota - Service Center

Delaware, OH

4.5
1,318 Reviews

1,318 Reviews of Byers Toyota - Service Center

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November 21, 2019

Great and timely service We are very appreciative of the same day service for dead battery. Very helpful service Dept. Friendly and professional service personnel. Always rec More

by RCSPALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Meier, Dan Kelley
Nov 22, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we greatly appreciate your review and support!

November 21, 2019

service. I ask to have my car washed,the tec.said yes,it did not get washed. the air vale caps were not replace after they put air in the tires. More

by hrsieg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Butch Chipps
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2019 -

Byers Toyota responded

We are sorry to hear we were unable to provide an excellent experience for you. Depending on the temperature, the wash machine may not be running, but we should have still provided a hand wash for you. As for the caps, we ask that you please give us call and we will gladly get your vehicle taken care of.

November 18, 2019

Oil change tire rotation Next service date is stating no service necessary until 16,363 miles more are on the car. I don't think this is correct unless the oil changes are now More

by PJL1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pam Bishop
Nov 19, 2019 -

Byers Toyota responded

That 16,463 is the next service mileage, when your vehicle hits a total of 16,463 miles or 1 year we recommend that you visit us for your next oil change. We ask that you please give us a call if there is anything we can do to help. We are here to make sure your experience is seamless.

November 15, 2019

Oil change an tire rotation Once they oil change and tire rotation was done they brought my vehicle out to me everything looked great I indicated to them that was not exactly tr More

by Pegroberts721
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Dan Kelley
Nov 19, 2019 -

Byers Toyota responded

We apologize for the experience, and miscommunication. We do indeed have a Chevy sister store located in Grove City, however, it is a different business location. With that said, our team is capable of working on all makes and models effectively. With that said, we will be using this a chance to improve and make sure a similar situation does not happen again.

November 14, 2019

Good service wasnt there long Had appt at 3:00 was out by 3:35 very happy with amount of time there and they made my appt convenient for me right afterwor and was in right away More

by STORER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Butch Chipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Bishop, Tara Farmer, Dan Kelley, Christian Norman
November 14, 2019

Tire rotation and when done every tire had low air pressure . It is a Toyota at a Toyota dealership and you get every tire at wrong pressure. It is clearly marked on drivers side door on a sticker 35 psi. All 4 More

by TSCHAAD1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
You can look it up
Nov 19, 2019 -

Byers Toyota responded

We apologize for the inconvenience and we can assure you that this is not a normal practice for us. We deeply apologize for the lackluster experience and we will make sure nothing like this will happen again. Please give us a call if you have any further questions or concerns.

November 11, 2019

It was a very good first time experience Im a 16 year old and it was a very easy step process on getting my oil changed for the first time ever by myself ! i’d never done it before but everyo More

by melanieemunozzz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
Nov 13, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we are pleased to hear we could provide an excellent experience for you!

November 08, 2019

Good care Even a simple oil change is followed by a good overall report on the car. I feel more confident about the car being ready for winter when I discuss it More

by NANCYALIDIB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we are pleased to hear we could provide an excellent experience for you!

November 05, 2019

New tires I bought a used car with really low miles after driving it for a few weeks realized something was wrong w the tires . Todd the GM was very fair wit More

by lfillhart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Shayne Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Garverick
Nov 13, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we are pleased to hear we could provide an excellent experience for you!

November 05, 2019

Tire issues Brought my car in to be checked because orange tire light was staying on they checked the air in my tires there were no leaks. I came back that Thursd More

by BJL1025
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we greatly appreciate your review and support! Please give us a call if there is ever anything we can do to help!

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