CDJR of Leesburg

Customer service was good . Prices way too high . Drove jeep off the lot and the battery was dead when i stopped in a store, then service engine light came on !! Couldn’t they a Prices way too high . Drove jeep off the lot and the battery was dead when i stopped in a store, then service engine light came on !! Couldn’t they at least tell me that before they let me leave . Wasn’t that way when I brought it in More

As always the service department respond to task on hand from the service manager, to Tiffany, Otto. Excelente understanding of customer care. from the service manager, to Tiffany, Otto. Excelente understanding of customer care. More

Service was exceptional. I’ll definitely be returning for oil changes as well as a set of new tires. I’ll definitely be returning for oil changes as well as a set of new tires. More

Outstanding dealership. Everyone I dealt with was very professional. Making this one of the easiest vehicle buying purchases in over 50 years of car shopping. Everyone I dealt with was very professional. Making this one of the easiest vehicle buying purchases in over 50 years of car shopping. More

Very happy with the service i received. Very professional and courteous at all times. Was a no issue visit. Thank you Very professional and courteous at all times. Was a no issue visit. Thank you More

Everything went very well. I can always count on Jose to get my concerns addressed and corrected. I can always count on Jose to get my concerns addressed and corrected. More

Very positive experience. Staff consistently wanting to provide good service. Always timely and dependable. Staff are courteous and friendly, and dealership provides comfortab Staff consistently wanting to provide good service. Always timely and dependable. Staff are courteous and friendly, and dealership provides comfortable waiting accommodations. More

Everything I wanted in a dealership and salespersons! No high pressure sale. We had the pleasure of working with Yamil Negron and Ms Megan. They answered all our questions and help us put our deal togeth No high pressure sale. We had the pleasure of working with Yamil Negron and Ms Megan. They answered all our questions and help us put our deal together. The overall atmosphere was like being at a family gathering. We love our car and feel like we also walked away with new friends. More

Failed to tell me there was a multiple oil change special for 2 for $220 & only offered me 1 oil change for $220. Only told me about multi change discount after I asked specifically. When I had coupon from for 2 for $220 & only offered me 1 oil change for $220. Only told me about multi change discount after I asked specifically. When I had coupon from dealership mailed directly to me for $44.95 synthetic oil change, neither he nor his service manager wanted to accept it until after I protested it. Then, after oil change, mechanic came up with $14,000 of “recommended” repairs on a 2020 Jeep SRT with only 44,000 miles on it. Never explained what was or wasn’t covered by Jeep’s powertrain warranty & never asked whether I had an extended warranty. I left after oil change & had warranty work performed by another dealership. I would not recommend this advisor, mechanic, service manager nor dealership! More

There 48 hour diagnostic period is unrealistic and causes customers undo stress. I brought my vehicle in on appointment at 7:30 am on Monday it was not looked at till Tuesday. Which means I spent 2 days with customers undo stress. I brought my vehicle in on appointment at 7:30 am on Monday it was not looked at till Tuesday. Which means I spent 2 days without my vehicle while it sat. This poor customer service. More