CDJR of Leesburg

Awesome friendly nice, they worked hard to get parts my vehicle needed.:) happy timely manner vehicle needed.:) happy timely manner More

The staff was very attentive, and professional and made me feel more than just a number. me feel more than just a number. More

The dealership is very nice. People also seem to be having a better work environment since the dealership came under new management and that makes for a better customer experienc People also seem to be having a better work environment since the dealership came under new management and that makes for a better customer experience More

The salesman was very nice and did all he could to remedy the situation that occurred. We made the deal, signed all the paperwork and, in the end, I was to receive a check. I was told that it would be 3 or the situation that occurred. We made the deal, signed all the paperwork and, in the end, I was to receive a check. I was told that it would be 3 or more days before I could come by and pick up the check. Well...over 2 weeks later and after many inquiries, I finally received the check only because the salesman took it upon himself to directly talk to his managers and the finance department before he himself drove the check out to my home. Plus, they needed me to bring the car back the next day after purchase to do some more work on it. They said they would provide a loaner car for the day. When I arrived and handed them the keys, they said it would be a while before they could get me home. I told them about the loaner promise and they said "oh, I will get that for you. A few minutes later, a person came up to me asking if I was needing a rental. I told them that I was informed that it would be a loaner and this person proceeded to say "I was told I had to pull one of my trucks out of service for a rental". I said a rental? They then told me that I was going to have to rent a car and I would be charged a deposit, but the money would be returned afterwards. I declined this offer and told them I would just get a ride back home from the shuttle service they offer. Almost an HOUR later, there was still not a ride available and my salesman took it upon himself to give me a ride home. Terrible attention to customer satisfaction and accommodations from the service department, plus over 2 weeks to get the payment for my vehicle. Looking at this situation, I don't know how much worse the situation would have gotten if it wasn't for the salesman. I have purchased now 2 cars from them and I have paid for close to 15k through the service department for repairs to multiple cars and upgrades to a Jeep Wrangler. Even after all that, they can't seem to at the very least, treat me with some respect and professionalism. I will not be coming back to this dealership ever again unless it is a service needed for the current car I have under any warranties or the "advantage" package. After those are "expired", I will never see their front door ever again and I will make sure to inform everyone I know and utilize social media to spread the word as well. More

I was in and out in a little over an hour. Very pleasant experience overall. Very pleasant experience overall. More

Very bad experience had me drive 2hrs base on a promise deal got there it’s was a completely different story,tried to call the internet manager to express my displeasure about the situation he didn’t even deal got there it’s was a completely different story,tried to call the internet manager to express my displeasure about the situation he didn’t even took my call or even have the courtesy of calling me back,will never go back to this dealership. More

A+ a pleasure to do business at CDJR the crew treats you like part of their family like part of their family More

Jose always makes a work of excellence with us that’s the main reason we always come back main reason we always come back More

Very professional. Vehicle ready when they say it will be. Gives you a nice car wash as well. Vehicle ready when they say it will be. Gives you a nice car wash as well. More

Great experience and service. The service writer did an excellent job. Service was quick as i waited. The service writer did an excellent job. Service was quick as i waited. More