CDJR of Leesburg

We’ve purchased many vehicles from Bill Bryan and NEVER got the service they gave us. Highly recommend your dealership And our salesperson as well. got the service they gave us. Highly recommend your dealership And our salesperson as well. More

My issue was not addressed. I am sure they are fine for preventive stuff but don’t want to repair old stuff. Old like 2020. I am sure they are fine for preventive stuff but don’t want to repair old stuff. Old like 2020. More

My SUV was diagnosed needing some major repairs. Every owners nightmare. I was BLESSED to have Justin Reed work with warranty company to expedite approval and get me back on the road in no time. Jus Every owners nightmare. I was BLESSED to have Justin Reed work with warranty company to expedite approval and get me back on the road in no time. Justin’s professionalism and calming demeanor brought me such peace in the middle of one of life’s “tests”. His communication throughout the process was impeccable. I am forever grateful to Justin and the CDJR staff. Thank you for delivering Quality in a world where, unfortunately, quantity is what is really cared about. More

They are always courteous and very understanding very thorough and they always make sure they are very careful with my vehicles thorough and they always make sure they are very careful with my vehicles More

Trustworthy, quality work, frienly They are focused on customer service, also nice customer lounge They care! customer service, also nice customer lounge They care! More

Great service, work done on time, friendly Service done at scheduled time, awesome customer lounge at scheduled time, awesome customer lounge More

I arrived early they took me in immediately. I didn't have to wait too long and I was comfortable in the dealership I didn't have to wait too long and I was comfortable in the dealership More

Poor communication, poor diagnosis, massively, lengthy Service work, not much regard for our time our constant time going back, they don't test the cars out prior to giving them back to the customer so th Service work, not much regard for our time our constant time going back, they don't test the cars out prior to giving them back to the customer so these things can be avoided, it's almost impossible to get anyone on the phone, I believe the initial diagnosis was very inaccurate and a complete motor should've been put in, during one pick up there were loose bolts, and we almost lost the entire steering ( extremely dangerous ) and we had to have it towed back to the dealer using AAA account, I've left messages with the general manager and received no phone calls back, I am constantly told that people are going to be calling me back and they never do. I asked for all the invoices on Saturday. I spoke with Shannon and she did not email even though she promised she was going to email me and call me back that never happened either. It has been one thing after the other we have given them so many chances to redeem themselves yet continue to get very poor service. Oh, and when we picked it up when it was there for like 40 days, it was filthy inside and they used all our gas. They didn't clean it. They didn't fill up the tank. I filled up the tank they said they were gonna reimburse me the $50 that I paid, but that never happened either. More

Blake did an exceptional job getting my truck in, diagnosed and fixed the same afternoon I stopped in. diagnosed and fixed the same afternoon I stopped in. More