CDJR of Leesburg

Keith Conklin who has only been at the dealership for 1. 5 months took great care of Jake the Jeep and me. He stayed in touch throughout the service process and made sure I had a round trip ride to and from 5 months took great care of Jake the Jeep and me. He stayed in touch throughout the service process and made sure I had a round trip ride to and from my dentist while the Jeep was being worked on. He continues to follow up with me regarding some warranty options. I think he should get a raise! More

Tried to way over sell service that was not even needed. Very disappointing and I will not return Very disappointing and I will not return More

I have dealt with tyler at CDJR of Leeseburg for all of my transactions. I purchased my Jeep Wrangler Rubicon from him in October 2025. I love that vehicle. He did an awesome job with the sales and the del my transactions. I purchased my Jeep Wrangler Rubicon from him in October 2025. I love that vehicle. He did an awesome job with the sales and the delivery. I had no problems with it then about six months later which is April 2026. Some circumstances changed in my family and I needed to get rid of my Rubicon for a lesser priced vehicle to save money and tyler along with the managers worked very hard all day Saturday, April 18 to help me do that and by 7 o’clock that night I was out out of my expensive Rubicon with a high loan and into a 2019 Jeep grand Cherokee with only 39,000 miles on it with a much more affordable note that I can easily pay off by next year and not be strapped with my family situation. I live in Ocala I would not deal with an ocala dealer. I did not like the dealer in Ocala. I highly recommend anyone who’s looking for a Chrysler Dodge Jeep or ram to go down to Fruitland Park to Chrysler Dodge Jeep ram of Leeseburg. More

Excellent Excellent made me feel good about the job comfortable understanding taking care of me reasonably priced comfortable understanding taking care of me reasonably priced More

Very nice very accommodating updating information working with me very happy with the performance I refer my friends to your dealer with me very happy with the performance I refer my friends to your dealer More

My service advisor, Carlos Mendoza, was outstanding! He kept me updated on my vehicle status! He kept me updated on my vehicle status! More

Great response to my questions and problems! Thanks for solving the issue with my truck! Thanks for solving the issue with my truck! More

After waiting a reasonable amount of time for parts to arrive, I scheduled my Jeep for some warranty repairs which was estimated to take 3 to 4 hours. Since my wife and I have only the one vehicle, we rea arrive, I scheduled my Jeep for some warranty repairs which was estimated to take 3 to 4 hours. Since my wife and I have only the one vehicle, we rearranged our schedules and appointments to be without our vehicle for that one day. I arrived at the Service Department at 9:00am and was told my vehicle would be ready sometime in the afternoon. At 2:00 I call for an update on the status of my vehicle and was told I would receive a call back in about an hour. When that call never came, I called back at 5:00 and asked if my vehicle was ready for pickup yet. I was then informed that the technicians had not even LOOKED at my vehicle that day, and they would have to keep it overnight and "try" again the next day. "TRY AGAIN"? I had made arrangements to be without my vehicle for that SPECIFIC day, and because I needed my vehicle for appointments the next day, I picked up my unrepaired Jeep and drove home wondering why your Service Department bothers to make appointments. Is it CDJR's philosophy to overbook service appointments and then "get to them when we can"? Because that's what it appears you're doing. Why make service appointments if you are not going to honor them? Such a failure to provide a warranty repair within a promised timeline reflects either a callous indifference to a customer's needs or gross incompetence. Either way, it has left me with the impression that your sales team works extremely hard to SELL vehicles, but your Service Department does not make an equal effort to REPAIR vehicles. I have owned new Grand Cherokees exclusively since 1984. Fantastic SUV. So it truly pains me that my next vehicle will be a Mercedes SUV, only because I know a Mercedes service department treats customers better than this. More

Cory was a great salesman. He was very personable, knowledgeable, helpful, and really felt like he was there to give us a good experience and not just sell us a car. He was very personable, knowledgeable, helpful, and really felt like he was there to give us a good experience and not just sell us a car. More

Nick was all about great service while the sale was happening, but once I paid cash for my new 2026 Ram 3500, that service vanished. Now I’m on day 3 going into day 4 without my truck, and Nick can’ happening, but once I paid cash for my new 2026 Ram 3500, that service vanished. Now I’m on day 3 going into day 4 without my truck, and Nick can’t even be bothered to return a phone call. For a sales lead, that says a lot. Apparently, customer service only matters until the money clears. Buyer beware. More