Medi Jabin

First of all I want to say my service advisor. Justin , is the BEST! asked many questions regarding my service and just overall concern for my vehicle The tech that worked on my car was also over Justin , is the BEST! asked many questions regarding my service and just overall concern for my vehicle The tech that worked on my car was also over the top thorough as well . I have another dodge dealer within minutes of my home however WE choose to drive extra mileage to come to Leesburg and not to mention their awesome sales TEAM and I mean they are a team! Can't say enough good things about this dealership.I recommend them as much as I can. More

by bacala28 Verified Customer Verified Customer

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I had a great experience they were fast and friendly paid attention to my wants and needs. attention to my wants and needs. More

by alyssawarkocz34 Verified Customer Verified Customer

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Over the years, I have purchased 4 Jeeps through the dealership. Each one an upgrade. I continue coming back to the dealership and working with Robert as his customer service is fabulous, and I am tre dealership. Each one an upgrade. I continue coming back to the dealership and working with Robert as his customer service is fabulous, and I am treated with the utmost kindness and respect. I would not consider purchasing another Jeep from anyone else but Robert. More

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Five stars all the way for the Leesburg team! The salesperson Christ was incredibly helpful and took the time to answer all my questions about the truck. The business manager MJ was equally aweso The salesperson Christ was incredibly helpful and took the time to answer all my questions about the truck. The business manager MJ was equally awesome, making the financing and paperwork clear and easy to navigate. Exceptional communication and care from start to finish. I will definitely be recommending them to family and friends! More

by INFO@SAVORLB.COM Verified Customer Verified Customer

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Good service. . completed transfer of all parts from old vehicle to new one as asked . completed transfer of all parts from old vehicle to new one as asked More

by MSCHULTZ1626 Verified Customer Verified Customer

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Our experience with CDJR of Leesburg started with pressure to buy something we didn't need. Sales rep Chris Clark told us the Premium Protect Plus plan was required on all their vehicles — it wasn't, pressure to buy something we didn't need. Sales rep Chris Clark told us the Premium Protect Plus plan was required on all their vehicles — it wasn't, and we later confirmed in writing, from the plan's own claims supervisor, that it wouldn't have been valid on our car anyway due to an aftermarket wrap. There was also an inconsistency in the vehicle's disclosed history that we caught before signing — only because we ran our own independent history check rather than relying on what we were handed. My advice to any buyer here: pull your own vehicle history report from more than one source before you sign anything. The issue ultimately got resolved to our satisfaction, and we credit the dealership for that. The deal nearly fell apart when finance rep Justin Prather told us it was being cancelled. Justin was removed, and finance manager MJ stepped in — getting the corrected paperwork finalized wasn't the smoothest process, but he got it done. GM James Cavialto ("JC") worked through the substantive fixes, correcting the pricing and removing the invalid protection plan, to get us to terms we could accept. After delivery, the drive home to Pennsylvania was rough: a tire with a slow leak needed repeated air top-offs for hours, and the car threw a rare oil pump warning that escalated overnight from "OK to drive" to "power reduced." The tire went flat overnight, then blew out and cracked the wheel on our way to get it checked. CDJR covered the tow and the full wheel/tire replacement, north of $2,300, which we appreciated. The car arrived without a charger, and the gift cards we received ended up covering an unplanned hotel stay rather than being a bonus. We later tried to enroll the wheels in Tesla's protection plan but were declined because the tires measured under the 75% tread threshold. We asked pre-owned manager Tim if the dealership could help with that cost given everything; he declined, saying the store had already gone above and beyond. Bottom line: high-pressure tactics and misinformation early, a GM who genuinely fixed the real problems once escalated, and a rough tail end. Do your own history research before you buy. More

by dgrate321 Verified Customer Verified Customer

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we have a local dodge dealer which is very close to our home however your dealership are the best we have ever dealt with and it is worth the extra drive home however your dealership are the best we have ever dealt with and it is worth the extra drive More

by bacala28 Verified Customer Verified Customer

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Professional, knowledgeable and helpful. Would buy another vehicle from him. Very responsive. Did not waste my time. Would buy another vehicle from him. Very responsive. Did not waste my time. More

by mcoffey2 Verified Customer Verified Customer

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Carlos is the absolute Greatest Service Advisor! I love ❤️ this guy! And David the Service Manager Ultimately The Absolute Best and Professional Leader I have ever Known. I love ❤️ this guy! And David the Service Manager Ultimately The Absolute Best and Professional Leader I have ever Known. More

by GRANT Verified Customer Verified Customer

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Friendly customer service helped me get in the truck I wanted even if the payment was about 200$ more then I wanted they still helped me wanted even if the payment was about 200$ more then I wanted they still helped me More

by jpc36900 Verified Customer Verified Customer

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