Chris Clark

I had one of the worst dealership experiences I’ve ever dealt with at a Dodge/Jeep/Ram dealer in Leesburg. When I traded in my vehicle, I was clearly told the payoff would be handled within 10 days. Tha dealt with at a Dodge/Jeep/Ram dealer in Leesburg. When I traded in my vehicle, I was clearly told the payoff would be handled within 10 days. That didn’t happen. It’s now been well over that timeframe, and the loan is STILL not paid off. In the meantime, I’ve been stuck dealing with late fees and constant harassing calls from the lender on my previous vehicle — something that should have never been my problem after the trade-in was completed. I upheld my end of the deal immediately, but the dealership has completely dropped the ball on theirs. Trying to get answers has been a joke. I’ve been given the runaround, vague responses, and zero accountability. No urgency, no communication, no resolution — just excuses while my credit and peace of mind take the hit. This is not just bad customer service — it’s irresponsible business practice. When a dealership promises to pay off a trade-in, that’s not optional or “when we get around to it.” It directly affects someone’s financial standing. If you’re considering doing business here, think twice. Make sure EVERYTHING is in writing, follow up constantly, and don’t assume they’ll handle anything in a timely or professional manner. I regret trusting them with this transaction, and I wouldn’t recommend this dealership to anyone. More

by cssoler71 Verified Customer Verified Customer

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Darrin is great- everything perfect - model salesperson! He made sure our experience was perfect! We loved our experience and out next car or truck will be from Darrin He made sure our experience was perfect! We loved our experience and out next car or truck will be from Darrin More

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The salesperson was very helpful and the entire car buying experience was smooth and efficient. Better than most other dealers I have delt with. buying experience was smooth and efficient. Better than most other dealers I have delt with. More

by granitesquare1 Verified Customer Verified Customer

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Very professional and listened to our concerns. Will for sure refer friends to this dealership. Will for sure refer friends to this dealership. More

by stone524 Verified Customer Verified Customer

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I was surprised how much they improved from the last dealership that was there. and the service was great. dealership that was there. and the service was great. More

by patterson486 Verified Customer Verified Customer

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Chris Clark was AWESOME! Was a huge help the whole way from the first phone call to our delivery. Make sure to ask for Clark if you visit or call! Was a huge help the whole way from the first phone call to our delivery. Make sure to ask for Clark if you visit or call! More

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Chris Clark was my salesman. He was wonderful and very helpful.. thank you so much! He was wonderful and very helpful.. thank you so much! More

by jrzygirl77 Verified Customer Verified Customer

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Thank you for the continued effort to get us the best deal on a new Jeep. Chris was very friendly and well versed on the vehicles and options. deal on a new Jeep. Chris was very friendly and well versed on the vehicles and options. More

by rn-cloko Verified Customer Verified Customer

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The experience was awful. They did a bait and switch. There was an salesman the interfered in our transaction (implied he was a manager) got loud and used profane and derogat They did a bait and switch. There was an salesman the interfered in our transaction (implied he was a manager) got loud and used profane and derogatory language. When the truck was picked up the next day it was not washed or detailed. There was no one around to great the person I had picking up the truck. He even went inside and no one. The keys were left in the truck. The list of items noted as being replaced on the dealer maintenance was an out right lie. Buyer Beware More

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I was told my vehicle would be delivered to my driveway 24 hours after purchase. It was delivered 50 hours after purchase and had damage. Sales person wanted to drop the keys and take off. I called and spo 24 hours after purchase. It was delivered 50 hours after purchase and had damage. Sales person wanted to drop the keys and take off. I called and spoke to the Sales manager. Hopefully they will do the right thing and provide customer satisfaction. More

by jdrivenburg Verified Customer Verified Customer

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