CDJR of Leesburg

Scheduled ceramic treatment for the finish on my 2024 Pacifica. Made arrangements to drop off vehicle the night before to expedite the completion of the preparation for the application process. Was abl Pacifica. Made arrangements to drop off vehicle the night before to expedite the completion of the preparation for the application process. Was able to receive a loaner vehicle to return home and pick up my vehicle the following day. Excellent timing to minimize time without my vehicle and the ability to await the completion of the process in the comforts of my home. More

Always attentive waiting area is clean but a little worn down the seats are torn. They need to fix those. soda fountain was out of order and there was no one there to tell us that we could get water from on down the seats are torn. They need to fix those. soda fountain was out of order and there was no one there to tell us that we could get water from one of the other refrigerators didn’t care for that bottled water should always be available and we should be told where to get it More

Regular Service was performed promptly and professionally. Katie is my choice for a service writer and has been for some years. She kept me updated on the progress of my service and let me kno professionally. Katie is my choice for a service writer and has been for some years. She kept me updated on the progress of my service and let me know that I needed new filters, which I approved. More

Kobe followed up and did a good job. Inspection results were confusing at best. I didn't see results only recommendations for additional service which seemed expensive. Inspection results were confusing at best. I didn't see results only recommendations for additional service which seemed expensive. More

I couldn’t get in contact with Kobe. I texted, called, and even called the front desk. He is a nice person but obviously distracted with something else. I texted, called, and even called the front desk. He is a nice person but obviously distracted with something else. More

Needed something else needed to be checked during our oil change. The service guy said it would be at least 24-48 hours of our car in the garage before they could check it out. Something about not having a t change. The service guy said it would be at least 24-48 hours of our car in the garage before they could check it out. Something about not having a technician to check the problem. No car to provide us while we wait. We only have 1car. When my husband complained they put on the sheet he became irate. This is the first time we have had any trouble with the dealer. We purchased our car from Bill Bryan and we figured since this company bought the business they would have to honor the warranties we have. Purchased extra warranties with the purchase of the car. More

Very friendly salesman. Very accommodating and very interactive. Everyone was friendly and treated me well. Very accommodating and very interactive. Everyone was friendly and treated me well. More

It was a great experience and everyone was very friendly , they got us the Pacifica we wanted , I recommend them highly ! Anthony B. Was very helpful and worked to get the deal finalized! , they got us the Pacifica we wanted , I recommend them highly ! Anthony B. Was very helpful and worked to get the deal finalized! More

Yes, was met promptly upon arrival and vehicle was taken for service and returned timely. for service and returned timely. More

Patricia was amazing. Would recommend going through her to complete your deal. Thank you so much Would recommend going through her to complete your deal. Thank you so much More