CDJR of Leesburg

Matthew was my service advisor and was helpful and friendly. I liked how the inspection was recorded and sent to me for review. This showed I needed a couple filters. I liked getting a free car wa friendly. I liked how the inspection was recorded and sent to me for review. This showed I needed a couple filters. I liked getting a free car wash and the refreshment in the waiting room. More

I was in and out in a little over an hour. Very pleasant experience overall. Very pleasant experience overall. More

I had a flat tire and they took me in almost immediately .Found a nail and patched the inside of my tire. My service advisor was great and the service was equally as great. .Found a nail and patched the inside of my tire. My service advisor was great and the service was equally as great. More

I was there for an oil change at noon per my appointment. It took 2 hours to complete the oil change. If the oil change was not part of the service plan I purchased I would take my car to another provider. It took 2 hours to complete the oil change. If the oil change was not part of the service plan I purchased I would take my car to another provider. More

Kobe , my service advisor, was very professional and courteous and thoroughly explained options associated with required maintenance. courteous and thoroughly explained options associated with required maintenance. More

Corey was personable and understood what I was looking for. No pressure. No hassle. Excellent Sales Advisor. for. No pressure. No hassle. Excellent Sales Advisor. More

All I had was an oil and filter change but everything came out perfectly including the free car wash. came out perfectly including the free car wash. More

Service was performed quickly and as requested. Facility was customer friendly and comfortable for waiting. Facility was customer friendly and comfortable for waiting. More

When you a schedule the appt for Saturday at 8:00am instead of waiting 1 or two hours and drop it off Friday afternoon shouldn’t it still be started at 8 or 9am maybe 10 but when you call and are told instead of waiting 1 or two hours and drop it off Friday afternoon shouldn’t it still be started at 8 or 9am maybe 10 but when you call and are told at 1:00 we just started the drain of oil in engine and I had to wait an hour still why help them they still do what they want when they want I just don’t understand why I had to call at one to find out so my opinion is they waited for my call then pushed to get done so they could help people waiting I stated of me It’s like going into fast food and all the drive ups go first but you took the time to go in Oh well live and learn as they say at the dealership I bet more people coming down so our numbers are in there favor Just an opinion More

A year ago I purchased this vehicle and have consistently had issues with the coolant reservoir/hose. Recently, I had a case open waiting for a part for a few months, but this last time I came in, I spoke wi had issues with the coolant reservoir/hose. Recently, I had a case open waiting for a part for a few months, but this last time I came in, I spoke with Matthew and he helped me with every issue the vehicle had. He was quick and efficient. I appreciate that he listened to my concerns and made sure everything went smoothly. He definitely went above and beyond with his services. Thank you! More