CDJR of Leesburg

Carlos was friendly & efficient. . we were only in for regular servicing. We like this dealership & service department.. Its nice seeing the same employees every time we go in. Every . we were only in for regular servicing. We like this dealership & service department.. Its nice seeing the same employees every time we go in. Everybody friendly & helpful. More

Very helpful answering all my questions. Excellent experience It’s stupid to make me keep going Excellent experience It’s stupid to make me keep going More

Ryan was an awesome Service Advisor, Great Job keep up the great service, customer for life!!! the great service, customer for life!!! More

Always a Pleasure to have work done here. Will be back for future work on my vehicle. Will be back for future work on my vehicle. More

Otto was very cordial and attentive. the Oil change only took a little over an hour and that was in the mid afternnoon the Oil change only took a little over an hour and that was in the mid afternnoon More

Nick was very helpful getting paperwork ready ahead of time, since I had been very sick. time, since I had been very sick. More

Great Service Department! They did the work fast and kept me informed every step of the way. They did the work fast and kept me informed every step of the way. More

Did an amazing job. Did all the work needed and in a timely manner. Even gave me a loaner vehicle so I did miss work the next day . Did all the work needed and in a timely manner. Even gave me a loaner vehicle so I did miss work the next day . More

Worst experience ever! Still having serious problems with my vehicle’s tag due to rushed careless mistakes 1. Sales person entered birthday incorrectly and caused an init Still having serious problems with my vehicle’s tag due to rushed careless mistakes 1. Sales person entered birthday incorrectly and caused an initial delay in being able to authenticate my account with the lender. 2. Tag and registration do not match! I was recently informed of this by law enforcement. I also do Uber full time right now. This has caused serious issues as my tag must MATCH what is on the registration. It does not, it is off by one letter and one number. I have been stopped by law-enforcement twice now. And I was told this will continue to happen until this is corrected. 3. Upon learning of this, I immediately contacted the dealership, I was told that I would be overnighted a tag and registration, which was actually going to take 4 days. I was told my tag would arrive by last Wednesday. It is now the following Monday, it NEVER arrived! 3. This mistake will be very costly for me! My account with Uber will need to be paused so that a LEGAL tag (AND MATCHING REGISTRATION) can be submitted and verified. This can take up to a week and likely will cost me 1k in lost revenue! I make sure to inform every passenger, that compliments me on my vehicle, of how absolutely awful and problematic my experience with this dealership has been. Thus far that’s about 50 people a day, I hope the double that Number by the end of the month! This issue needs to be dealt with immediately! Actually, at this point, it just needs to be dealt with because immediately has passed! These issues could have been prevented by someone just doing acceptable work and paying attention! More

good experience; wait wasn't too long, got appointment quickly and they pointed out needed items for next service. quickly and they pointed out needed items for next service. More