CDJR of Leesburg

Service was decent but communication could have been better evertime i called i could not talk to my advisor i was told they would send them an email to get back to me better evertime i called i could not talk to my advisor i was told they would send them an email to get back to me More

I feel that having to do a survey is an inconvenience to me. If there was anything wrong with the service I would tell them that at the time of the service. I don't like the fact that you are made to feel o me. If there was anything wrong with the service I would tell them that at the time of the service. I don't like the fact that you are made to feel obligated to do it because "they are graded on them" More

Service was done in a timely manner and well informed on other issues related to my vehicle. other issues related to my vehicle. More

The service department takes too long to acknowledge new costumers because they are too busy chatting away with other employees. Also, when we ask to give a call back when there’s a rental available, they d costumers because they are too busy chatting away with other employees. Also, when we ask to give a call back when there’s a rental available, they didn’t bother calling back after a couple of days to ensure the customer that they didn’t forget them. It’s all highly inconvenient and the department is lacking common sense and etiquette. More

This dealership under new ownership has some slight changes. Same great staff, but service times are longer and the wait lobby is less inviting. They also changed the courtesy shuttle service to Uber changes. Same great staff, but service times are longer and the wait lobby is less inviting. They also changed the courtesy shuttle service to Uber so you dont always know the quality of the ride you will receive. Overall, still appreciate the service over other places I have been. More

I thought they had the car too long and the work that I want it done was very expensive and they did check the whole car out and of course there was so many things that needed to be done. According to them want it done was very expensive and they did check the whole car out and of course there was so many things that needed to be done. According to them was way too expensive. I did not have my vehicle serviced there, I went somewhere else and fix the original part for $1000 cheaper More

The person we worked with was very nice and helpful. Our engine light came on and we took it in for service without appt and we got it fixed that day. They brought us home then came back to get us lat Our engine light came on and we took it in for service without appt and we got it fixed that day. They brought us home then came back to get us later in the day when repaired. Appreciated the good service. Thanks to the service representatives who was so nice and hrlpful More

I thought that I had submitted the response twice. Once for the service on my truck just before we traded it in and purchase of the new truck. But I will do it again. Service was great, especially Once for the service on my truck just before we traded it in and purchase of the new truck. But I will do it again. Service was great, especially like the technicians video feedback. Getting the feedback directly from the person doing the work. Now for the purchase of the new Ram Big Horn. Very pleased with the collaboration of the Sales staff. Between Jay and Charles we had an excellent experience. We received over and above attention. They worked really hard to get this sale. They made a Great Sales team. More

Nicholas Harz was our salesman. He did an awesome job from the test drive to the final purchase!! He did an awesome job from the test drive to the final purchase!! More

everything went as promised. timely way. always made sure that I was in the loop. timely way. always made sure that I was in the loop. More