CDJR of Leesburg

Hello katie march was great she was nice and nice to my dog everyone there is nice i give kaite march A++++++++ she was great dog everyone there is nice i give kaite march A++++++++ she was great More

Customer oriented Informative Friendly Efficient Makes it easy to do business with CDJR Rjcd drcd Makes it easy to do business with CDJR Rjcd drcd More

John Frolio and Charles were phenomenal in helping me trade my Jeep and get into a new Ram 1500. They never stopped going to bat for me and made sure I was happy with the deal. I would highly recommend C trade my Jeep and get into a new Ram 1500. They never stopped going to bat for me and made sure I was happy with the deal. I would highly recommend CDJR of Leesburg to anyone in the market for a new or used vehicle. More

Good communication and friendly service. Service advisor was wonderful. The video on the service itself was great. Service advisor was wonderful. The video on the service itself was great. More

this dealership treats its customers with respect and fairness. I especially like the video of the technicians working on my car fairness. I especially like the video of the technicians working on my car More

Poor communication from the service advisor. Truck sat out for over 15 minutes and had to go find him. He was a bit rude after I said I didn’t want cabin filter changed. Also told that I have no Truck sat out for over 15 minutes and had to go find him. He was a bit rude after I said I didn’t want cabin filter changed. Also told that I have no more oil changes. I have a four year service plan and will take that up with management before next service. At this point would not recommend your dealership and if service agreement is not honored I will go elsewhere for scheduled maintenance. More

My car keys were lost by the staff. My tool box with tools, Aku drill, drill bits, voltmeter etc. were stolen from the car. My tool box with tools, Aku drill, drill bits, voltmeter etc. were stolen from the car. More

The new ownership no longer accepts Mopar MVP coupons. I received a coupon from the dealer for a $69.95 full synthetic oil change. My service advisor said the cost was $100 for full synthetic but he would I received a coupon from the dealer for a $69.95 full synthetic oil change. My service advisor said the cost was $100 for full synthetic but he would adjust the price to honor the coupon. The problems started when it was time to pay and the final cost was $89. After a little back and forth the price was adjusted to $79 with taxes and shop fees. I was told by my advisor that he had 20 years experience in the automotive field, but it didn't show with his math skills. Later that day I called to speak to the service manager to let him know about my experience. He told me the advisor was new and probably should have reached out for help. So then we spoke about the tire promotion they are running - buy 3 tires, get the 4th complimentary. In this case I was told complimentary was in the form of a maximum $150 credit for the 4th tire which is not the definition of complimentary. Well, I'm in need of tires but it seems like the dealer is no longer an option because of the conflicting response to complimentary. I am not impressed with the new ownership, nor the responses so I guess I'll be sourcing tires and a wheel alignment elsewhere. More

Maglio was FANTASTIC! We got the car that is classic and I’m our price range. We got the car that is classic and I’m our price range. More

Glad to see new ownership has kept the same great service that we received with bill bryan that we received with bill bryan More