CDJR of Leesburg

Ashly put in an extra effort to meet my request. He was very helpful. Great to work with! Nick in service was also very helpful. In addition to doing the install of the equipment I order, he briefed He was very helpful. Great to work with! Nick in service was also very helpful. In addition to doing the install of the equipment I order, he briefed me on how it operates. He had answers to all of my questions. They were both very professional. More

Carlos did a great job of getting my gladiator back on the road and also getting me a rental car while in the shop. the road and also getting me a rental car while in the shop. More

The process for an oil change was expertly handle by Service Representative Carlos Mendoza! Plus the overall checking of the car! Service Representative Carlos Mendoza! Plus the overall checking of the car! More

The staff in the service department is awesome! I always have a good experience when I bring my Jeep in. Wouldn't go anywhere else! I always have a good experience when I bring my Jeep in. Wouldn't go anywhere else! More

Very friendly and helpful staff. JoLynn is great. Second time buying from her. Thank you. JoLynn is great. Second time buying from her. Thank you. More

Although it took 7 visits to fix our front end, back end and brakes everybody was good. Mike Liss, our service rep was great. He managed the communications to the service department. So far, since we picked and brakes everybody was good. Mike Liss, our service rep was great. He managed the communications to the service department. So far, since we picked up the Cherokee all has been good. More

Everyone was helpful and I felt like I was dealt with in a very professional manner a very professional manner More

$655. 49 is insane for a oil change and two fuel filters, the last time I had it done it was $350.00 49 is insane for a oil change and two fuel filters, the last time I had it done it was $350.00 More

Had issue with AC compressor on my jeep. I was given a loaner vehicle pending the completion of the repair. Repair took approximately a week to complete. Repair was completed and AC back blo I was given a loaner vehicle pending the completion of the repair. Repair took approximately a week to complete. Repair was completed and AC back blowing cold. Service advisir, Blaine kept me informed throughout the process and was very helpful!!! More

ABSOLUTELY HORRENDOUS NEVER had a problem with dealership when it was Bill Bryant been with them since 2014 BUT will never go back, went in for a simple oil change next day the alternator went out this was o when it was Bill Bryant been with them since 2014 BUT will never go back, went in for a simple oil change next day the alternator went out this was on a Monday said they would have the factory part the next day it would be ready on Tuesday or I could have a part that afternoon I said go ahead and I would get the van that afternoon when I got home I called them back and said I would wait for the factory part but they said the part was already installed so Told them OK and I would pick it up that afternoon. Get a call that afternoon that the alternator had damaged the computer so needed that fixed for another $ 1300 Texted them and asked if the van would be ready Wednesday as I needed it to transport Wheelchair patient to doc appt NO reply called Wednesday spoke to someone else in service said van paperwork was signed off but give them a couple of hours to finish Van was not ready until Friday afternoon with no one returning texts to tell what was taking so long. Very upset when went to pick up van told them I had spoken to a mechanic and he had said they had probably damaged the alternator when installing which had led to the computer problem which they denied BUT they said I had a factory part installed which seemed strange as they had an alternator installed Monday at noon but supposedly they couldn't get the factory part until Tuesday Also while I was there a mechanic came and spoke to someone saying that while trying to remove a couple of bolts that they had damaged the frame (I wonder who had to pay for that frame) So my oil change ended up costing me close to $3000 will never go back there. They did discount my bill but not to my satisfaction I felt that that there was some error made and I should have been compensated MORE More