CDJR of Leesburg

Everything went very well. I can always count on Jose to get my concerns addressed and corrected. I can always count on Jose to get my concerns addressed and corrected. More

There 48 hour diagnostic period is unrealistic and causes customers undo stress. I brought my vehicle in on appointment at 7:30 am on Monday it was not looked at till Tuesday. Which means I spent 2 days with customers undo stress. I brought my vehicle in on appointment at 7:30 am on Monday it was not looked at till Tuesday. Which means I spent 2 days without my vehicle while it sat. This poor customer service. More

Ashley was very knowledgeable, friendly competent and very kind. She helped me to get in and out fast. very kind. She helped me to get in and out fast. More

Very positive experience. Staff consistently wanting to provide good service. Always timely and dependable. Staff are courteous and friendly, and dealership provides comfortab Staff consistently wanting to provide good service. Always timely and dependable. Staff are courteous and friendly, and dealership provides comfortable waiting accommodations. More

Everything was OK i like it, very friendly people and the place was clean, personal atención was very nice place was clean, personal atención was very nice More

I appreciate service agent making recommendations on the service needs of my car based on my mileage. It causes me to think they are using their expertise to help me keep up my Chrysler Pacifica. service needs of my car based on my mileage. It causes me to think they are using their expertise to help me keep up my Chrysler Pacifica. More

Failed to tell me there was a multiple oil change special for 2 for $220 & only offered me 1 oil change for $220. Only told me about multi change discount after I asked specifically. When I had coupon from for 2 for $220 & only offered me 1 oil change for $220. Only told me about multi change discount after I asked specifically. When I had coupon from dealership mailed directly to me for $44.95 synthetic oil change, neither he nor his service manager wanted to accept it until after I protested it. Then, after oil change, mechanic came up with $14,000 of “recommended” repairs on a 2020 Jeep SRT with only 44,000 miles on it. Never explained what was or wasn’t covered by Jeep’s powertrain warranty & never asked whether I had an extended warranty. I left after oil change & had warranty work performed by another dealership. I would not recommend this advisor, mechanic, service manager nor dealership! More

Everything I wanted in a dealership and salespersons! No high pressure sale. We had the pleasure of working with Yamil Negron and Ms Megan. They answered all our questions and help us put our deal togeth No high pressure sale. We had the pleasure of working with Yamil Negron and Ms Megan. They answered all our questions and help us put our deal together. The overall atmosphere was like being at a family gathering. We love our car and feel like we also walked away with new friends. More

Service was good. Ryan kept us informed about status. Only issue was we did not receive text from warranty company as Ryan had anticipated. Ryan kept us informed about status. Only issue was we did not receive text from warranty company as Ryan had anticipated. More

Amazing service! Everyone is always so helpful, professional and kind! I recommend this dealership to anyone I know that is in need of a vehicle! Everyone is always so helpful, professional and kind! I recommend this dealership to anyone I know that is in need of a vehicle! More