CDJR of Leesburg - Service Center

Thank you so very much to the staff for the top-notch service. It is very much appreciated. service. It is very much appreciated. More

Making the appointment with CDJR of Leesburg was easy. The dealership kept my appointment time. The service advisor was knowledgeable of my concern and professionally handled the issue. My vehicle was The dealership kept my appointment time. The service advisor was knowledgeable of my concern and professionally handled the issue. My vehicle was back to me that day. For this issue I'm completely pleased with the service. More

After driving for 2 days from Virginia to visit my mom in Lady Lake for a week, my vehicle developed a noise issue during the trip. I was taken in by Mark Valentin the afternoon of my first day (Wednesday) i Lady Lake for a week, my vehicle developed a noise issue during the trip. I was taken in by Mark Valentin the afternoon of my first day (Wednesday) in town and had a diagnosis by the end of the next day (Thursday). What turned out to be an alternator and pulley/belt problem was luckily (and amazingly) diagnosed and taken care of in less than 5 days, which included a weekend. Almost all of the parts were in the shop already and the rest was easy to get. I picked up my vehicle around noon on Monday. Even though Mark wasn't there the day of pick-up, another associate was able to close me out without any issues or confusion. I can't even tell you how, as an out-of-town customer with what turned out to be an important repair, relieved and pleased I was that I was taken care of so quickly. I'm not sure how "squeezed in" I actually had to be, but they did it with not even one excuse. This customer is leaving for home ON-TIME. Great Job ! More

They got to me right away they explained everything to me Katie was fantastic they helped me every part of the way quick prompt service can't ask for anything more Katie was fantastic they helped me every part of the way quick prompt service can't ask for anything more More

The dealer was very attentive and did all that was needed to explain all issues with the vehicle and made sure all issues were corrected. to explain all issues with the vehicle and made sure all issues were corrected. More

I took my Jeep Grand Cherokee for service and CDJR was able to accommodate my Jeep right away. Kobe was my service rep and he did a great job! I’m very happy with my recent experience. able to accommodate my Jeep right away. Kobe was my service rep and he did a great job! I’m very happy with my recent experience. More

Responsive to telephone calls. You can reach a service rep. quickly. The waiting area is clean and the snacks are appreciated. You can reach a service rep. quickly. The waiting area is clean and the snacks are appreciated. More

I truly appreciate the Rapid Express oil change line which enables me to drive 1.5 hours to get my car serviced. Everyone there has always been warm and friendly and professional leaving you with a feel which enables me to drive 1.5 hours to get my car serviced. Everyone there has always been warm and friendly and professional leaving you with a feeling that your car is in good hands. More

Had a good customer service provided by Katie March. Katie is one of my favorite person at Leesburg CDJR, along with Mark Buell offering great conversation in the VIP waiting lounge. I always look for t Katie is one of my favorite person at Leesburg CDJR, along with Mark Buell offering great conversation in the VIP waiting lounge. I always look for those two employees while having my Pacifica serviced. Everyone who passes you while at Leesburg CDJR always greats one with a smile and a hello. Kudo's to the entire staff. More

Carlos did a great job taking care of the issue He s a great asset Keep him around great asset Keep him around More