CDJR of Leesburg - Service Center

Customer oriented Informative Friendly Efficient Makes it easy to do business with CDJR Rjcd drcd Makes it easy to do business with CDJR Rjcd drcd More

Zach coordinated my service, I thought the video was great, Thank you. just came back from up North, was a bit surprised but everything went great. great, Thank you. just came back from up North, was a bit surprised but everything went great. More

this dealership treats its customers with respect and fairness. I especially like the video of the technicians working on my car fairness. I especially like the video of the technicians working on my car More

Good communication and friendly service. Service advisor was wonderful. The video on the service itself was great. Service advisor was wonderful. The video on the service itself was great. More

Fast and friendly employees every time I come here. I would definitely recommend this dealership. I would definitely recommend this dealership. More

Ron Delgado was the best car salesman we have ever had, and we have had many over the years. He was patient with us, paid attention to what we said as far as our needs and even our wants in a car. Bottom and we have had many over the years. He was patient with us, paid attention to what we said as far as our needs and even our wants in a car. Bottom line, Ron really cared about us. More

Always treated well and in a speedy manor. Jose is our advisor and always looks out for our vehicles. Thank You Tim Williams Jose is our advisor and always looks out for our vehicles. Thank You Tim Williams More

Brought the Car in for service was quoted asap for work to be completed batteries were bad covered under warranty to be completed batteries were bad covered under warranty More

Staff is very nice and polite. They always keep me updated with any new findings that might be problematic to my vehicle. They always keep me updated with any new findings that might be problematic to my vehicle. More

The new ownership no longer accepts Mopar MVP coupons. I received a coupon from the dealer for a $69.95 full synthetic oil change. My service advisor said the cost was $100 for full synthetic but he would I received a coupon from the dealer for a $69.95 full synthetic oil change. My service advisor said the cost was $100 for full synthetic but he would adjust the price to honor the coupon. The problems started when it was time to pay and the final cost was $89. After a little back and forth the price was adjusted to $79 with taxes and shop fees. I was told by my advisor that he had 20 years experience in the automotive field, but it didn't show with his math skills. Later that day I called to speak to the service manager to let him know about my experience. He told me the advisor was new and probably should have reached out for help. So then we spoke about the tire promotion they are running - buy 3 tires, get the 4th complimentary. In this case I was told complimentary was in the form of a maximum $150 credit for the 4th tire which is not the definition of complimentary. Well, I'm in need of tires but it seems like the dealer is no longer an option because of the conflicting response to complimentary. I am not impressed with the new ownership, nor the responses so I guess I'll be sourcing tires and a wheel alignment elsewhere. More