CMA's Colonial Auto Center
Charlottesville, VA
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453 Reviews of CMA's Colonial Auto Center
Best Service and Sales department I've worked with! I originally came to Colonial with a blown engine on an old GMC Sierra. After much internal debate I decided not to put any more money into it and ge I originally came to Colonial with a blown engine on an old GMC Sierra. After much internal debate I decided not to put any more money into it and get a new used truck. Anthony Swan in the service department was amazing from start to finish. He helped get me into a loaner vehicle when I needed it most. He followed up daily with progress and was more than fair with pricing. I also worked with Andrew Sewell in the sales department. Andrew was also fantastic from start to finish. The no pressure sales tactics were appreciated as there is nothing I find more annoying than a pushy sales person and it turns me away every time. Andrew was knowledgeable, calm, efficient, and patient. He listened to my needs and offered options with both the truck itself and financing. The sales and service team working together is what ultimately made this sale happen and I couldn't be happier with my new truck and price paid. I would recommend Colonial to anyone looking for a new vehicle or service on their current one. They made a customer for life with me. More
Hal has provided excellent customer service for both my vehicle purchases and their servicing. His service, after the purchase, goes well beyond what any sales person normally does for their customers. I vehicle purchases and their servicing. His service, after the purchase, goes well beyond what any sales person normally does for their customers. I highly recommend Hal and Colonial Automotive. More
Every person I have dealt with has been very courteous, helpful, and friendly. Just as Joey would explain and show me the old part, Anthony did the same Yesterday. Outstanding service always! helpful, and friendly. Just as Joey would explain and show me the old part, Anthony did the same Yesterday. Outstanding service always! More
Thanks to Lucas Hald for a great experience purchasing a new Nissan Altima. He was extremely helpful, especially when our initial choice became unavailable. Lucas and Mike Johnson went out of their way to new Nissan Altima. He was extremely helpful, especially when our initial choice became unavailable. Lucas and Mike Johnson went out of their way to make things right. More
I recommend this dealership because of the staff and our salesman... Mr William Childress (Chili). Let's just say that my wife and I flew down to Charlottesville, VA from Boston, Ma for my dream truck and m salesman... Mr William Childress (Chili). Let's just say that my wife and I flew down to Charlottesville, VA from Boston, Ma for my dream truck and mainly due to the awesome communications we had for the 3 weeks prior! Chili is the best salesman I've ever dealt with, by far. Nick, the used car manager was understanding to our needs as well. Van in financing helped us seal the deal. We're extremely happy with the wonderful experience in buying our 2018 GMC Sierra Denali 2500HD Duramax and looking forward to the trek back to Boston! Thanks. Larry Waters More
Purchased truck I’ve dealt with Colonial for some years now and they have always gone the extra mile, from the service department, sales people and the general manage I’ve dealt with Colonial for some years now and they have always gone the extra mile, from the service department, sales people and the general manager. They make you feel like family and that’s really special. Hats off to the entire dealership. More
Very friendly place I just bought the best car I have ever purchased. Colonial Auto in Charlottesville was a GREAT place to shop and/or purchase vehicles. I was greeted I just bought the best car I have ever purchased. Colonial Auto in Charlottesville was a GREAT place to shop and/or purchase vehicles. I was greeted by a smile and had smiles all the way thru. Everyone there was nice and helpful. They kept me comfortable and answered all of my questions. I would definitely recommend this auto dealership to my friends! If I ever need another car, I will be back! More
Excellent service I just bought a mint of a deal. A 2017 2500 duramax in excellent condition from Colonial Auto. And everything first walking to the end of the deal wa I just bought a mint of a deal. A 2017 2500 duramax in excellent condition from Colonial Auto. And everything first walking to the end of the deal was great. More
Everyone at Colonial Auto are very friendly and courteous. Shawn, Anthony, Kyle, April, the cashiers and technicians are awesome. They go above and beyond to make sure everything is right and taken courteous. Shawn, Anthony, Kyle, April, the cashiers and technicians are awesome. They go above and beyond to make sure everything is right and taken care of. More
Great service Car runs very smoothly and throughout the fixing process I was updated very thoroughly about what was going on with the car, they’ve really earned my Car runs very smoothly and throughout the fixing process I was updated very thoroughly about what was going on with the car, they’ve really earned my service for a while. More