CMA's Colonial Auto Center

Very friendly and helpful. Did not have to wait very long for service. Had some questions, peppery are very knowledgeable. They always do a great job here. for service. Had some questions, peppery are very knowledgeable. They always do a great job here. More

I’ve used Colonial for multiple of my vehicles over the last couple of years. They have always been accommodating and the work done efficiently and correctly. Their prices are within the expected range. Th last couple of years. They have always been accommodating and the work done efficiently and correctly. Their prices are within the expected range. They will keep you up to date with any changes and provide options when available. More

PROMPT RESPONSE TO INVESTIGATE/RESOLVE 4WD DASHBOARD SYMBOL Called Shawn to inquire about 4WD Symbol which recommended servicing. He scheduled an appointment and got me in and out quickly with only a notation Called Shawn to inquire about 4WD Symbol which recommended servicing. He scheduled an appointment and got me in and out quickly with only a notation that the service person shared about the battery perhaps being a little low may have triggered the sensor. Shawn also took care of the low battery level on my key fab, and quickly. Always reliable service at Colonial right down to the drivers who shuttle customers to the destination. More

Great job all around! I have to give many kudos to Gavin for the endless days and weeks, that actually turned into a couple of months, spent finding the CT6 I wanted and ge I have to give many kudos to Gavin for the endless days and weeks, that actually turned into a couple of months, spent finding the CT6 I wanted and getting it here to the dealership! Since the 2020 CT6 was out of production, there were times we both felt it probably wasn't going to happen. But it finally did. And thanks to Lucas for the help he gave me when the car finally did arrive. He was very knowledgeable about the features, although Android Auto was a frustrating challenge for both of us. And Nick, Shaun and Chris in Service did their usual outstanding job on resolving some of my usual nit-picking issues! Overall, I am very pleased with all of these great guys and highly recommend them and Colonial to anyone. Ed Cusick Albemarle County More

I bought my truck from Colonial back in August. I started having issues and brought it in to the service center to get it checked out and I couldn’t have had a better experience! Colonial put me in a loaner having issues and brought it in to the service center to get it checked out and I couldn’t have had a better experience! Colonial put me in a loaner right away, found the issue and repaired it quickly, and even allowed my friend to pick up my truck while I was away at military training! To top it all off, my truck repairs were covered under warranty! Anthony made the process a breeze and was willing to give me updates along the way! More

Nissan service dept is friendly and helpful. They service my Nissan and non-Nissan vehicles. Always able to squeeze me in and do a great job. my Nissan and non-Nissan vehicles. Always able to squeeze me in and do a great job. More

Good operation Colonial has my strong endorsement for both buying and maintaining your car. They are unique in the automotive industry for integrity and fair value. Colonial has my strong endorsement for both buying and maintaining your car. They are unique in the automotive industry for integrity and fair value. During the sale of my 2013 MKZ (an rather long build order), Mr Childress honored the original deal in spite of justification to adjust the price in his favor. All service visits since have been pleasant and fair. More

Great experience Our salesman Arthur was great to work with as was Scott the finance manager. We bought a used 2017 Jeep Cherokee and love our new to us vehicle. The t Our salesman Arthur was great to work with as was Scott the finance manager. We bought a used 2017 Jeep Cherokee and love our new to us vehicle. The team was very accommodating and More

Anthony always makes me feel like a priority customer I have always bought cars from CMA but never service til this year. You all have all my service business now because of him. have always bought cars from CMA but never service til this year. You all have all my service business now because of him. More

Great sevice Great place to take your car for service. People are very friendly and helpful.Would recommend For service for your car. Very helpful with getting wor Great place to take your car for service. People are very friendly and helpful.Would recommend For service for your car. Very helpful with getting work done on car. More