CMA's Colonial Chevrolet

Fantastic Experience! Thomas Searson and Tom O'Toole went over and beyond to make our car buying experience a pleasant one. They explained everything in terms we understood Thomas Searson and Tom O'Toole went over and beyond to make our car buying experience a pleasant one. They explained everything in terms we understood and treated us as family. The Heritage Team are professionals that exude confidence in their business and make every step in purchasing a vehicle easier than you would expect it to be. The service we received was excellent. We no longer need to drive further than Chester, Virginia to get a great deal and service with a smile! Heritage Cheverolet is the best! More

Lennie Pond is the man! Lennie Pond sold me my 2015 Chevy Sonic. I have known Lennie for a few years and he has always makes me feel right at home when I come into the dealer Lennie Pond sold me my 2015 Chevy Sonic. I have known Lennie for a few years and he has always makes me feel right at home when I come into the dealership and he would extend that same courtesy to anyone right off of the street. He really knows exactly how to help a person, no matter what situation, age, or gender they are. He gets right to the point and he lets you take your time when deciding what to do. He doesnt beat around the bush; he gets right to the point. Lennie is such a sweet, kind, and caring person. You tell him what you need/want in a car and he will find it for you! You definitely want to go to him with any car buying needs! More

Wonderful Exciting Experience As a 1st time new car owner, to say I'm elated would be an under statement. Alexander Perry went above and beyond to explain to me various options fo As a 1st time new car owner, to say I'm elated would be an under statement. Alexander Perry went above and beyond to explain to me various options for ownership. I had convinced myself that the car of my choice was a Tahoe, yes me at 4"11' wanted a Tahoe. Even though my decision was based on emotions and not economically sound, Perry directed me to the greatest choice I could have made. My vehicle, an Equinox provides me everything I need and more. Perry is awesome, honest, and I feel he treated me the same way he would treat a family member. I will be forever grateful to Perry and Heritage Chevrolet for a wonderful exciting experience. Oohrah Sgt. Perry, Lol. More

Great service! I liked that Dario went above and beyond to find me a vehicle based on my needs! The whole sales was outstanding! Mike Tooey was awesome as well! I liked that Dario went above and beyond to find me a vehicle based on my needs! The whole sales was outstanding! Mike Tooey was awesome as well! More

Awesome experience! The guys at Heritage Chevrolet were awesome to deal with and made sure to go the extra mile to make sure I got the truck I wanted! The guys at Heritage Chevrolet were awesome to deal with and made sure to go the extra mile to make sure I got the truck I wanted! More

Pleasant purchase My experience with the dealership Heritage Chevrolet was wonderful. There customer service is outstanding from the receptionist to the general manage My experience with the dealership Heritage Chevrolet was wonderful. There customer service is outstanding from the receptionist to the general manager. Our salesperson Wayne Jones was very knowledgeable regarding our needs and what to demonstrate us. My husband and I are very please on how they treated us and the great deal on our purchase of 2015 Silverado More

Purchase of new car We did not have an appointment or with any salesperson ahead of time. We ended up with Wayne Jones and we had a good experience, as he was knowledgabl We did not have an appointment or with any salesperson ahead of time. We ended up with Wayne Jones and we had a good experience, as he was knowledgable, pleasant and experienced and answered all of our questions. The visit was laid back and not pushy and everyone we encountered, even if just passing, greeted us and were nice. We purchased a new Equinox. More

Not a very happy camper. When my car broke down on 7-20-15, I had the AAA tow truck take my vehicle to Heritage Chevrolet. Granted, I did not call ahead to inquire as to how b When my car broke down on 7-20-15, I had the AAA tow truck take my vehicle to Heritage Chevrolet. Granted, I did not call ahead to inquire as to how busy they were, but when I arrived, I was told by Mr. Foster that they would get around to the diagnostic in a few days. Not very specific. I was not even offered an option for a rental or loaner car!!! On 7-22-15, Mr. Foster informed me that it would still be another couple of days before the service department could get around to diagnosing my car's problem. At that time, I directed him to check carefully a specific area of my car, as I had been speaking to other mechanic friends about my problem. A little later that same day, he called back to tell me that the diagnostic had been run and what needed to be done to fix it. Lo and behold, It was pretty darn close to what I had told him it would be!! Per my approval, the repairs were performed, and I proceeded to pick up my vehicle. For some reason, I just always feel like a second-class citizen whenever I am forced to do business with Heritage Chevrolet. The customer service is lacking, The warmth is just not there. It is not a very welcoming environment. Given an option, I would choose to go elsewhere More

Awesome My experience all the way around was purely amazing. Easy to work with, knowledgeable about the vehicles and best deals, they were not pushy so I felt My experience all the way around was purely amazing. Easy to work with, knowledgeable about the vehicles and best deals, they were not pushy so I felt like I was in control through the entire experience. These guys were amazing point blank. More

Malibu-erific When I first went in I was a little indecisive but as I gave the saleman more information to what I liked and did not like he was able to find me the When I first went in I was a little indecisive but as I gave the saleman more information to what I liked and did not like he was able to find me the perfect car for the right price. I did not feel pressured into the deal and felt like I got a fair price on my trade in and on my car. I am very happy with my purchase and very glad I went to this dealership. Most importantly I am happy that they were able to handle my nevrousness about purchasing a car. More