9 Chevrolet Dealers near 23831near 23831

I hope this review could be positive but after the - melynko

I hope this review could be positive but after the experience I’ve encountered with this dealership I feel I must warn people to stay away from the sales and service department. I’ve had several repairs done to my 2017 Silverado which have been not repaired correctly or charged for repairs which weren’t needed in the first place. I had a front and rear diff service completed and less than an hour from picking my truck up the rear diff was leaking. I was advised by a manger that it was residual oil, only for him to change his tune and apologies that the rear diff was leaking and had to be re-sealed again. Mind you they had the truck for over 7 hours on a Friday and then I had to come back the next day for it to be fixed. I then came back for a standard oil change which went fine, and I was told I need my front brakes replaced soon. I had my front pads and rotors replaced; both lower control arms and my left front wheel bearing. I asked for my old parts back only to find my front pads to be close to 55% worn. I brought this up to manager Rio once again about feeling deceived on needing a brake repair that wasn’t warranted. These repairs were completed back in Oct of 2025 Since then I’ve brought my truck back several times for a clunk noise that wasn’t present after the front lower control arms were replaced. I was lied to several times that the repair was fixed only to drive the truck literally out of the parking lot to have it make the same clunk noise. In Jan the dealership had my truck for one day less then a month. When I came to pick my truck up I found the windshield had a huge crack through the entire windshield. I vented my frustration only to be told by another manager James Bridge that I was a liar and that the damage was present when I dropped off my truck. I told him to please check the cameras, he then stated they don’t have any. He then proceeded to give me a walk around paper stating the damage was there…but guess what where my signature it wasn’t there and it wasn’t a drop off because they gave me a loaner…. I can only assume the dealership was attempting to pull another fast one. I ended up speaking with the GM who told me they were going to take care of the windshield. I then brought my truck my again for the windshield and suspension clunk noise for its 5th (repair/fix) while I was there other customer was venting how she bought a certified used car which was more like a lemon rattled with issues for being a certified used car that she had owned it for less than 2 weeks. During my visits I never once used fowl language or yelled. I did vent my concerns and frustrations to the service department as one would with these concerns Only to have the manager James Bridge very sternly and angerly tell me once the windshield was replaced I was no longer welcome to the dealership and they were not going to look into my cluck issue since there isn’t a safety concern with it, even after James even helped my advisor write up the concern, the adviser was completely apologetic at the way he handled the situation and had no clue where that came from. If you take your vehicle here be prepared to be gas lit about repairs that are not needed, damage to your vehicle that wasn’t there and if you vent your frustration you’ll be asked not to come back. If you need an oil change and a tire rotation sure but for major issues stay away.

Highly recommend! - terri.german

Highly recommend! Start to finish SUV purchase experience was pleasant, informative and professional. Five stars!

Great experience from start to finish. - rmtjr61

Great experience from start to finish. The sales managers and our salesman Nick were very responsive and wonderful to work with.

Mr. Keith Wyatt at CMA’s Colonial Chevrolet made buying - charnita.goodrum

Mr. Keith Wyatt at CMA’s Colonial Chevrolet made buying my new SUV extremely easy. He was very knowledgeable, upfront, and took the time to explain everything clearly without any pressure. The entire process was smooth from start to finish, and his customer service was top-tier. What really stood out was how attentive and professional he was—great conversation, answered all my questions, and made sure I was comfortable with every step. If you’re looking for someone who knows their stuff and genuinely wants to help, Keith is the guy. Highly recommend.

I had the pleasure of working with Madelyn Dunlevy. - Jesus

I had the pleasure of working with Madelyn Dunlevy. She was very professional, courteous, knowledgeable, kind, and helpful. Moreover, she was a very good “listener,” and she did not try to “force” me to purchase a vehicle. I informed her that I was looking at purchasing and new 2026 Chevy Trax and the vehicle I was looking at purchasing was located at 3 different local dealerships. I informed her that I just wanted my vehicle appraised and the “out the door price”. She did “exactly” that and expressed that she would still like to earn my business. However, she also understood my desire to see the other two dealerships' vehicle prices. The result, the price Madelyn quoted me was much “lower” than the other dealership. However, I did not have enough money to make up the difference between what my vehicle was appraised for and the price of the new vehicle which had nothing to do with Madelyn. My overall experience was outstanding due to Madelyn’s professionalism, work ethic, and willingness to make my vehicle-buying experience pleasurable. I will definitely keep in contact with Madelyn, and when my financial situation changes, she will be the “first” person I contact to purchase my next new 2026 Chevrolet Trax. Thank you for everything, Madelyn. God Bless, Curtis

Gary in the service department always goes above and - Brian

Gary in the service department always goes above and beyond to make the customer happy!

Service Department is Horrible - vmisully

Not very good service, had to retur multiple times to get something fixed that they found during an oil change. When making appointment to get something fixed that they knew about. I would think they would order the parts

Absolutely appalled at the utter disrespect this... - cookds

Absolutely appalled at the utter disrespect this establishment has shown. My husband and I have been researching to buy a new truck for months. We spent numerous hours online looking at options and inventory. We were excited to see that the Chevrolet Silverado 1500 Trailboss LT was in stock at a local dealership (Whitmore). We were off on MLK day, and planning to purchase a truck after all of our research; and a bonus that we could support a local business. However, when we arrived on the lot (9:15am) there were no other customers, but yet no one came out to greet us — we had to go in and ask for assistance. Once inside, my husband inquired about a test drive. The sales representative (while still sitting at his desk), asked my husband what his credit score was, my husband informed him that he had outstanding credit. Next, the salesman, still sitting asked, “well do you have a co-signer lined up? Because that’s a pretty pricey truck!” Absolutely appalling and completely disrespectful! Never once did this individual introduce himself nor offer any information about the vehicle. He did however assume that my husband must be too poor to afford a “pricey” truck, advertised at $50k (the going rate for trucks nowadays) just by walking in the front door. Outraged, I called and asked to speak with the owner so we would have an opportunity to discuss; but he too has refused to return any calls. Ultimately, we drove to Priority Chevrolet in Chesapeake and purchased that “pricey” truck with no issues! Do not recommend this dealership; please find other alternatives. Updated: Still no response from the dealership about the lack of professionalism and total disrespect. However after viewing photos on the dealers Facebook page, we are able to identify the salesman who refused to assist us, James West.