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CMA's Colonial Chevrolet

Chester, VA

not yet
rated
222 Reviews

12420 Jefferson Davis Highway

Chester, VA

23831

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Showing 222 reviews

December 13, 2019

After coming in a second time in one week to get an oil change,I found out I had to have a new battery, I was so happy they found that I am so pleased with the service people thank you!!! More

by Nanax2
Recommend Dealer
Yes
Employees Worked With
Do not know the gentleman's name
Jan 24, 2020 -

CMA's Colonial Chevrolet responded

We wanted to reach out to thank you for your business! Thank you for reviewing us!

December 05, 2019

Great Salesmanship Paul Sullivan was my salesman. I had obtained a pre approval from my credit union with specific criteria. Paul Sullivan was phenomenal is helping me t More

by ganza11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Sullivan
Dec 06, 2019 -

CMA's Colonial Chevrolet responded

Thank you for your purchase!

November 27, 2019

Poor customer service My car was in the shop from 10/10/19 - 11/26/19 & I never received any phone calls, the only updates I received is when I called them and I'm waiting More

by BJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Kinton
Dec 06, 2019 -

CMA's Colonial Chevrolet responded

Your experience in our service department deserves a thorough look. Our service manager, John Kinton, wants to discuss this with further. Are you available to speak with John at 804-748-6464?

November 20, 2019

I had a good experience from the initial phone call , follow up call to advise of a parts order and until completion. The car appears to be running good. However, I did have problem with my cruise contro More

by tstevejones
Recommend Dealer
No
Employees Worked With
Donnie Foster
Dec 06, 2019 -

CMA's Colonial Chevrolet responded

Your comments about this service experience have been forwarded to our service manager, John Kinton, to review and discuss with Donnie -- it's on us to make sure your service visits are fast, friendly, and take care of the repair correctly. We'd like to discuss this further. Are you available to speak with John at 804-748-6464?

October 24, 2019

Great Company for Service We just bought a 2016 Chevrolet Silverado and we received a recall in the mail. We did not buy the used vehicle from them, but, when I called to get More

by hdmom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kinton, Donnie Foster, Lisa Sprouse
Nov 04, 2019 -

CMA's Colonial Chevrolet responded

Thank you for your business!

October 17, 2019

Get er Done Thanks to Donnie and John for getting it done. Cam shaft sensor left my Equinox sluggish. John and Donnie identified the problem, found the part and r More

by Phildaniel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Burchell, John Kinton, Donnie Foster, Andy Pratt
Nov 04, 2019 -

CMA's Colonial Chevrolet responded

Thank you for being our loyal customer!

October 16, 2019

Service Visit Donnie did a great job. Great Customer Service and friendly. Very pleased with the entire service experience. These are my Go To folks for all of my More

by Heritage
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donnie Foster
Nov 04, 2019 -

CMA's Colonial Chevrolet responded

Thank you!

October 09, 2019

The salespeople and whole staff was friendly,easy to deal with. Did not feel pressured in any way,making it enjoyable to get the exact truck we were looking for. Thank you Wayne Jones More

by Joeandwendy
Recommend Dealer
Yes
Employees Worked With
Wayne Jones
Oct 13, 2019 -

CMA's Colonial Chevrolet responded

Thank you for your purchase!

September 26, 2019

Service was great Everyone was helpful and courteous. I had an appointment for my equinox for oil change and tire rotation at 8 a.m. and was done by 9 a.m. More

by Jeanette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kinton, Jessie O'Neill, Donnie Foster, John Peck, Wayne Jones, Dario Amato, Andy Pratt, Daniel Smith, Sara Monger, Jade Moore
Oct 04, 2019 -

CMA's Colonial Chevrolet responded

We appreciate you!

September 26, 2019

Good people Ii is always a good experience when I need to go in for service. The people are always nice and never hassle you for unnecessary service items like a More

by Gene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Sprouse
Oct 04, 2019 -

CMA's Colonial Chevrolet responded

Thank you for rating us five-stars!

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