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Cadillac of Las Vegas

Las Vegas, NV

4.2
63 Reviews
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5185 W Sahara Ave

Las Vegas, NV

89146

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Showing 63 reviews

August 09, 2023

Knowlegable friendly staff. Good location. Clean restrooms. Cold bottled water. Good coffee. Large inventory of vehicles. More

by oldsarge52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Ellis
Aug 13, 2023 -

Cadillac of Las Vegas responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 06, 2023

I have two Cadillac's that when in need I take to Cadillac west for service. My Service writer Britton Battisti whom I have used since 2018 when my Escalade ESV needed service. Britton always goes More

by daddywagsx2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Britton , Battisti
Aug 09, 2023 -

Cadillac of Las Vegas responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 28, 2023

Alix was a great salesperson - kept us informed at all times and provided answers to all our questions. Was not entirely please with the add ons that we placed in the contract and while it’s partially my More

by ArmyCSM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alix Ventre, Shelby Hardy
Aug 02, 2023 -

Cadillac of Las Vegas responded

Thank you for the high star rating! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 18, 2023

I had a great experience with the service department. Britten Battisti was the best service advisor I have ever had. He also helped me program my key fob to the seat adjustments. More

by genek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Britten Battisti
Jul 18, 2023 -

genek responded

I had a great experience with the service department. Britten Battisti was the best service advisor I have ever had. He also helped me program my key fob to the seat adjustments.

July 01, 2023

Easily made reservation; Service Advisor, Samatha, was knowledgeable and very pleasant to deal with. Car was serviced under two hours. More

by Terian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha McKendall
June 03, 2023

There's spirituality with the dealership in the service department. I love everything. is so nice. Everybody is so helpful. My service adviser Samantha is lovely because she tells me everything that goes o More

by Sandra k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
Jun 06, 2023 -

Cadillac of Las Vegas responded

Sandra, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

June 03, 2023

Didn't follow through with all the paperwork properly I had to keep calling and calling for it More

by tootsiebelle@cox.net
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Thomas and staff
Jun 06, 2023 -

Cadillac of Las Vegas responded

Hello, Thank you for letting us know about your recent visit to Cadillac of Las Vegas. We strive for 100% satisfaction, and we regret to find out that this was not the case. We would like to have a better understanding of your experience. Please reach out to our General Manager at (855) 275-1226 at your earliest convenience.

June 01, 2023

Excellent dealership! My buying experience was superb! Austin, my sales executive was knowledgeable, personable, and professional. Ted in finance made it stress free and q More

by Jason1mash
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin, Ted, Scott
Jun 06, 2023 -

Cadillac of Las Vegas responded

Jason, we're happy to hear you had such a positive experience with our team! We hope to see you soon!

August 04, 2022

Samantha McKendall is truly an impressive service advisor and an outstanding representative for the Cadillac of Las Vegas dealership! I brought in my Cadillac CTS for some very specific/difficult repairs as More

by ddyuschalk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha McKendall
February 25, 2020

Smooth Transition From the first time I visited the Sales Team, I was met with such warmth and professionalism. Larry Atwell was very attentive to my concerns and worke More

by encouragingu2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Atwell, Shaun, Shawntelle, Manny
Feb 27, 2020 -

Cadillac of Las Vegas responded

We appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!

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