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Camelback Toyota

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.6
5,395 Reviews
Since 1988, Camelback Toyota has been a top Toyota dealership in Phoenix. Located in the heart of the Valley, Camelback Toyota has a reputation for providing above and beyond customer service that keeps our neighbors coming back year after year.
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1550 East Camelback Road

Phoenix, AZ

85014

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Showing 5,395 reviews

September 14, 2024

Great service. Everybody is nice. Ryan was great and took care of my paint concern. More

by GIANINAPETERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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Sep 17, 2024 -

Camelback Toyota responded

Thank you for your feedback! We're delighted to hear that Ryan was able to address your paint concern and that you had a positive experience with our team. If you need anything else, feel free to reach out. We're here to help!

September 14, 2024

Súper amables y con mucho profesionalismo le explican a sus clientes lo que le van a ser a su carro me atendió el muchacho Aarón y me atendió genial SÚPER RECOMENDADO More

by Myaqui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2024 -

Camelback Toyota responded

¡Gracias por tu maravillosa reseña! Nos alegra mucho saber que Aaron te brindó un excelente servicio y explicaciones claras. Tu recomendación significa mucho para nosotros. Si necesitas más ayuda, ¡estamos aquí para ayudarte!

September 14, 2024

My tech is Cammeron and he takes great care to keep me posted on the service and helps get all the parts for our old vehicles More

by Erica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department Cammeron Clark
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Sep 17, 2024 -

Camelback Toyota responded

Erica, we're thrilled to hear about your positive experience with Cammeron! It's great to know he keeps you informed and is dedicated to finding the right parts for your vehicles. Thank you for sharing your feedback!

Sep 17, 2024 -

Camelback Toyota responded

Thank you for your review! We're thrilled to hear that Cameron has been taking great care of your service needs and keeping you well-informed. It's fantastic to know he's been helpful with parts for your older vehicles. We appreciate your feedback and look forward to continuing to assist you!

September 14, 2024

Chase was professional and the initial service was swift. I will be back when needed. More

by fshammond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase
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Sep 17, 2024 -

Camelback Toyota responded

Thanks for the fantastic review! We're thrilled to hear that Chase provided you with professional and swift service. We look forward to welcoming you back whenever you need us!

September 14, 2024

Damian provided great service, communicated often and was clear with the plan. He is the best More

by sarahlawrence1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
damien
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Sep 17, 2024 -

Camelback Toyota responded

Thank you for the fantastic review! We're delighted to hear that Damian provided exceptional service and kept you well-informed throughout. We’ll be sure to pass on your compliments to him. If you need anything else or have more questions, don't hesitate to reach out!

September 14, 2024

e My experience was positive. I was satisfied with the work done, and the guidance of the advisor assigned to me. I appreciated that he alerted me to the 3% surcharge for using a More

by phxesjj
Recommend Dealer
Yes
Employees Worked With
Just sent in.
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September 13, 2024

Getting service at Camelback Toyota is a disaster. They were so grossly overbooked, that everyone had to wait hours and hours for service. It took me over 5 1/2 hours to get a new key programmed! More

by kunberger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Titus Perry - 1 star
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Sep 18, 2024 -

Camelback Toyota responded

We understand your frustration with the lengthy wait times and communication issues you experienced. We strive to provide timely and transparent service, and it's clear we missed the mark during your visit. To address your concerns directly, please reach out to Jimmy, our Service Manager, at cbtservice@vtaig.com. He will be able to discuss your experience further and work to resolve any outstanding issues.

September 12, 2024

This dealership is huge and offered so many amenities while you wait. The service was right on time and I was updated every step of the way. More

by Jenna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Pasang
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Sep 17, 2024 -

Camelback Toyota responded

Thank you for your positive feedback! We're glad you enjoyed the amenities and found our service timely and communicative. Our team strives to provide a comfortable and efficient experience for all our customers. If you need anything else or have any questions in the future, please let us know. We look forward to serving you again!

September 12, 2024

So helpful. They were thorough but not pushy on anything. I so appreciate the value of their services, and the way they value me as a customer. More

by AJTOTH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey in Service
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Sep 17, 2024 -

Camelback Toyota responded

Thank you for your kind words! We're thrilled to hear that you appreciated the thoroughness and respectful approach of our team. Providing great value and ensuring our customers feel valued is our top priority. If you need any further assistance, we're here to help. Thanks for choosing us!

September 12, 2024

Everyone is friendly, loved the waiting area upstairs. Good quiet area to get some work done while waiting! More

by LUCEROGONZALEZ88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Kane
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Sep 17, 2024 -

Camelback Toyota responded

Thanks,! We're thrilled you enjoyed our friendly atmosphere and found the waiting area perfect for getting work done. Your feedback means a lot to us, and we look forward to welcoming you back soon!

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