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Camelback Toyota

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.6
5,395 Reviews
Since 1988, Camelback Toyota has been a top Toyota dealership in Phoenix. Located in the heart of the Valley, Camelback Toyota has a reputation for providing above and beyond customer service that keeps our neighbors coming back year after year.
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1550 East Camelback Road

Phoenix, AZ

85014

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Showing 5,395 reviews

September 12, 2024

Thank you Robert. It’s always easy to set up an appointment and I also always receive full information concerning repairs on my FJ . I really appreciate the communic More

by NBALLING1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gonzales
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Sep 17, 2024 -

Camelback Toyota responded

Thank you for your kind words! We're delighted to hear that Robert and our team have consistently provided you with excellent service and clear communication regarding your FJ Cruiser. We’re committed to making every visit smooth and informative, and it’s great to know that our efforts are appreciated. Thank you for being a valued customer!

September 12, 2024

The continue profesional service ,respect and advise we have gotten from Mike Romero for the last twenty years as not changed-Mike doesn’t ever get old he has been getting better More

by RAYMOND.RETIZ0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Romero
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Sep 17, 2024 -

Camelback Toyota responded

Thank you for your wonderful review! We're thrilled to hear that Mike has consistently provided you with professional, respectful, and valuable service over the past twenty years. It's fantastic to know that his dedication and expertise continue to improve and meet your expectations. We truly appreciate your loyalty and look forward to many more years of exceptional service with Mike and our team!

September 12, 2024

This dealership is a great place to go, even living in flagstaff. I still come down here for service More

by PATRICKLONG3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Ajayi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2024 -

Camelback Toyota responded

Thank you for your kind words! We're delighted to hear that you make the trip from Flagstaff for our service. Your trust and loyalty mean a lot to us. If there's anything more we can do to make your visits even better, please let us know. We look forward to serving you again!

September 12, 2024

Dealer was very respectful,helpful,and Professional. .When I.go for another service,I will be requesting him again..2 thumbs up! More

by CHRISTINAJOSYTEWA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamal.
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Sep 17, 2024 -

Camelback Toyota responded

Thank you so much for your positive feedback! We're thrilled to hear that you had a respectful and professional experience. It's great to know you'll be requesting us for your next service visit. We look forward to assisting you again soon!

September 12, 2024

When my car is in the shop I still need transportation and they always have a rental to meet that need More

by bbeason2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Sep 17, 2024 -

Camelback Toyota responded

Thanks for sharing your experience! We're thrilled to hear that our rental service has been a reliable solution for you while your car is in the shop. Your satisfaction is our priority, and we appreciate your support!

September 12, 2024

Great dealership! Mayra is great to work with! Ryan Finkle is an xxxxxxx and shouldn’t be working there! He needs to be sent to some customer service training classes! More

by ghughes3
Recommend Dealer
Yes
Employees Worked With
Mayra Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Finkel
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Sep 17, 2024 -

Camelback Toyota responded

We're thrilled to hear you had a great experience with Mayra. We value all input and will address your concerns regarding Ryan. Your satisfaction is important to us, and we appreciate you taking the time to share your thoughts.

September 11, 2024

Great customer service, with fast service! Only place I go in town and I live 45 minutes from them! More

by Hugo G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melanie Kranz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katya Talavera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2024 -

Camelback Toyota responded

Thank you for your fantastic review! We’re thrilled to hear that you consistently receive great customer service and fast service. Your loyalty means a lot to us, and we’re delighted to be your preferred choice. If you need anything else or have any questions, feel free to reach out. We look forward to serving you again!

September 11, 2024

It was awful I made my appointment twice no one ever had me in their books and then my vehicle was miss diagnosed saying I needed this part when my vehicle doesn’t even take that part and saying my vehicle More

by Juliemhill7
Recommend Dealer
No
Employees Worked With
service department
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Sep 16, 2024 -

Camelback Toyota responded

We understand your frustration with the appointment and diagnosis issues. To address these concerns and provide a resolution, please reach out to Jimmy, our Service Manager, at cbtservice@vtaig.com. He will work with you to resolve the situation and ensure your vehicle receives the proper care it needs. We appreciate your patience and look forward to assisting you.

September 11, 2024

Lee Harris is the best service advisor at Camelback Toyota. Thank you for your work More

by TADALKIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Sep 17, 2024 -

Camelback Toyota responded

Thank you for your wonderful feedback! We’re delighted to hear that Lee made such a positive impression on you. We’ll be sure to pass along your kind words to him. If there’s anything more we can do for you in the future, please don’t hesitate to let us know. We appreciate your support and look forward to serving you again!

September 11, 2024

I misheard in the call that my appointment was at 4:30 and when I got there at 4:25 I pull up my text messages and shortly realized that it says 12:30 but they were still able to take me in and finish in More

by CISNEROS.D1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
adam
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Sep 17, 2024 -

Camelback Toyota responded

Thank you for sharing your experience! We’re glad we could accommodate you despite the mix-up with your appointment time. It’s great to hear that we were able to complete your service promptly. If you have any more questions or need assistance in the future, please don’t hesitate to reach out. We appreciate your understanding and look forward to serving you again!

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