Back

Camelback Toyota

Phoenix, AZ

4.6
5,394 Reviews
Since 1988, Camelback Toyota has been a top Toyota dealership in Phoenix. Located in the heart of the Valley, Camelback Toyota has a reputation for providing above and beyond customer service that keeps our neighbors coming back year after year.
Contact Dealership

1550 East Camelback Road

Phoenix, AZ

85014

Directions

By Type

Showing 5,394 reviews

July 28, 2024

I Took my vehicle in for regular maintenance. My service specialist Michelle Patnoe Always explains everything thoroughly so that I can make the best decision on what services I need More

by JOANKJOHNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Patnoe
July 28, 2024

Excelente servicio que me dieron y amabilidad muy buen trabajo que asen al atender el cliente continuaré viniendo para los servicios de mi carro excelente trabajo que asen gracias More

by HUGOCIPRINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2024

Dealership offered convenient cafe and free pizza. Also had a lounge that was quiet with outlets to easily charge my laptop while I wait on my car getting serviced. More

by ANGELITAMARIA95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Ojeda
July 28, 2024

The entire experience was perfection! Khalil communicated with excellence, listened to my preferences, and found THE vehicle I was looking for. Thank you for making this car buying experi More

by CQUADE1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2024

Quatarius “Q” Barrino was awesome! He was very professional and extremely nice. Can’t wait to go back. More

by KATIERUBEL88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quatarius “Q” Barrino
July 27, 2024

Easy to schedule and check in. My service manager, Robert Gonzales, is always on top of the process. The communication and availability is very good. I never have any concern about More

by gratefulmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gonzales, Service
July 27, 2024

Good customer services and prompt service. Online system is great and I highly recommend it. More

by Villegas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar
July 27, 2024

Service representative was excellent. Waiting area quiet and comfortable. Would return again. Online/phone system smooth More

by alyliewspilger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
July 27, 2024

Salesman was knowledgable and made me feel comfortabe looking at car options without being too pushy. More

by CORYDAZ08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephan
July 27, 2024

The price of the truck online was fair, but once we got to the dealership they tried to increase the price by $1k. They also threw in around $1700 in dealer add-ons that weren’t disclosed until we were th More

by Buford V.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Shane Henry
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Camelback Toyota responded

Thank you for sharing your experience. We're sorry to hear about the issues you faced with pricing and the trade-in process. This is not the level of service we aim to provide. To address your concerns and improve our processes, please reach out to Katrina Coscarelli, Client Relations Director, at kcoscarelli@camelbacktoyota.com. We appreciate your feedback and would like the opportunity to make things right.

...
161
...