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Camelback Toyota
Phoenix, AZ
2,337 Reviews
This is a state of the art facility utilizing "green and solar" technology. Please allow us to show you why we are an 5 time winner of Toyota's highest award, "The Presidents Cabinet Award" given to only 12 Dealers in the U.S. We want to earn your business your way!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,337 reviews
April 28, 2024
I was not advised that my service take 3 to 4 hours and after 2 hours I knowing I had a doctor appointment I had to cancel my service and leave after 2 hours I knowing I had a doctor appointment I had to cancel my service and leave More
by WALKINGCOACH
Verified CustomerEmployees Worked With
Service agent
Helpful April 28, 2024
Deplorable. Despicable. Last contact with service agent was horrible. My stomach hurts when time to service my car. Wish I had never purchased a car from this de Despicable. Last contact with service agent was horrible. My stomach hurts when time to service my car. Wish I had never purchased a car from this dealership. Everyone there has an attitude and when you request to speak to a manager, no one ever shows up. Customer is of no value once the car is purchased. This dealership actually put 175 miles on my car while they had my car in their shop for 2 weeks when first purchased. Then tried to tell me that I was crazy for accusing them of this act but then why did the dealership pay me $200 to make it go away? More
by Noa
Employees Worked With
April 28, 2024
Camelback just screwed me over as well. A car that I had been tracking for 2 months was just set to come in. The Camelback policy was that you could purchase only once it arrived on the A car that I had been tracking for 2 months was just set to come in. The Camelback policy was that you could purchase only once it arrived on the lot. I was prepared to go in today, but was waiting for the car to arrive first. The had not even arrived and I got a message from the sales associate I was working with that the car was presold. That was against policy at this location! They advertised that they never presold. Turns out that the general manager, JENS, had sold it from underneath me to his Bestie. The sales associate approached management to discuss how this could happen and was advised to tell me that the car was not saleable because it was "damaged upon arrival." They advised the sales associate to lie to me instead of telling me that they sold it to someone else! Dishonest business! I will never go here again. More
by sarah989
Employees Worked With
Jens Trull
April 27, 2024
Y’all! !!!!!! Please go see Jenny… when I tell you she was the best to work with I truly mean it. I saw her on Saturday she didn’t have anything I liked she !!!!!! Please go see Jenny… when I tell you she was the best to work with I truly mean it. I saw her on Saturday she didn’t have anything I liked she texted me Monday they got the car I wanted I came back Monday to do the paperwork ended up chickening out because of the amount of money I was going to be spending. She was so patient and never seemed irritated. I came back Friday and decided it was the right move. She walked me through the process and made it seamless. GO ASK FOR HER!!! More
by Kenzie Pipiras
Employees Worked With
April 27, 2024
This is by far the best service center experience that I've had with any of the cars that I've owned across multiple brands. The waiting area is comfortable and everything is easy to navigate. I've had with any of the cars that I've owned across multiple brands. The waiting area is comfortable and everything is easy to navigate. More
by VICIOUSWARGOOSE
Employees Worked With
Michelle Patnoe
April 27, 2024
Very good service great team do not pull punches tell the facts and show the problem and repair and costs I love that I fell like I'm with family facts and show the problem and repair and costs I love that I fell like I'm with family More
by dannylechuga0807
Employees Worked With
Cameron Clark I give 6 stars
April 27, 2024
The store had a great dynamic. Tarsha our sales rep was the best. She found what we wanted and made arrangements for us to get it. Although the 07 Highlander wasn’t serviced for sa Tarsha our sales rep was the best. She found what we wanted and made arrangements for us to get it. Although the 07 Highlander wasn’t serviced for sale, she knew that was what we were looking for. She and the manager made happen, We are happy with our purchase. Gerald and Shirley Yugel More
by gyugel
Employees Worked With
