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Camelback Toyota

Phoenix, AZ

4.6
3,021 Reviews
This is a state of the art facility utilizing "green and solar" technology. Please allow us to show you why we are an 5 time winner of Toyota's highest award, "The Presidents Cabinet Award" given to only 12 Dealers in the U.S. We want to earn your business your way!
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1550 East Camelback Road

Phoenix, AZ

85014

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Showing 3,021 reviews

June 16, 2022

I had a few rough experiences here trying to get the car I liked. Like anyone else took about 6 hours to make this purchase go through. I wish it was a bit quicker. Overall though Andres made it better. He More

by mattscharp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres
Jun 20, 2022 -

Camelback Toyota responded

Thank you, Matt, for your feedback. It is our goal that every customer leaves 100% satisfied so we are disappointed to hear that you did not. Our team would like to speak with you so that we can address your concerns. At your earliest convenience, please contact Katrina Coscarelli at kcoscarelli@camelbacktoyota.com. Thank you.

June 16, 2022

Best service i ever Had in my life! My guy even bought me chipotle while i waited! More

by alexishas1dimple
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Motz
Jun 21, 2022 -

Camelback Toyota responded

Thank you for your positive review!

June 16, 2022

What a great place to buy your new Toyota. Everyone was great to work with! More

by Linda Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwight Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2022 -

Camelback Toyota responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for, Linda!

June 15, 2022

I couldn’t get them to ever show me numbers. When forced, suddenly the payment came down by $80. Every other loan calculator came up with a far smaller payment. No one would explain with more th More

by Skmobbs17
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Devvan Vela
Jun 20, 2022 -

Camelback Toyota responded

Hello and thank you for bringing this to our attention. At our dealership, we pride ourselves on straightforward, no-nonsense, and transparent dealings with our clients. It is discouraging to hear about your situation and we would like the opportunity to try and regain your trust in our business. At your earliest convenience, please contact Katrina Coscarelli at kcoscarelli@camelbacktoyota.com. Thank you.

Jun 20, 2022 -

Skmobbs17 responded

Again, I really loved the car. Without seeing the deal sheet, I could not make an informed decision. I have around 12k in equity on my vehicle. Every time I asked how it always disappeared and turned into 3k, no one would answer. To this day, I haven’t seen the actual numbers they were using. At this point, I don’t know what else to do, besides wait.

June 14, 2022

Easy going place salesman are great. Got in and out with in a few hours just the way I like it. More

by Garyenlv
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roddy Awawdah, Devvan Vela
Jun 15, 2022 -

Camelback Toyota responded

Thank you for your positive review!

June 11, 2022

I had to take my Toyota Camry in for an oil change and once again our service agent was Quatarius Barrino. And once again we were treated very well. We are always confident that he will take care of our s More

by olmsteda50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quatarius Barrino
Jun 13, 2022 -

Camelback Toyota responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

June 10, 2022

The welcoming and showing along with amazing people made my experience more pleasant and fantastic. More

by Chob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roddy Awawdah, Devvan Vela
Jun 13, 2022 -

Camelback Toyota responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

June 06, 2022

So happy with my purchase! I had an amazing experience working with Juan C. And Lenin they were very patient and helpful! More

by Salazarvaleria0711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenin and Juan C.
Jun 06, 2022 -

Camelback Toyota responded

Congratulations on your recent purchase! Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We strive to provide a 5-star experience for all of our clients and are glad to hear you had a pleasant experience with Juan C. and Lenin at our dealership. We appreciate your business and value you as a client.

June 06, 2022

This dealership definitely made buying a car a good experience for me and my family, RJ Johnson was our salesman he took good care of us found out exactly the perfect car that fit our needs, he went ou More

by Francisco Navarro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RJ Johnson, Elijah Cid, Roddy Awawdah, Devvan Vela
Jun 07, 2022 -

Camelback Toyota responded

Francisco, every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

June 06, 2022

BJ was an excellent salesperson and made our experience buying a car for my daughter a very enjoyable one! He even showed me the quiet area to get a chair massage while waiting for my daughter to get off w More

by Mrumley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Grundstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BJ
Jun 07, 2022 -

Camelback Toyota responded

Thank you for your positive feedback!

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