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Camelback Toyota

Phoenix, AZ

4.6
5,396 Reviews
Since 1988, Camelback Toyota has been a top Toyota dealership in Phoenix. Located in the heart of the Valley, Camelback Toyota has a reputation for providing above and beyond customer service that keeps our neighbors coming back year after year.
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1550 East Camelback Road

Phoenix, AZ

85014

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Showing 5,396 reviews

May 05, 2024

It was absolutely chaotic! I had a 10:30 appointment, 3 bays were identified for appointments. All were filled with cars. It lacked planning and leadership. The mariachi ban More

by DANPEITZMEYER
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The service writer I worked with was polite, knowledgeable, pleasant, and overwhelmed
May 06, 2024 -

Camelback Toyota responded

We'd like the opportunity to look into this. At your earliest convenience, please contact Jimmy, Service Manager, at cbtservice@vtaig.com. Thank you.

May 05, 2024

Prompt professional service. There were no issues at all. Car was ready in alloted time period. Service tech was great and friendly. More

by ARMONDKWATSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
May 05, 2024

Abbas was very helpful ensuring that my truck was taken care of, great experience. Than you guys! More

by abraham.angeles1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service
May 05, 2024

Jose is the man. Been working with him for years. Everyone at Camelback are friendly. More

by ssalcido10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
May 06, 2024 -

Camelback Toyota responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

May 05, 2024

Fantastic Service and the waiting area was nice. Massage chairs, Cafe, free water and coffee were also nice to have available while I waited! More

by ASHLEYPRUETT13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mauro
May 06, 2024 -

Camelback Toyota responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

May 05, 2024

Muchas gracias a paloma por ayudarnos en nuestra compra de un carro nos ayudo mucho y nos atendió muy bien es muy amable 👍🙏🏻 More

by nataligonzalez942
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paloma Galvez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2024

Professional and quick. No pressure of buying anything extra. Also no pressure from salesman for a newer vehicle. More

by Kealohahideaki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter
May 05, 2024

I came in for an appointment for an oil change and to have an engine shield replaced that fell off while driving. I waited three hours. Then they quoted me $574 for the repair. The shield is on Google f More

by BROOKLYN.NIMZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lou Alsaadi
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Camelback Toyota responded

We'd like the opportunity to look into this. At your earliest convenience, please contact Jimmy, Service Manager, at cbtservice@vtaig.com. Thank you.

May 05, 2024

Courteous and efficient When Jose T is available I know he will make sure I have the necessary services done More

by WARSAXOPHONE21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose T
May 05, 2024

I have used Mike Romero as my service advisor for all my Toyotas and he is why I continue to come to Camelback for service. More

by Ddrohman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Romero
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