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Camelback Toyota

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.6
5,396 Reviews
Since 1988, Camelback Toyota has been a top Toyota dealership in Phoenix. Located in the heart of the Valley, Camelback Toyota has a reputation for providing above and beyond customer service that keeps our neighbors coming back year after year.
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1550 East Camelback Road

Phoenix, AZ

85014

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Showing 5,396 reviews

January 01, 2025

This dealership is the best dealership, I don’t like going anywhere else! Fast, efficient service More

by sherrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian
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Jan 03, 2025 -

Camelback Toyota responded

Thank you, Sherrie! We're thrilled to hear you had a great experience with us. Our team works hard to provide fast and efficient service, and it’s wonderful to know it shows. We appreciate your loyalty and look forward to seeing you again!

December 31, 2024

The best experience I have ever had at a dealership. Ryan, Daniel and Jesse all made it seamless. More

by KB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Conway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2025 -

Camelback Toyota responded

KB, thank you for your fantastic review! We're thrilled to hear that Ryan, Daniel, and Jesse made your dealership experience so seamless. We appreciate your feedback and look forward to welcoming you back soon!

December 31, 2024

Lots of nice vehicles to choose from, friendly and knowledgeable staff, smooth process in purchasing and finalizing paperwork. More

by ALMA.ALVAREZ7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernesto Sanchez
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Jan 03, 2025 -

Camelback Toyota responded

Thanks for the fantastic review, Alma! We're thrilled to hear you enjoyed our selection of vehicles and found our team helpful. Providing a smooth experience is our priority, and we appreciate you taking the time to share your thoughts. Enjoy your new ride!

December 31, 2024

The service advisor was excellent. I think it’s extremely poor business practice to add a 3% service charge for using a credit card, thus the lower score. More

by jeff@lreaz.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
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Jan 02, 2025 -

Camelback Toyota responded

We're pleased to hear that our service advisor was able to assist you well. We understand your thoughts regarding the 3% service charge for credit card payments. We aim to keep things transparent and appreciate your perspective on this. If you'd like to discuss this matter further or have any other concerns, please don't hesitate to reach out to Jimmy, Service Manager, at cbtservice@vtaig.com.

December 31, 2024

Camelback is always thorough, prompt. The staff is helpful. They honor their commitments and timelines. More

by RTMARKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
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Jan 03, 2025 -

Camelback Toyota responded

Thanks for the great feedback! We're glad to hear you appreciate our thoroughness and commitment to timelines. Your support inspires us to keep delivering the best experience possible. Looking forward to seeing you again soon!

December 31, 2024

Very Easy to make an appointment and good communication for services provided. Peter was helpful. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Nguyen
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Jan 03, 2025 -

Camelback Toyota responded

Thanks for the awesome feedback, Mike! We're thrilled to hear that you had a smooth experience and found our communication helpful. We'll be sure to share your kind words with Peter. Looking forward to serving you again!

December 31, 2024

The dealership is nice. But, having 10+ people outside vulturing for the next vehicle to come in is a tad excessive. Thats not what people want to see right when they get ou More

by Chad Leeper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro (tall, dark, and handsome) 5 stars
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Jan 03, 2025 -

Camelback Toyota responded

Thanks for your feedback, Chad! We’re glad you liked the dealership. We appreciate your input regarding the crowd outside and will work on improving the experience for our visitors. Your thoughts help us create a better environment for everyone.

December 31, 2024

Quick even if you do not have an appointment. Courteous employees who know their stuff about cars. More

by WOHLHETERK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael in service department
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Jan 03, 2025 -

Camelback Toyota responded

Thanks! We’re thrilled to hear you had a great experience with our team. We pride ourselves on being knowledgeable and accommodating. Your feedback means a lot to us, and we look forward to serving you again!

December 31, 2024

Good selection of cars and options to meet the client's needs. Worked with patient and knowledgeable personnel until I was ready to purchase my vehicle. More

by dodge200257
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Walters
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rocio Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katya Talavera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2025 -

Camelback Toyota responded

Dodge, thanks for your fantastic feedback! We're thrilled to hear you enjoyed our selection and found our team helpful. Your satisfaction is our priority, and we’re glad we could assist you in finding the right vehicle. Enjoy your new ride!

December 31, 2024

You guys are great. SENOR RAMIREZ is a fantastic employee who desereves a huge raise!!! More

by MAT3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Senor Ramirez
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Jan 03, 2025 -

Camelback Toyota responded

Thank you for your fantastic review! We’re thrilled to hear you had a great experience and appreciate your kind words. We’ll make sure to pass along your feedback to the team!

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