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Camelback Toyota

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.6
5,395 Reviews
Since 1988, Camelback Toyota has been a top Toyota dealership in Phoenix. Located in the heart of the Valley, Camelback Toyota has a reputation for providing above and beyond customer service that keeps our neighbors coming back year after year.
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1550 East Camelback Road

Phoenix, AZ

85014

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Showing 5,395 reviews

December 23, 2024

Eddie has been a good salesman, sale was smooth . Thank you. We would have preferred being able to use the closet dealership for service and not have to drive all the was to your location More

by SKUNE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Mkpanam
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Camelback Toyota responded

Thanks for the great feedback! We're thrilled to hear that Eddie made your sales experience smooth. We appreciate your input about service locations and will consider it to enhance our customer experience. Safe travels, and we hope to serve you again!

December 23, 2024

Samantha was great and went above and beyond to help us get the deal done! More

by jenniandrc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samantha
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Dec 30, 2024 -

Camelback Toyota responded

Thanks for the fantastic feedback, Jenni! We're thrilled to hear that Samantha exceeded your expectations. Our team is dedicated to providing exceptional service, and it's wonderful to know it made a difference for you. We appreciate your support and look forward to assisting you again!

December 22, 2024

I feel that it was a good experience for both parties. Jessie, Kahalil, Ernesto and Jacky were top notch. More

by JS
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernesto, Jacky and Kahalil
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Dec 23, 2024 -

Camelback Toyota responded

Thank you for your fantastic feedback! We're thrilled to hear you had a great experience and that our team made a positive impact. We appreciate your support and look forward to welcoming you back soon!

December 22, 2024

Great services! Damian explain Everything and the services was fast that usually. I love it! More

by Rebeccapinon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service, Damian
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Dec 23, 2024 -

Camelback Toyota responded

Thanks for the fantastic feedback! We're thrilled to hear that you loved the service and found it fast and informative. Damian is great at what he does, and we appreciate you taking the time to share your experience!

December 22, 2024

Nice and caring staff. A big service department that was run smoothly and efficiently. A lot of positive energy that makes you feel very at ease and not minding waiting th More

by JP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose (Service Advisor) and Izak (Service Manager)
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Dec 23, 2024 -

Camelback Toyota responded

Thank you, JP! We're thrilled to hear you had such a positive experience with our team and service department. Creating a welcoming atmosphere is important to us, and it's great to know you felt at ease. We appreciate your kind words!

December 22, 2024

My experience at this Toyota dealership was great and my service advisor Cesar was to the point. Honest. Great to work with and quick. More

by Amelz9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Ojeda
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Dec 23, 2024 -

Camelback Toyota responded

We're thrilled to hear you had a great experience with us! Cesar truly values honesty and efficiency, and it's fantastic that his service made an impact. Thank you for sharing your feedback; it motivates us to keep delivering excellent service!

December 22, 2024

Punctual. Nice and friendly. But I signed for maintenance of $338 and was charged $454..and the did not even blow out the fan.. Really upset about that. More

by avventura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teddy
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Dec 27, 2024 -

Camelback Toyota responded

We do understand your frustration regarding the discrepancy in pricing and the issue with the fan. This is certainly not the experience we aim to provide, and we’d like to look into this further. Please feel free to reach out to Jimmy, our Service Manager, at cbtservice@vtaig.com.

December 21, 2024

I'm very satisfied. Fast, friendly service. I'll be sure to come back . Chase jim was very professional, More

by lamchi333lan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Jim
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Dec 23, 2024 -

Camelback Toyota responded

We’re thrilled to hear about your experience! Our team always strives for fast and friendly service, so it’s great to know we hit the mark. We look forward to welcoming you back soon!

December 21, 2024

The service was good. The service was good. The service was good. Fifteen words met. More

by J_DPERKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted,Damien
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Dec 23, 2024 -

Camelback Toyota responded

Thanks for the awesome feedback! We're thrilled you had a great experience with our service. Your support means a lot to us!

December 21, 2024

Francisco & the service team werre awesome. Made the process really easy. Highly recommend the service dept. More

by cbatman0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
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Dec 23, 2024 -

Camelback Toyota responded

Thank you! We're thrilled to hear that Francisco and our service team made your experience smooth and enjoyable. Your recommendation means a lot to us, and we look forward to serving you again!

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