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Camelback Toyota

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.6
5,401 Reviews
Since 1988, Camelback Toyota has been a top Toyota dealership in Phoenix. Located in the heart of the Valley, Camelback Toyota has a reputation for providing above and beyond customer service that keeps our neighbors coming back year after year.
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1550 East Camelback Road

Phoenix, AZ

85014

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Showing 5,401 reviews

November 04, 2024

Really happy , good services they care about customers and they will do anything to take care you and really good employees More

by VINIALMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
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Nov 05, 2024 -

Camelback Toyota responded

Thanks for the fantastic review! We're thrilled to hear you had a great experience with our team. We always strive to provide top-notch service and it’s wonderful to know our efforts are appreciated. Looking forward to serving you again soon!

November 04, 2024

Service was done quickly and inspection had useful information to he used for the future. More

by juana303110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Kane
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Nov 05, 2024 -

Camelback Toyota responded

Thanks, Juana! We're thrilled to hear you found our service quick and the inspection information helpful. Your feedback motivates us to keep providing top-notch service. We look forward to assisting you again in the future!

November 04, 2024

Excellent customer service The service agents are friendly and take the time to go over the service needs of your vehicle, helping you make informed decisions. More

by ALEAVA12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Whitaker
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Nov 05, 2024 -

Camelback Toyota responded

Thank you! We're thrilled to hear you had such a positive experience with our service team. Providing friendly and informative support is our priority, and your feedback means a lot to us. We look forward to serving you again!

November 03, 2024

Very bad . They stole my car tire and replaced it with a very bad one when they make a rotation so I do not advise anyone to go to them. More

by TAREKKAMAL75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
dont remeber his name
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Nov 06, 2024 -

Camelback Toyota responded

Ensuring the highest standard of service and integrity is crucial to us, and this feedback is certainly not in line with what we aim to provide. We'd like to investigate this further to address your concerns and make things right. Please reach out to our Service Manager, Jimmy, at cbtservice@vtaig.com, so we can discuss your experience in detail and work toward a resolution.

November 03, 2024

Excellent dealership. Service Reps are wonderful ! They know the cars ,they are patient, communicate well and make you feel at home. The facility is clean and pleasant to More

by PHYLLISB1941
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Tijerino is super !! He is helpful, knows the cars and discusses what needs to be done but lets you make the decision.
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Nov 04, 2024 -

Camelback Toyota responded

Thanks, Phyllis! We're thrilled to hear you had such a positive experience with our team and enjoyed our facilities. Our goal is to make every visit comfortable and enjoyable. We appreciate your kind words and look forward to welcoming you back soon!

November 03, 2024

They sold me a used vehicle that died; likely from critically low oil level, 500 yards off the lot. Then gave me 24 hours to choose another from their small supply. DO NOT BUY A USED VEHICLE HERE. JU More

by twsjoberg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Luis Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Camelback Toyota responded

We understand how frustrating it must be to encounter issues with your vehicle so soon after purchase, and we appreciate your feedback regarding the situation. Our goal is to ensure our customers have a positive experience, and we regret that we fell short in this instance. We would like to address your concerns further. Please reach out to Katrina Coscarelli, our Client Relations Director, at kcoscarelli@camelbacktoyota.com.

November 03, 2024

Jamal was amazing! ! He made sure I was taken care throughout the whole time. Any questions I had he made sure to answer them with no hesitation More

by LAW332
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamal
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Nov 05, 2024 -

Camelback Toyota responded

Thanks! We're thrilled to hear you had such a positive experience with Jamal. Our team is dedicated to providing top-notch service, and it’s great to know Jamal delivered on that promise. We appreciate your feedback!

November 03, 2024

The sales and finance team were very helpful during the whole process of purchasing my new Camry More

by steve.wilcox01
Recommend Dealer
Yes
Employees Worked With
Alex, Miguel Silva
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Nov 05, 2024 -

Camelback Toyota responded

Thanks, Steve! We're thrilled to hear that our sales and finance team made your Camry purchase a smooth experience. Your satisfaction is our priority, and we appreciate your kind words! Enjoy your new ride!

November 03, 2024

Always friendly and fast service. Staff members are great about texting updates about vehicle status. More

by majrtom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Uriel
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November 02, 2024

Dealership service dept is great. Initial contact people are prompt and get you to your particular service advisor. Clean. Nice waiting room. More

by ROBYNS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept -Michael French
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Nov 04, 2024 -

Camelback Toyota responded

Thanks for the great feedback! We're thrilled to hear you had a positive experience with our service department. We strive to keep things clean and efficient for our customers. Looking forward to your next visit!

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