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Camelback Toyota

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.6
5,401 Reviews
Since 1988, Camelback Toyota has been a top Toyota dealership in Phoenix. Located in the heart of the Valley, Camelback Toyota has a reputation for providing above and beyond customer service that keeps our neighbors coming back year after year.
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1550 East Camelback Road

Phoenix, AZ

85014

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Showing 5,401 reviews

October 31, 2024

Michelle was great. Very responsive and friendly. Also turned the service very quickly. Thank you More

by cactusrose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service - michelle P
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Nov 01, 2024 -

Camelback Toyota responded

Thank you for your kind words! We're delighted to hear that Michelle provided you with great service and that your experience was both responsive and friendly. We appreciate your feedback and look forward to serving you again in the future!

October 31, 2024

Michelle is great. Always informative, friendly and entertaining. 0 0 0 0 0 0 0 0 More

by EKOONTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
michelle patnoe
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Nov 01, 2024 -

Camelback Toyota responded

Thank you for your wonderful feedback! We're thrilled to hear that Michelle provided you with such great service. Her informative and friendly approach makes a difference, and we’re glad she could make your experience enjoyable. We look forward to seeing you again soon!

October 31, 2024

My service advisor, Ryan was awesome. Very, very nice got me in super fast and explained everything in detail More

by MESPEEDRACER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ryan schumaker
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Nov 01, 2024 -

Camelback Toyota responded

Thank you for your kind words! We're thrilled to hear that Ryan provided you with such awesome service and took the time to explain everything in detail. We appreciate your feedback and look forward to seeing you again soon!

October 31, 2024

Went in to replace driver side visor Had an appointment but still had to wait four hours for them to tell me they did not have it in stock. I’m over the road. Truck Driver hadn’t been home in three weeks a More

by WANDERINGIGEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
cammoron
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Nov 04, 2024 -

Camelback Toyota responded

We sincerely apologize for the inconvenience you experienced during your recent visit. It’s frustrating to wait and not have the necessary part in stock, especially when you're on a tight schedule. Please reach out to Jimmy, our Service Manager, at cbtservice@vtaig.com. He would be more than happy to assist you and ensure we address your concerns promptly. Thank you for your understanding, and we appreciate your feedback.

October 31, 2024

It’s hard to trust this dealer for maintenance. I come only out of convenience but on serval occasions I’ll pay for a service, such as tire rotation, I get the dealer won’t perform the work. It mak More

by amk276
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
none
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Nov 04, 2024 -

Camelback Toyota responded

We appreciate your feedback and understand your concerns regarding your recent experiences. Your trust is very important to us, and we want to ensure that your maintenance services are performed to the highest standards. Please reach out to Jimmy, our Service Manager, at cbtservice@vtaig.com so we can address your concerns directly and make things right. Thank you for giving us the opportunity to improve!

October 31, 2024

Had a great experience everybody was wonderful. I'll be happy to recommend to others More

by SRUKEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samantha
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Nov 04, 2024 -

Camelback Toyota responded

We’re thrilled to hear you had such a positive experience! Thank you for your kind words and for recommending us to others. We look forward to welcoming you back soon!

October 31, 2024

I appreciated working with Michael. I’ve not always had good experiences here, but he seemed very honest and was very helpful. More

by janelle.tassart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
michael in service
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Nov 01, 2024 -

Camelback Toyota responded

Thank you for your feedback! We're glad to hear that Michael was able to provide you with a positive experience and that you found him honest and helpful. We strive to improve and ensure that all of our customers feel valued. If there's anything more we can do to enhance your experience in the future, please let us know. We appreciate your trust in us and hope to serve you better moving forward!

October 30, 2024

My car was serviced in the amount of time they told me it would be complete. More

by PRB52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writers
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Oct 31, 2024 -

Camelback Toyota responded

Thanks! We're thrilled to hear you had a great experience with our service team. We always aim to keep our customers informed and satisfied. Looking forward to seeing you again soon!

October 30, 2024

The workers were remarkable and got my truck ready to go as fast as possible. More

by Garrett Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle
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Oct 31, 2024 -

Camelback Toyota responded

Garrett, thanks for the awesome feedback! We're thrilled to hear our team impressed you with their speed and service. Your satisfaction means a lot to us, and we look forward to assisting you again in the future!

October 30, 2024

There good people they help lot get my new car thank so much All members More

by SALLYLOPEZ66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jean Decoste Lesli Villa
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Oct 31, 2024 -

Camelback Toyota responded

Thanks for the fantastic review, Sally! We're thrilled to hear that our team made your car-buying experience a positive one. Your satisfaction means the world to us, and we appreciate your kind words about our members. Enjoy your new ride!

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