Camelback Toyota - Service Center

Ceasar was very professional. Quickly checked me in and car was completed earlier than expected. Great communication throughout the process. Quickly checked me in and car was completed earlier than expected. Great communication throughout the process. More

Went 2 hours early for software issues. No help. Software was worse after service. Clock reset for Hawaii time. SiriusXm issues unresolved. Second phone installed before service, gone after No help. Software was worse after service. Clock reset for Hawaii time. SiriusXm issues unresolved. Second phone installed before service, gone after service. Not informed it would take 3 hours when appt made. More

There are some issues with the service reps. Mine started off good, but I pointed out to him that he was outside the time window he had given me for the service, and he didn’t respond to my tex Mine started off good, but I pointed out to him that he was outside the time window he had given me for the service, and he didn’t respond to my text requests for time updates. I was in a hurry and was going to need to leave if they weren’t done (they weren’t slow, there just wasn’t good communication ). This apparently really upset him, because he didn’t show up to hand my car over to me. He told me the car was done and to wait up from for him. The tech brought the car up, placed the keys in the key box, but no rep came. Eventually I saw the rep walk by and walk off in another direction, so I found someone else to give me my keys, and I left. Not very professional. Also, while I was waiting in the quiet area. we all witnessed a female rep berating her customer for not choosing to have additional work done. It was wildly inappropriate and uncomfortable to listen to. I finally walked over and asked her to please berate her customer outside the quiet area. It was a pretty bizarre scene and everyone who was waiting for service there witnessed it. The check-in team was efficient and processional. More

My car was purchased in July. I was pressured by Michael to get the extended warranty even though I told him I couldn’t afford it. He kept pressuring stating that EVERYTHINGB woul I was pressured by Michael to get the extended warranty even though I told him I couldn’t afford it. He kept pressuring stating that EVERYTHINGB would be covered. Sunday morning, I hope on 202 enroute to work, the car sounded like a helicopter. I pulled over and saw the engine shield hanging by one of four screws. I made an appt for Tuesday for this, bringing the shield (now removed by me) and an oil change. After a three hour wait they finally told me that the car would be $574 for the repair as it was not covered. I went to see Michael. He was the same as our first and only interaction. A complete misogynistic xxxxxxx actually accusing me of hitting something. Btw-this part is on Google for $68. The installation is four screws. Camelback is the worst. They take advantage of single females, treat us with complete disrespect and try to scam each of us at every turn. I WILL never come to your dealership again. It is dreadfully awful. FYI I worked at numerous dealerships in high school and college and have never experienced a more a male driven toxic atmoaphere as your dealership. More

I came in for an appointment for an oil change and to have an engine shield replaced that fell off while driving. I waited three hours. Then they quoted me $574 for the repair. The shield is on Google f have an engine shield replaced that fell off while driving. I waited three hours. Then they quoted me $574 for the repair. The shield is on Google for $68. Installation is four screws, as I removed it myself so I am well aware. This company scams people and treats women horribly. It is a very toxic masculine atmosphere and I will NEVER be back. Ever. More

Professional and quick. No pressure of buying anything extra. Also no pressure from salesman for a newer vehicle. No pressure of buying anything extra. Also no pressure from salesman for a newer vehicle. More

Courteous and efficient When Jose T is available I know he will make sure I have the necessary services done he will make sure I have the necessary services done More

I have used Mike Romero as my service advisor for all my Toyotas and he is why I continue to come to Camelback for service. Toyotas and he is why I continue to come to Camelback for service. More

Camelback Toyota has always treated me fairly. Damian in the service department is the reason I keep coming back. Damian in the service department is the reason I keep coming back. More

Tony was a xxxx of a guy very friendly and justva good guy I’m very happy with my new camry. guy I’m very happy with my new camry. More